BMW Satnav Screen

[Deranged_9n3]

Morning guys ( Morning in South Africa atleast )

I am busy detailing a 2010 BMW 135i. The car should be with me for another 35 hours I believe. Upon my phone convo with the client he complained about his satnav screen being scratched. He told me that he had used AutoGlym SRP ( Super Resin Polish ) to try and better it. While not getting it 100% up to standard he felt that the SRP did work somewhat and made it look better acc to him. Upon arrival this morning , this is what I found

With the screen ON you cannot see it at all , but with the screen switched off , you can clearly see it. My question is , does anyone have some advise for me regarding this matter ?? Can I do something to better the situation or would it be adviseable to rather leave it the way it is to prevent it from damaging any further.

Your input would be highly appreciated :xyxthumbs:

 

[Deranged_9n3]

BMW Satnav Screen HELP needed

Morning guys ( Morning in South Africa atleast )

I am busy detailing a 2010 BMW 135i. The car should be with me for another 35 hours I believe. Upon my phone convo with the client he complained about his satnav screen being scratched. He told me that he had used AutoGlym SRP ( Super Resin Polish ) to try and better it. While not getting it 100% up to standard he felt that the SRP did work somewhat and made it look better acc to him. Upon arrival this morning , this is what I found

With the screen ON you cannot see it at all , but with the screen switched off , you can clearly see it. My question is , does anyone have some advise for me regarding this matter ?? Can I do something to better the situation or would it be adviseable to rather leave it the way it is to prevent it from damaging any further.

Your input would be highly appreciated :xyxthumbs:

 

[Mike PhillipsMike Phillips is verified member.]

I am busy detailing a 2010 BMW 135i.

The car should be with me for another 35 hours I believe. Upon my phone convo with the client he complained about his satnav screen being scratched.


He told me that he had used AutoGlym SRP ( Super Resin Polish ) to try and better it. While not getting it 100% up to standard he felt that the SRP did work somewhat and made it look better acc to him.

With the screen ON you cannot see it at all , but with the screen switched off , you can clearly see it.

These types of plastic surfaces are difficult to work on and tend to have some type of coating on them and from the picture it looks like he's polished off the coating.

My question is , does anyone have some advise for me regarding this matter ??

Can I do something to better the situation or would it be adviseable to rather leave it the way it is to prevent it from damaging any further.

I'd leave it alone. The owner has already damaged the surface by polishing it and more polishing will likely not improve what's already been done.

If you work on it and make it worse you could take the hit for it. Instead, recommend he look into having it replaced.

The only product I know of that might help is PlastX but again, if this screen had a coating over it and he's now abraded the coating off, you're now working on the actual plastic material and more abrading will just remove more plastic and it will likely continue to look just like it looks now.

Also, you created two threads for this topic and that's really not necessary and normally considered improper netiquette on any forum so I merged them together.

 

[swanicyouth]

I agree with Mike. I've had little luck perfectly polishing this type of plastic. It will look good, until the sun hits it at some angle. Maybe check with BMW if you can buy just the screen - but I doubt it.

 

[parttimer]

If by some chance you do decide to undertake more correction, like the guy gives you permission knowing it may get worse, I would see if I could pull the bezel off around it so "finish" the corners.

 

[Romach]

All I would do is clean it with invisible glass.

I used to use auto glym products but super resin is quite abrasive

 

[Deranged_9n3]

@Mike. Sorry for the 2 threads. I wasn't sure which section to use ......

I ended up fixing the screen thanx to my local friends Nemo ( Naeem ) and Lawrence providing me with the needed info.

I ended up using Sonax Glass cleaner. Will post up pictures tomorow when I am done with the detail. The damage caused by SRP is still visible , but the difference the glass cleaner made is unbelievable.

Quite sure a detailer would see the damage from the SRP on the screen , but the naked eye would have to look long and hard to notice the damage.