- quality work in whatever the shops offers, i.e. mechanical, fabrication, welding, etc
- honest pricing and time estimates
- meet deadlines, quick turnarounds
- customer service at 100%
- always pick up the phone, respond to emails in a timely manner
- never front on your customer
- how big the the shop gonna be?
- does he have the $$$ for a lift, tools, workers? etc..
- how is he going to pay his workers?
- how is he going to market, promote, and advertise?
- he needs a solid structured business plan (reevaluate every 3 months)
- what is his unique point of sale?
- why should they choose his shop over others?
- he needs a business plan
- will he be a distributor of any parts?
- does he have vendors?
- operational hours
- insurance
- uniforms
- online presence
- website (seo)
- whats his goal behind the company?
- business plan
- figure out overhead cost, hourly/flat rate, etc
- work 26 hour shifts, 8 days a week
- security cameras
- will not make true profit margins the first couple years
- able to find solutions, not only see problems
- taxes
- prepared for something unexpected to happen
- location
- concept
- etc