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Last update. I got a return email from LC, and they ARE going to help.Apparently a couple of people have reported this issue, and he is sending a new backing plate free of charge. He's even going to include a couple of new pads. Thank you MIsnowman for the suggestion! I have to say this was not...

Great idea! I hadn't thought about that. I didn't occur to me that it might be a warranty type issue, since I assumed it was my fault. I sent them an email to see if they have any ideas how to avoid this, and to ask where to buy the backing plate separately. Maybe they've see it before, and will...

I'm not sure I understand why I might need a foam gun. I had wash my cars weekly with all of the appropriate care techniques, and they don't really see any heavy dirt except in the winter. On my car that I QD 2 or 3 times a week, I might not even need to wash it. Do I need a foam gun?

Thank you all, for your suggestions! I try to switch pads (LC) a lot to keep the heat down in them. I try to use a fresh (or cleaned and cooled) pad for each of the car. I do sometimes have a tendency to use too much product, so if that will contribute to overheating, I am likely guilty. I liked...

I have a 4" adapter for my 3401 that I've only used occasionally for spot corrections. I was using it last weekend on the back of a small hatchback with a fair amount of detail, so it was used for maybe an hour as I did fairly small sections. The mounting screw got so hot that it melted the...

I was beginning to think I was the only one that figured this out! I did a single coat of Hydro Seal Max in early Oct, and I freshen it with Hydro after a I wash. Still beads beautifully, after snow, Magneseum Chloride, and the general abuse of a Colorado winter. Plus, it's so easy to use...

So glad to see Prima getting some well deserved credit and attention! I've been using these products for over 10 years, and consider Nick and Heather friends. They are both great people, VERY knowledgeable, and they are more than willing to share what they know. Prima is a great line of...