Better customer care services of auto companies

[George Brown]

Hi Members,

Six steps To better Customer Care services of automotive companies
1. Don’t over promise and under deliver.
2. Answer your phone.
3. Have a skilled tech support highly trained and familiar with your product.
4. Check in and see how I’m coming along and what kind of progress I’m making.
5. Be open!
6. Call me BACK!!

Those are my 6 steps for better customer service. If you have others and would like to share, please do so.

Thanks aned Regards
George Brown

 

[Mike PhillipsMike Phillips is verified member.]

Hows business George?

You posted this in the Motorcycle forum group?
(I'll move it to Detailing 101)

:laughing:

 

[ScottB]

sounds like a rather good starting point for most all businesses ...

 

[NYYYCEandEEEEZY]

7? Do whatever it takes to make sure the customer leaves happy. If he/she does, they may tell a few of their relatives and friends. If they don't, they'll tell everyone they know!!!