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We've done this with thousands of retail vehicles. Clay bar the vehicle in sections & in a covered area (preferably inside a garage) during the wash process. Use a wash mit with dish soap to remove any existing paint protection so you have a "blank canvas" going forward. The amount of suds the...

If it's a good quality ceramic coating then you might have to wet sand it to remove. We recently had a wet sanding training session and needed to use that technique to remove Gtechniq Crystal Serum Ultra from the painted surface.

It's funny how the big brands haven't adopted the ceramic coating crazy. I figure it comes down to the skill/difficulty to installing it properly and maybe that doesn't line up with their target audience.

Personally, I've used the Tornador detail tool + degreaser + scrub brush + microfiber to wipe and that has produced great results on thousands on customer vehicles. (Keep in mind NOT to apply any chemical to the pedals that could cause them to remain slippery after clean, that's a BIG safety issue.)

From a retail detailing perspective, I would suggest not offering engine shampoo as a service offering. We stopped offering this service over 10 years ago. Too many electronics under the hood to cause issues and headaches. The risk to reward is not beneficial in offering it. Not to sound...

We used Body Bar (Body Shop grade clay bar) and isopropyl alcohol/water mix in spray bottle after the vehicle was dried off from wash. Like you said, it took time to remove. Time frames will vary based on where the vehicle was positioned to where the painting occurred. (Some required more effort...

I've used Gtechniq C5 Wheel Armour and it has held up to the toughest and longest Canadian winter we had last year (Mid Nov to April)! Thought we'd get a break this year, snow on the ground this morning!

As some have said here, a lighter bristled brush is safer to avoid scratching the faces of the rims. (This is coming from the perspective of detailing a customer's vehicle.) We'll typically avoid this step in the wash process as there is a greater potential for an employee to brush too hard and...

Same as others have said most likely paint overspray. We had to remove overspray on about 10 vehicles at a local car dealership last week that had the similar issue. The vehicles were parked close to where they were renovating the showroom. We foamed, washed & clay bar to correct. Some vehicles...

We clay bar vehicles during the wash process and have been doing so for years. This is more efficient then washing, chamois and then clay baring (this is for servicing retail customers). Additionally, the lubrication from the dish soap (to strip whatever protection is currently on the vehicle so...

I like your video! One tool that we use in our shop that we didn't use till year 5 of being in business was a Tornador (compressed air/solution detail tool). This tool speed up our overall production times on detail packages and also made the overall clean much better! One area to avoid with the...

Nice to hear your process. I believe the hardest and most time consuming ceramic coatings are the multilayer ones (e.g. Ceramic Pro). If you apply it incorrectly and a high spot appears it can take many hours to fix thru wet sanding to remove and re-apply.

Good on you for stepping out of your comfort zone and trying something new! I have 15 years experience running a detail business and the first 5 years was the hardest (This was pre-social media era and the likes). Developing your service offering and client base is the obvious initial uphill...

I've had experience using Gtechniq C6 Matte Dash, very cost effective and the feedback from customers has been positive. Typically requires a re-application every 12 months (maybe sooner depending on the in/out traffic of your car).

JREK Autocare in Ottawa has been in business since 2004. They provide complete car detailing services (interior shampoo, paint protection, paint protection film). Their website is: Car Detailing Services | Ceramic Coatings | Polishing

Ya like you said, it really is hit and miss with dealership staff. It's fairly high turn over for most positions and as a result, hit and miss.

Watched this video the other night, some great tips! One thing I noticed was that the dog hair removal tip can just be completed with the rubber gloves if your in a pinch. The static from gloves to the carpet in a rubbing motion really helps to pick up certain dog hair (e.g. lab hair) no need...

Sorry to hear, like others have said a common issue at most dealerships. Most likely a breakdown in communication. Your vehicle was most likely handled by a variety of people at the dealership (service advisor, service tech, detailer, etc).