Hey Mark, great post! I love seeing different ways that people want to improve their detailing business, learning from others on here is an awesome tool!
Well, I have had by far the craziest, busiest winter I've ever had in this biz, the combo of insanely nice weather for Seattle (I feel for you guys that this is the exact opposite) and the fact that I'm moving the business in TWO WEEKS now, so all my regulars wanted one last detail before I left - it has been absolutely crazy for me.
With completely starting over in a new location, I have a ton of goals.
1. Move the business without losing too much traction and without losing the steam that has built up over the last decade of doing this professionally.
2. Market my butt off and pour some extra money into getting my name and business in front of this entirely new base of potential customers. Facebook and Instagram will both play big roles in this.
3. Become more efficient and stream-lined in my processes (I am also adding some CarPro products like Hydro2 to help in this).
4. Completely re-brand my business from the ground up (this one is almost done and has been more work than I ever imagined).
5. Implement an entirely new follow-up program that helps retain any first-time customers that I get (which will be everyone).
6. Better book-keeping; it's always a goal and I always suck at it. Crap, come to think of it April 15th is getting close.
