Just an update on my situation.
Shipping said they do not use clear tape on any packages.
So they filed a claim with UPS and told me to hold onto my box and packaging for 6 days in the case UPS wants to inspect it.
They also are 3-day airing me all of the missing products.
Overall, my first...
So now I have to wait until Monday to speak with the head of shipping for AG to hopefully get it resolved then.
I'm not bad mouthing AG at all! It just sucks because I had plans to use this stuff this weekend.
I have not one clue.
Tracking email said the box weighed 17.5lbs. I knew something was up right when I picked up the box from my apartment office and noticed it was closer to 5lbs. It had the PBMG label held on by clear tape, neither cut or sliced.
I called and CS told me that they don't use...
Here's my shipment I received today...
Only problem is the gallon of APC+, 16oz stripper scent, 16oz Diablo wheel cleaner, 16oz Sticky gel wheel cleaner, and 2 samples are missing.
By hand. Fill a 5 gallon bucket, pour in the cleaner, throw in pads when I get done with each one so they can soak, then when I'm totally done I wash them good, rinse them, and lay them face down on my grit guards to dry.
I have been using Wolfgang Über but I think it's a little too much for my weekly washes so I just ordered some Chemical Guys Diablo and Sticky wheel cleaner to try and compare.
I think they'll be better (gentler and easier on the wallet) for my weekly washes.
All too often people in jobs such as that only hear the negative remarks. It always makes you feel good when you take a few moments to compliment them.