Australia Distributor

[magna_power]

I put this question to anyone, can you give me one good reason why I should buy from waxit when it will cost me more?

Well I waited 48 hours for an answer, don't think you could ask more than that. Guess there isn't one, so I'll be buying from AG, which i'm happy to do

 

[Antonio@Waxit]

hi Magma_power,

I appologise for my delay in response, our offices were broken into and laptops stolen. It has taken a few days to recover.

You have commented about the prices of Wolfgang however have you compared the prices between Australian retailers and American prices for Meguiars, Mothers, Makita, how about cars? The 2013 Audi RS5 has a USA price starting at $60000, in Australia it is $160000+.

If we were to sell some products we import, through our Parent Company AG Group Australia, at the prices they are sold locally we would not be able to stay in business. These are premium products, yet you want us to price them as a KMART brand.

At waxit we also offer an additional 12.5% discount on selected brands, for members of forums we sponsor, this includes Autogeek. When you add this discount to free shipping over $150, this can add up to 20%+ saving, which puts our pricing very close to the Autogeek Pricing. An this is when they are not on sale, this is everyday pricing.

I understand that I we will never be able to keep every customer happy with pricing, however there are things that we are doing to make it more affordable for you. We are investing in larger ranges of products within brands and holding more stock.

If I can assist with any other questions feel free to contact me direct.

Antonio Massari
Waxit Car Care

 

[Matt]

At waxit we also offer an additional 12.5% discount on selected brands.

Cool, I never knew this. I'm sure I've ordered from you in the past, could have saved me a few bucks haha. That would be handy if I order with you again in the future.

What's the discount code?

 

[davey g-force]

Cool, I never knew this. I'm sure I've ordered from you in the past, could have saved me a few bucks haha. That would be handy if I order with you again in the future.

What's the discount code?

:iagree: +1

 

[magna_power]

A 12.5% is a very good reason!!!! I'd be interested to know more about this, especially which brands this would apply to.

Additionally, I have done more in depth research into other products, and some seem to align more closely with prices by autogeek, which is also a good thing.

Maybe only your wolfgang products seem a bit too expensive, but I'd have to look at every item to really be able to state that.

 

[Danube]

12.5% is nothing compared to 100-200% margins they put on top the US prices. When you guys - Australian distributors sell Collinite 845 for $15 and not $35 (not to mention LC 6.5" pads for $25 etc), then we can talk, until then you will not win my business, period.

 

[gmck]

then we can talk, until then you will not win my business, period.

Danube, you’ve already stated that multiple times so I guess Antonio and the others have got the message. Not much point in over doing it.

I’m with you to a great degree as I do think our guys could reduce their prices and be more competitive, but quite obviously they think they are getting along fine with their pricing where it is. I really doubt you harping your point is going to change anything. Just shows there must be other reasons why some of us support the local guys.

I also do agree that some of Antonio’s points are weak. Shipping costs, import duties and custom charges, their 12.5% forum discount as compared to AG’s 10% forum discount, Ok much of that is mostly spin and we all know we can use freight forwarders to reduce shipping costs for the heavier items.

As a consumer I think you just need to get smarter and be “picky”. Buy from AG when it makes sense and buy from the Aussie guys when it doesn’t make sense to buy from AG. There are advantages both ways.

Using an example like Menz polishes and the Waxit prices look reasonable compared to AG, especially if you need it like today. But if you need Megs M105 or M205 or anything else Megs, well you’d be insane to purchase from the locals. Same goes for LC pads. Going to another extreme, the best wheel cleaner out there, Sonax Extreme is available at your local Repco shop or even AutoBarn at an even better price than AG.

But then again purchasing a polisher from the US like you did is just insane in my opinion. What are you going to do if your Flex rotary packs it in – ship it back to the US for repairs?

The one thing I will say for Waxit and Antonio is that their service, backup and advice is superb. As an example I purchased a DAS-6 from them and in 15 months they replaced/repaired it 6 times, plus gave me a loaner machine each time. I doubt that even AG could match that service level with a Porter Cable or a Groits machine. To top that off the last time it failed they replaced it with their own Concours 900, so now I have two Concours machines plus my Shinex rotary (which has never given me any problems). Even one of the Concours did a shaft and bearing and it was repaired while I waited, so their service is about as good as it can get.

Of course not all Aussie distributors provide the type or level of service that Waxit does, so it does depend on who you deal with here. Note that Antonio from Waxit has at least attempted to address your concerns – where are the other local guys?

Earlier this month, I purchased ONR from the Sydney distributor (you know who) and got completely ripped off. The gallon that was delivered was the old formula even though the new formula ONR was released last February. What really annoyed me was that he had a prior opportunity of informing me that he was unloading the old formula, but he chose not to. When I queried it after receiving it, he waffled on about order delays even though every other Optimum distributor throughout the world had stock of the new formula by then. To his credit he did offer that I could return the product, but the condition was I had to pay the freight both ways. As you can imagine that wasn’t financially viable. To top that off, the gutless wonder then had my IP address banned the same day from our Aussie forum Detail Paradise, as though it was his company’s forum.

You live and learn, but he can be assured that I’ve spent my last cent with his lousy company. Dr. G. should seriously rethink his Australian distributor in my opinion. It again, just goes to prove that a company such as Optimum, who provide outstanding products, can be so easily let down by their distributors and their support team.

 

[davey g-force]

Yeah, I don't rate those Sydney guys you speak of either. On another forum which I belong to, they are so quick to put down Megs and any other brand they don't carry, by giving out erroneous information. It really gives me the shits. Plus, they're overpriced...

 

[magna_power]

Thanks for the head up about the Sydney guys and the positive feedback regarding waxit. As you said, some of the points may be weak but they are here. Although, we are still waiting on that mysterious code....

Also guys, for those Aussies interested, I've made a thread for just us (http://www.autogeekonline.net/forum...ng-all-aussies-problems-solutions-thread.html) which will hopefully be filled with problems/solutions to help all of us, so please come share the knowledge to noobs like myself.

 

[Antonio@Waxit]

Hi to all our Autogeek Friends,

Waxit Car Care, Waxit - Premium Car Care Australia, as an Australian Distributor of Autogeek and PBMG, would like to offer all Australian Autogeek & Autopia Forum Member a discount of 12.5% off all the PBMG, and many of the Autogeek & Waxit brand products.

Please use the Coupon Code AGSAVE and add your Autogeek Forum Username in the comments box.

This will give you a discount to the following brands;
Wolfgang Concours Series
Pinnacle Natural Brilliance
Detailer's Pro Series
Einszett
Menzerna
Lake Country
Edge Pads
CarPro
Stoner
Poorboy's
Poly-lack
P21S
Lexol
Grit Guard
Duragloss
Collinite
Clay Magic
Black Lightning Nitrile Gloves
Aquatouch Microfibre
303
Concours Brand (excluding Machines)

This discount is not applicable to:
Machines
Kits
Collections
Specials
and brands not mentioned above.

On behalf of the team at Waxit Car Care, I thank you all for your continued support and look forward to talking to and meeting as many of you as possible.

Kind Regards

Antonio Massari
Waxit Car Care
Simplifing Detailing & Paint Correction

 

[davey g-force]

Im the MAN :dblthumb2: :righton:

 

[Danube]

But then again purchasing a polisher from the US like you did is just insane in my opinion. What are you going to do if your Flex rotary packs it in – ship it back to the US for repairs?

Not at all, it has international warranty and can be repaired even in some third world countries (if you have any Flex manual/warranty card have a look).
Beside, have you ever heard of someone having issues with Flex?

Earlier this month, I purchased ONR from the Sydney distributor (you know who) and got completely ripped off. To top that off, the gutless wonder then had my IP address banned the same day from our Aussie forum Detail Paradise, as though it was his company’s forum.

I bet this was Car Care Products, they are appalling .. advising on their 'forum' that compounds such as 105 and UC are worthless, and swirl/scratches correction is unnecessary because they don't carry them ..

I suggest Car Detailing Police be established in Australia asap.

The above mentioned would get life, no parole .. he, he.

:laughing:

 

[Antonio@Waxit]

Hi all,

Just thought I'd let you all know Waxit is having a Detailing Workshop on Random Orbital Polishing on Saturday 23rd June, if anyone is interested. We would love to meet you guys.

More info and booking at the website.

 

[TRILLIS]

Thanks for the list Antonio,will come in handy

 

[TRILLIS]

Hi all,

Just thought I'd let you all know Waxit is having a Detailing Workshop on Random Orbital Polishing on Saturday 23rd June, if anyone is interested. We would love to meet you guys.

More info and booking at the website.

Sydney this time?

 

[Antonio@Waxit]

No in Melbourne, but the next one will be Sydney, then Brisbane.

 

[TRILLIS]

no in melbourne, but the next one will be sydney, then brisbane.

cheers!

 

[TRILLIS]

BTW Antonio just a couple of concours 900 before an afters.
Before (as in before the compounding but after he used the brush at the carwash)

After

The owner

Almost forgot (menzerna) sampler kit

 

[davey g-force]

I bet this was Car Care Products, they are appalling .. advising on their 'forum' that compounds such as 105 and UC are worthless, and swirl/scratches correction is unnecessary because they don't carry them ..

I suggest Car Detailing Police be established in Australia asap.

The above mentioned would get life, no parole .. he, he.

:laughing:

I know exactly what you mean. It really sh!its me how they put down Megs and other products which they do not carry. They do it all the time on another forum I belong to. Some of the info they give out about Megs products is blatantly misleading and false. Then when you challenge them, they delete your post / thread. Clearly, they are all about the dollar - and their prices reflect that. I haven't ordered from them in a couple of years now and don't intend to either.

 

[davey g-force]

No in Melbourne, but the next one will be Sydney, then Brisbane.

Antonio, please let us know when the Sydney one is happening! I'd be very interested in attending :xyxthumbs: