2011 Chrysler 300C- After Dealer Detail

N

NickBlaine

New member
Joined
Apr 22, 2013
Messages
31
Reaction score
0
The clear coat on one of my doors started peeling, so I took it back to the dealer to have it warrantied. Went back to pick it up, to find the paint just completely hammered. I brought out the body shop manager to take a look. One of the fenders had just been painted a little over a month before this, and it looked one of the worst. You will see from the pictures the door they just repainted didn't look any better.

His response was "Well it is a black car, so that will happen." Guy was a d*ck to deal with. Offered to buff it himself. I didn't want them touching the car any further.

Used a GG6, Uber Pads, Megs MF pads
Menz FG400
Wolfs S&S
Wolfs HB
1Z Vinyl and Rubber


I washed, deconed, and clayed the car. Since I had clayed not long ago, didn't pick up much.

Swirls all over the car, with some deeper scratches. Some are cell pics and some are from my Nikon.

Some before shots:
Uploaded with ImageShack.us
Uploaded with ImageShack.us
Uploaded with ImageShack.us
Uploaded with ImageShack.us
Uploaded with ImageShack.us
Uploaded with ImageShack.us
Uploaded with ImageShack.us
Uploaded with ImageShack.us
Uploaded with ImageShack.us
Uploaded with ImageShack.us
Uploaded with ImageShack.us

Shot of the door that was just repainted because of clear coat peel:
Uploaded with ImageShack.us
Uploaded with ImageShack.us

So as you can see, the paint was swirled and scratched like crazy. In all, it took me about 18 hours, not including the final wash/wipedown/lsp.:pc:

After a couple passes, starting to get a little better:
Uploaded with ImageShack.us
Uploaded with ImageShack.us
Uploaded with ImageShack.us
Uploaded with ImageShack.us

Now some clear shots:
Uploaded with ImageShack.us
Uploaded with ImageShack.us
Uploaded with ImageShack.us
Uploaded with ImageShack.us
Uploaded with ImageShack.us
Uploaded with ImageShack.us
Uploaded with ImageShack.us
Uploaded with ImageShack.us


Go Braves!
Uploaded with ImageShack.us




In the end, there are still a couple deeper scratches that would take a lot more work, and I wasn't comfortable trying to go that deep. Overall, I am happy with the results, but wish I would have never let the dealer touch my car.
 
It looks like ran your car through the Swirl-O-Matic about 50 times. Yikes! Great turn around though, fantastic!
 
My jaw dropped as I scrolled down to this pic:

dsc0947lf.jpg


Nice recovery. I would have been pissed if this happened to my car. You should send him a bill at $60/HR for the time you spent correcting the damage they induced.
 
I have been in contact with corporate and the dealer. No response yet from the dealer, and Chrysler said they could do nothing to help me since it wasn't a warranty issue.

The dealer is about an hour way depending on the horrible traffic up that way, but I will be making the drive here soon.
 
Now, you take it back to the guy and show him what paint is supposed to look like.
 
Awesome recovery man. Sorry that had to happen to you! And the manager sounds like he needs some AGO :buffing:
 
Great Job! I also have a 2011 black 300C. When I go to the dealer for anything I make them write in big black marker DO NOT WASH!!! They think they are doing people favors by scratching up their cars. Again, nice recovery.
 
Wish there was a way to backcharge 'em! That was terrible work.
Great save though :)
 
That was shocking...

Glad you were able to save it for the most part. Great job.
 
Nicholas@Autowerx said:
My jaw dropped as I scrolled down to this pic:

dsc0947lf.jpg


Nice recovery. I would have been pissed if this happened to my car. You should send him a bill at $60/HR for the time you spent correcting the damage they induced.
Click to expand...


My jaw dropped as well! I had a black car and never had that big of an issue on such a new car either. Great save! :dblthumb2:
 
It looks like they scrubbed that door with a steel brush...
 
Did the dealer wash your car with a steel wool pad? What a headache!
 
The car was covered in salt/sand from the roads after a late snow. Looks like they didn't get very much off before they went to town "washing" the car. When I picked it up, there was still road grime in different areas of the car.
 
It looked like they worked with a grinder before they brought it to you buddy . Wonder what they had in mind .
 
Let me guess, this dealer's service shop specializes in "DENTLESS PAINT REMOVAL"? :cruisin:
 
my goodness they raped that door. lucky you know how to fix it. if that was an average joe, he would told them to redo it. then goodbye clear coat.
 
You must log in or register to reply here.
Back
Top