Thanks, I emailed Jason@autogeek and he instantly emailed me back stating he was shipping a new one tomorrow! Awesome customer service----even on Sunday!
AG cutomer service is awesome they stand behind the product they sell. And wow on a sunday I would have expected an answer Mon day moring or something, that is service...
Happen to me too including my pads jason not only shipped me a new BP he also upgraded my pads. "OH" he sent me a $100.00 AG gift certificate,you have to like the guy :awesome:
I only get like 4 extended uses of a small backing plate on speed 6 before they destroy themselves. The heat created by extended speed 6 use just kills those smaller backing plates. The big ones are fine, it's just the small ones.