Autogeek made me this way.

FastZR1

FastZR1

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Back story: I order some supplies from AG last Sunday, 4 Dec. The shipment was delivered to my house on Wed in NC and that was with free shipping. Just like always, two days from FL to my door in NC.

I order some items for my other hobby, bicycles, from a big named company based right here in NC on Sunday, 4 Dec too. They are also running a free shipping special that I take advantage of. Yesterday, now Thursday, I'm wondering where my stuff is because if AG can send a shipment from FL, surely a NC based company, only 2.5 hours from my house, could get me my items by now, right?
I called customer service last night and the lady on the phone explains that the shipment went out Tuesday and I should have my package by Monday, 12 Dec. She stated that's what happens when you use the free shipping USPS option.
I explained that another company that I frequently order stuff from is in FL and I get my packages in two days and that is also with free shipping. She didn't seem to care one bit.

So, it's AG's fault that I now have higher expectations when dealing with other companies. Either way, don't slow down AG... we'll just hope others can catch up.

Rant off/
 
Maybe you could join me in my new 12 step group? We meet on Wenesday and Saturday nights @ 7. Here is the link :)

Waxaholics Anonymous
 
Thanks but you're too far east. I'll find something local... a good bar usually cures everything for the short term.
 
Performance is slllllllow. Their ship to store option is even worse! They do have great deals though.
 
yakky said:
Performance is slllllllow. Their ship to store option is even worse! They do have great deals though.
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Yes they do. I'm hoping a few items from their site make their way under my Christmas tree this year :cheers:
 
I appreciate your kind words, but we keep it simple here, we treat you how we would like to be treated. It's a simple concept and has worked well for us. We are very thankful for the great group of customers we have so we want to keep them! :)
 
FastZR1 said:
Thanks but you're too far east. I'll find something local... a good bar usually cures everything for the short term.
Click to expand...

Have it your way then, but don't say I didn't tell you so when you come to one morning in a puddle of Blackfire and smelling like cheap Simonize...

We're here to help should you decide to join us one day :grouphug:
 
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