AG Customer Service - Awesome

02xtreme07SS

02xtreme07SS

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Just wanted to give some credit to Penny for helping me out this morning. I placed an order yesterday afternoon and forgot a few things. I called this morning and without hesitation she took care of adding the items I forgot and sent me an updated copy of my invoice. Awesome service. Thank you!!
 
Penny and everyone at AG are great!! They really make sure their customers are happy.
 
Penny is awesome, she is the foundation of our great customer service department. Been with us for years and keeps customers smiling every day!
 
Penny is the BEST!!!! Although this forum is the main reason why I am a Geeker, I have to admit that my second reason is Penny!

:awesome: :urtheman:
 
Took care of me today !!


Look forward to doing alot more business with them :props:

Thanks Penny!
 
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Great customer service!! The best I've dealt with online or elsewhere!!
 
All this Penny love, I will have to buy her a Pepsi tomorrow! She is a sucker for those and garlic bread! :)
 
Meghan said:
All this Penny love, I will have to buy her a Pepsi tomorrow! She is a sucker for those and garlic bread! :)
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Interesting, I'm a huge fan of Pepsi myself. When we order pizza and get a 2 liter, I usually empty it in a day and a half.

*Note taken for Detail Fest :)
 
Another reason why I stick with AG..i am 100% sure if anything goes wrong with my order (or anything at that matter) AG will help me out the best they can

Keep up the great work :)
 
rwright said:
Interesting, I'm a huge fan of Pepsi myself. When we order pizza and get a 2 liter, I usually empty it in a day and a half.

*Note taken for Detail Fest :)
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We all have something that makes our day a bit brighter. And are you saying you will be at DF this year?
 
thebamboo23 said:
Another reason why I stick with AG..i am 100% sure if anything goes wrong with my order (or anything at that matter) AG will help me out the best they can

Keep up the great work :)
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Yes I order everything I can from them because I know they will make it right if there's an issue, which there never has been. :dblthumb2:
 
Really, was there ever any doubt? :props:

Simply the best! :props:
 
you know, I've got to say all i ever hear is how great the customer service is at AG.

I unfortunately did not get that same sense of satisfaction when i called with an issue with an order...

i enjoy the forum, and at the risk of being banned, im still going to say it, i will not purchase items from here again because of the lack of after sales service i received, which is too bad.

I know i must be in the very small minority here because of all the postitive comments about the customer service, i just wish i could have been a satisfied customer.

Meghan did point me in the right direction, but my concerns fell on deaf ears.
 
:props: THANK YOU AUTOGEEK FOR THE UPGREAD ON THE FOAMASTER:xyxthumbs:
 
primo spaghetti said:
you know, I've got to say all i ever hear is how great the customer service is at AG.

I unfortunately did not get that same sense of satisfaction when i called with an issue with an order...

i enjoy the forum, and at the risk of being banned, im still going to say it, i will not purchase items from here again because of the lack of after sales service i received, which is too bad.

I know i must be in the very small minority here because of all the postitive comments about the customer service, i just wish i could have been a satisfied customer.

Meghan did point me in the right direction, but my concerns fell on deaf ears.
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So have you ever been given a second chance in life?
 
I bought a few things that broke - they were all replaced free and quickly. Dunno.

I think a lot of one's customer service experience depends on the person's expectation and how they approach the retailer...

Me - I never have a problem with anybody...
 
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