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WAXOFF

WAXOFF

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Why don't you guys give a banner for every 500.00 spent over a period of time instead of having to send in one 500.00 order? Not everyone has 500.00 to spend at one time. I have spent over 650.00 since I started purchasing from Autogeek and my daughters have ordered me several hundred dollars worth of products as gifts as I will send them a wish list.
 
Why not just spend the $25 and buy one if you really want one? I dont understand the mentality society has adopted of always needing to get things for free, it is getting worse and worse these days.
 
valleyrider said:
Why not just spend the $25 and buy one if you really want one? I dont understand the mentality society has adopted of always needing to get things for free, it is getting worse and worse these days.
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Down junior, that's a perfectly valid question.
 
First of all I didn't ask the question because I'm cheap. I just asked because I could spend 500 one time and never buy another thing from here. If you were in a job where repeat customers are where you made your living maybe you would understand why I asked. What's the difference if I spent 500 one time or 500 over a period of time. Wouldn't you rather have 1000's over a longer period than 500 once. Just MHO.
 
WAXOFF said:
First of all I didn't ask the question because I'm cheap. I just asked because I could spend 500 one time and never buy another thing from here. If you were in a job where repeat customers are where you made your living maybe you would understand why I asked. What's the difference if I spent 500 one time or 500 over a period of time. Wouldn't you rather have 1000's over a longer period than 500 once. Just MHO.
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I like your idea. I've seen where at the end of the year you sometimes get a free gift certificate for spending so much... I don't know the details, just saw it in a random post sometime...
 
Because then everyone would get one for being a customer. How many people who shop at AG that have spent more than $500 in total (remember this counts for more than just forum members). I'm guessing there are more people who have spent more than $500 than less. It costs them a lot to give it away.
 
What's the best advertising you could ever imagine. Having your sign everywhere. It costs them the same whether you spend 500.00 once or over a period of time. You should get one of a different brand of product for every 500.00 you spend. Do you really think that banner costs them 25.00 in the bulk they buy them in? Come on get real.
 
WAXOFF said:
First of all I didn't ask the question because I'm cheap. I just asked because I could spend 500 one time and never buy another thing from here. If you were in a job where repeat customers are where you made your living maybe you would understand why I asked. What's the difference if I spent 500 one time or 500 over a period of time. Wouldn't you rather have 1000's over a longer period than 500 once. Just MHO.
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I'm in the hotel business so I know a thing or two about the need for repeat customers. You don't make your money off the nickle and dime customers, while they are important they are not where you spend your resources. It's the big spenders that you rely on and those are the ones who get the best treatment and the most perks. If someone is going to spend $20,000 a year with me they will get all the upgrades and free stuff verse the guy who only stays one or two nights per year.

You place your $500 order and get your banner, you place small orders and you get whatever special happens to be running to draw in the small orders.
 
WAXOFF said:
It costs them the same whether you spend 500.00 once or over a period of time.
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How do you figure? In the first case it costs them the cost of the banner. In the second case it costs them zero because you don't get a banner.


Sent from my XT901 using AG Online
 
WAXOFF said:
What's the best advertising you could ever imagine. Having your sign everywhere. It costs them the same whether you spend 500.00 once or over a period of time. You should get one of a different brand of product for every 500.00 you spend. Do you really think that banner costs them 25.00 in the bulk they buy them in? Come on get real.
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Yes having their sign will give them more business but why fill home garages with signs that will only be seen by family and friends which the owner will tell them about the site anyway? Give it instead to the business which places bulk orders where it has a greater chance to be seen by more due to the volume of customers.
 
Well I happen to be in the customer service industry also as I'm a manager at a new car dealer and I treat all my customers the same because they are a customer. Not because one guy bought a 60,000 dollar car versus one that bought a 20,000 dollar car. Maybe you need to have your pay based on the JD Powers customer surveys that the customer fill out after they have there car serviced and then you might change your mind about "The big spenders" I work at a VW dealer. What hotel chain do you work at? Because I bet your CEO would want to hear that all customers are not the same.
 
I have an idea how about a discount club? If you spend a certain amount each year you get a %off your orders.
 
WAXOFF said:
Well I happen to be in the customer service industry also as I'm a manager at a new car dealer and I treat all my customers the same because they are a customer. Not because one guy bought a 60,000 dollar car versus one that bought a 20,000 dollar car. Maybe you need to have your pay based on the JD Powers customer surveys that the customer fill out after they have there car serviced and then you might change your mind about "The big spenders" I work at a VW dealer. What hotel chain do you work at? Because I bet your CEO would want to hear that all customers are not the same.
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Have you ever heard of loyalty programs? You know those things for loyal guests that frequent your business? A car dealership is completely different type of business than a hotel and I would not know how to run a car dealership. The same with AutoGeek, it's a completely different type of business than a car dealership or a hotel and so they will run things differently than either of us would.

You have one person who will frequent your establishment once every few years, I have that person once a week, AutoGeek may have that person once every few months or more. We will all treat that individual differently based on the needs of our business. For instance if you have a customer coming in to purchase a base Jetta you wouldn't give them a complimentary upgrade to a decked out Passat, whereas I would be able to upgrade a standard room to a suite at no cost. There is a different business model for every type of business and you cannot run one as you would the other or you would fail very quickly. I don't know how AutoGeek runs their business or why they decide to give free things at certain dollar values, I was just giving you my opinion from my business point of view which is different that a car dealer's point of view, that' all.
 
I understand that but if you have the frequent flyer you can give him that expensive room because the next guy in the door can't afford the suite and he just wants a cheap room to sleep in so you are taking care of both worlds in that case. If you said I only have the suite for 400.00 a night he's walking to Motel Six. We're done thanks for the debate. I felt like Hannity tonight.
 
WAXOFF said:
I understand that but if you have the frequent flyer you can give him that expensive room because the next guy in the door can't afford the suite and he just wants a cheap room to sleep in so you are taking care of both worlds in that case. If you said I only have the suite for 400.00 a night he's walking to Motel Six. We're done thanks for the debate. I felt like Hannity tonight.
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Lol, its always fun to share a different point of view. I wasn't trying to step on your toes but simply show you how someone from a different point of view sees things.

I know different people have some different secret codes for discounts and I'm sure the AutoGeek staff hands them out to different customers based on their purchases so in a way they have a secret loyalty program for those customers. Also this forum is the greatest loyalty program they could offer, you come here to learn, you get sucked into new products and where do you turn to purchase them - AutoGeek.
 
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