Buying a new car...not a fun experience! **WARNING!! I RAMBLE IN WRITTING**

[RaskyR1]

Why not order it? Does Hyundai not take special orders on cars?

Nope. A girl friend of mine just bought a new Sonata Hybrid "fully loaded" and they said they cannot order vehicles, which I was surprised to hear. I didn't want her taking one that had been on the lot and detailed by them but it was the only one around with everything she wanted and they sold it to her for $800 under invoice.

 

[bobble]

Couple of comments or perspectives.

My son is a tech at a Hyundai dealership, they can't keep cars on the lot, they sell fast so the dealership he works at does not really worry if they can't meet someone's deal as there are 3 others ready to buy. No comment on the product itself because I'm tainted as I hear the stories from him daily.

No way will you get the Nav at that price, dealer cost is well above that. Be prepared for a second offer or to walk.

I would frankly just order the car and wait for it to be built and get exactly what you want, no compromises as you will always look back and say why.

I get all my cars from a friend who owns several dealerships, I've biught BMW for the last 19 years, The deal I get is this, $300 over the actual european invoiced cost to the port. The catch I must choose from his inventory, no ordering no getting the car from elsewhere as that costs the dealership. How does he and the salesman make any money, he gives the $300 to the salesman for writing up the deal and the dealership makes it's on the trunk money and incentives that go with the car from the manufacturer. He's four hours from my house but it's worked out now for 3 different cars. Point of all this, the dealership can get creative and still make money but they sure wont lose any to make a sale unless they are going under. Be prepared to settle on their offer , walk away or order the car. Frankly I would contact Hyundai Corp and see if a car exists before talking to the dealer and remember both dealers when trading need to agree so that often gums up the deal. We tried to find a 2010 Toyota Tacoma 4x4 regular cab four cylinder manual tansmission truck (white or silver) last year (my son wants to build a pre runner) and it was impossible to get, located 3 within 500 miles and none of the dealers were willing to trade for anything reasonable (all 3 wanted a Prius allocation to trade) and trying to negotiate a deal with one of those after we already showed our hand was not fruitful.

 

[RaskyR1]

Couple of comments or perspectives.

My son is a tech at a Hyundai dealership, they can't keep cars on the lot, they sell fast so the dealership he works at does not really worry if they can't meet someone's deal as there are 3 others ready to buy. No comment on the product itself because I'm tainted as I hear the stories from him daily.

No way will you get the Nav at that price, dealer cost is well above that. Be prepared for a second offer or to walk.

I would frankly just order the car and wait for it to be built and get exactly what you want, no compromises as you will always look back and say why.

I get all my cars from a friend who owns several dealerships, I've biught BMW for the last 19 years, The deal I get is this, $300 over the actual european invoiced cost to the port. The catch I must choose from his inventory, no ordering no getting the car from elsewhere as that costs the dealership. How does he and the salesman make any money, he gives the $300 to the salesman for writing up the deal and the dealership makes it's on the trunk money and incentives that go with the car from the manufacturer. He's four hours from my house but it's worked out now for 3 different cars. Point of all this, the dealership can get creative and still make money but they sure wont lose any to make a sale unless they are going under. Be prepared to settle on their offer , walk away or order the car. Frankly I would contact Hyundai Corp and see if a car exists before talking to the dealer and remember both dealers when trading need to agree so that often gums up the deal. We tried to find a 2010 Toyota Tacoma 4x4 regular cab four cylinder manual tansmission truck (white or silver) last year (my son wants to build a pre runner) and it was impossible to get, located 3 within 500 miles and none of the dealers were willing to trade for anything reasonable (all 3 wanted a Prius allocation to trade) and trying to negotiate a deal with one of those after we already showed our hand was not fruitful.

It does not cost the dealer anything to order a car, but in Hyundai's case, they cannot order from the factory like many other car manufactures.

 

[BWG707]

Hyundais are a hot commodity in CA. They seem to be alot of car for the money. I've also heard that their customer satifaction rating is right below Lexus. There warranties are outstanding, I think 100,000mi. I see more and more of them on the raod. they're everywhere. I test drove them and was fairly immpressed but I looked at the Nissan Sentra SR Special Edition and the saleman accepted a rock bottom offer from me. I offered a ridiculously low amount thinking it would be my starting point to begin the bargaining. He immediately when to the sales mgr with my offer, came right back and accepted it. I was surprised to say the least. This Sentera is loaded, everthing except leather heated seats, which weren't avilable on the SR. I not real keen on leather seats anyway so no big deal. I did all my research and priceing on the internet so I know their pricing the their incentives and so called kickbaks. This is the Nissan I've ever owned nor any of my immediate family. I've had it since Oct. 2011, at's a 2012, and so far I'm very immpressed with it. It got a solid feel to it, drives fairly quiet, and the interior is well made and comfortable. Of course the powertrain could be better, and a littlt more power would be nice. But for the gas milege I can deal with it. If and when I need that need for speed I borrow my brother's Harley or my father's Ferrari.

 

[VISITOR]

Couple of comments or perspectives.

My son is a tech at a Hyundai dealership, they can't keep cars on the lot

yep, and the sonata's are one of those cars and a best seller in it's segment...

Hyundais are a hot commodity in CA. They seem to be alot of car for the money. I've also heard that their customer satifaction rating is right below Lexus. There warranties are outstanding, I think 100,000mi. I see more and more of them on the raod. they're everywhere. I test drove them and was fairly immpressed

i see at least one or two new sonatas on the road everyday while driving. also their quality rating is way up there as well...

 

[swanicyouth]

Never pay for anything not in stock. We can "order it" usually means "we can try to order it". But they will never tell you that because they want the sale.

 

[rddmxmeth10]

yep, and the sonata's are one of those cars and a best seller in it's segment...




i see at least one or two new sonatas on the road everyday while driving. also their quality rating is way up there as well...

Yes it is a very popular vehicle, mainly due to the fact that it is EPA rated at 29 city and 40 Highway. Also, it is backed by Hyundai's 100k powertrain warranty.

The reason I am buying this car is for both of those reasons. I commute 80-90 miles per day, so the fuel economy is great. I like to repair my own cars, but money is always an issue with me so the warranty is great. Not to mention that my entire family owns a Hyundai and they have rarely been in the shop (almost 350k miles between 4 cars and not a problem that needed to be replaced under warranty) Its crazy how when Hyundai first came out, they were the JOKE of the car world, now they are ranked up there with Lexus, MB, BMW (Its a long way away, but getting closer)

I just dont want to be dicked around. If you can find it, great! We will do business. If not, how long will it take, can you order it, and lets make a deal. It just seems to me that car dealerships just dont give a #### anymore about customer loyalty or repeat business. Its more like "How can I screw this guy today?" EVERYONE and their mother know that buying a car is always a hassle, unless you know the salesman. I gave them money, I signed the papers, what more motivation do I need to give them to find the car and to show them I want to make a deal with them?!

 

[alko]

Get a Honda! Problem Solved!

 

[rddmxmeth10]

Couple of comments or perspectives.

My son is a tech at a Hyundai dealership, they can't keep cars on the lot, they sell fast so the dealership he works at does not really worry if they can't meet someone's deal as there are 3 others ready to buy. No comment on the product itself because I'm tainted as I hear the stories from him daily.

No way will you get the Nav at that price, dealer cost is well above that. Be prepared for a second offer or to walk.

I would frankly just order the car and wait for it to be built and get exactly what you want, no compromises as you will always look back and say why.

QUOTE]

I am not looking to steal it from them, just looking for them to realize that they made a mistake and to make it right. I am willing to pay extra because I know it is an expense out of someone's pocket, but I dont think that I should bear the brunt of the navigation price. Maybe I'm a bit greedy, and it does seem that way, but when someone does something wrong to me, I EXPECT them to make it right in some way or another. I guess its the way I do business so I expect the same in return, but most people aren't like me.

 

[rddmxmeth10]

Get a Honda! Problem Solved!

LMAO! Hondas are really expensive. Civics equipped like the Elantra, MSRP for over $23k. WHAT!? For a CIVIC?! No thanks! Ill pass!

 

[mwoolfso]

I live in Smithtown actually. I was dealing with Hyundai 112 in Medford. I went to Atlantic Hyundai in Bay Shore, Millenium Hyundai in Centereach, Millenium in Hempstead, Giuffre in Brooklyn, and chose to deal with 112.

I hear what your saying about looking for a sales rep because I myself, am a salesman. I work for Allstate in Glen Cove. The salesman that I sat with, thinking back on it, didn't know anything about the car. He told me that the car has push button start (only the navigation comes with push button, and I told him that and he checked with another salesman and I was right) I told him the car doesnt have a spare tire it has an inflation kit, so on and so on. He kept telling me that he has been working for Hyundai for 7 years. How am I telling him what the car has or doesn't have?! Am I just an educated shopper? Or is he BSing about how long he has worked there for? Regardless, I am going to wait until he calls me or Monday, which ever comes first, and take it from there.

On a side note, where on Long Guyland are you from?

Good luck. I used to live in Patchogue and familiar with Hyundai Medford. In fact, that is the Hyundai dealership in my '88 story! LOL Today, I live in Bellmore.

 

[bobble]

It does not cost the dealer anything to order a car, but in Hyundai's case, they cannot order from the factory like many other car manufactures.

Financially no but allocation wise yes, worked for a company that sold and supported software used by manufacturers and dealers for wuite some time.
Case in point from my friends BMW dealership, he gets allocations based on customer performance ratings and sales performance. I f he cuts me a killer deal on a new BMW and has to order it it affects his allocation of cars in that category yet he has them still on the lot not sold which further affects future allocations. Hard to get fast selling items into new stock when you still have them on your lot. His is a smaller dealership on the Central Cali coast. He gives me a better deal than a local dealer will and I also know the owner of that dealership really well and it's sales volume is huge. Can't argue with the bottom line of his deal.

 

[bobble]

Couple of comments or perspectives.

My son is a tech at a Hyundai dealership, they can't keep cars on the lot, they sell fast so the dealership he works at does not really worry if they can't meet someone's deal as there are 3 others ready to buy. No comment on the product itself because I'm tainted as I hear the stories from him daily.

No way will you get the Nav at that price, dealer cost is well above that. Be prepared for a second offer or to walk.

I would frankly just order the car and wait for it to be built and get exactly what you want, no compromises as you will always look back and say why.

QUOTE]

I am not looking to steal it from them, just looking for them to realize that they made a mistake and to make it right. I am willing to pay extra because I know it is an expense out of someone's pocket, but I dont think that I should bear the brunt of the navigation price. Maybe I'm a bit greedy, and it does seem that way, but when someone does something wrong to me, I EXPECT them to make it right in some way or another. I guess its the way I do business so I expect the same in return, but most people aren't like me.

I hope you didn't read into my post as saying you were stealing it, just saying $500 is way below their cost on that item based on what I know on pricing markups. Add to that it's a hot selling item, at least in SoCal, they really are not inclined to deal hard. Now that's no excuse for someone telling you they can and not delivering on thier promise but IME I found that to be basically a sorry and them trying to cut a deal on something laying around they need to move to get fresh inventory.

 

[rsav]

Stop depending on the dealer to locate a car for you..they have thier own best interest at heart. go to autotrader.com and locate the car you want, then contact the internet dept. of your local dealer and see if they can do a dealer trade for you. Hyundai cannot produce enough cars to keep with the demand for sales, so, at this point, it's a sellers market. so take this into consideration before you go off the deep end..

 

[Railroad]

On Hyundai Motor America: New Cars, Sedans, Coupes, SUVs, Compacts, Luxury, Performance Vehicles there is a Build&Price column.

 

[VISITOR]

Its crazy how when Hyundai first came out, they were the JOKE of the car world, now they are ranked up there with Lexus, MB, BMW (Its a long way away, but getting closer

you ain't kidding, and who's laughing now. i bet the other car manufacturers wish that Hyundai would fall off the face of the earth about now. i knew it was just a matter of time before Hyundai would learn from their mistakes and greatly improve on them (by leaps and bounds). it use to be all about toyota and sony, now it's Hyundai and Samsung...

 

[Rix6]

Stop depending on the dealer to locate a car for you..they have thier own best interest at heart. go to autotrader.com and locate the car you want, then contact the internet dept. of your local dealer and see if they can do a dealer trade for you. Hyundai cannot produce enough cars to keep with the demand for sales, so, at this point, it's a sellers market. so take this into consideration before you go off the deep end..

Yeah, no kidding. Last june my wife wanted a Sonata, fully loaded. I couldn't blame her, they are fabulous cars. The drive clearly demonstrated better performance and value than competing cars from Honda and Toyota that we test drove. However all the Hyundai dealers were letting it go to their heads. In spite of the fact that we were using the consumer reports new car buying service (which btw I highly recommend. Just pay the $40 to get pricing info for unlimited cars and get dealer bids based on CR bottom line pricing), they seemed to take an attitude that a fully loaded Sonata was the bees knees and wouldn't honor the agreed CR price. Ditto with the Kia Optima. Basically baiting and then dicking around and it was really souring the experience for my wife. Screw 'em! We bought a new, shipping plastic still on it, G25 Journey, no hassles, for less than what the Sonata or Optima was going to cost. As nice as the Sonoptima were, by practically every measure the G25 is a much, much nicer car. Yet the difference in our buying experience between the brands isn't that hard to understand. Hyundai expects to sell several hundreds of thousands of Sonatas per year is the US. Infiniti sells little over 10,000 cars total, per year in the US. A 20 or 30 to 1 difference in sales volume sort of dilutes the importance of any single customer to the larger brand.


-Rick

 

[rddmxmeth10]

Good luck. I used to live in Patchogue and familiar with Hyundai Medford. In fact, that is the Hyundai dealership in my '88 story! LOL Today, I live in Bellmore.

WOW! Well, I thought going to a dealer where I purchased my last vehicle, I would receive some sort of "better customer service". Guess that was a dumb idea!

Financially no but allocation wise yes, worked for a company that sold and supported software used by manufacturers and dealers for wuite some time.
Case in point from my friends BMW dealership, he gets allocations based on customer performance ratings and sales performance. I f he cuts me a killer deal on a new BMW and has to order it it affects his allocation of cars in that category yet he has them still on the lot not sold which further affects future allocations. Hard to get fast selling items into new stock when you still have them on your lot. His is a smaller dealership on the Central Cali coast. He gives me a better deal than a local dealer will and I also know the owner of that dealership really well and it's sales volume is huge. Can't argue with the bottom line of his deal.

I would be happy to try and find a happy medium with what they have on their lot. Problem is, is that they only had ONE Elantra on their lot. It was silver and a GLS, not the Limited. Not even close to what I want or would be willing to think about purchasing. If they had lets just say a black on gray without nav, I would consider it. But how can I consider something that they don't even have?! So, the way I look at it, is they would need to do a dealer swap or order the car anyway in order to get me in my car.

I hope you didn't read into my post as saying you were stealing it, just saying $500 is way below their cost on that item based on what I know on pricing markups. Add to that it's a hot selling item, at least in SoCal, they really are not inclined to deal hard. Now that's no excuse for someone telling you they can and not delivering on thier promise but IME I found that to be basically a sorry and them trying to cut a deal on something laying around they need to move to get fresh inventory.

Didn't think that at all! rops: You hit the nail on the head about telling me they can and not delivering it. But their inventory is VERY limited. Reason being is that there is a company called the "New York Auto Giant" who are giving fair pricing, and have the cars in stock. But I am a man who would rather give my business to the underdog, rather than the big fish in the sea. So I guess this is what I get for liking the underdog!

Stop depending on the dealer to locate a car for you..they have thier own best interest at heart. go to autotrader.com and locate the car you want, then contact the internet dept. of your local dealer and see if they can do a dealer trade for you. Hyundai cannot produce enough cars to keep with the demand for sales, so, at this point, it's a sellers market. so take this into consideration before you go off the deep end..

In a search of 200 miles from my zip, 15 black Elantras come up. The ads do not state whether or not they have nav, but I am assuming they do based on the price.

you ain't kidding, and who's laughing now. i bet the other car manufacturers wish that Hyundai would fall off the face of the earth about now. i knew it was just a matter of time before Hyundai would learn from their mistakes and greatly improve on them (by leaps and bounds). it use to be all about toyota and sony, now it's Hyundai and Samsung...

:iagree: 100% agree!

 

[VISITOR]

hopefully you find something you want soon, and please posts pics when you do...

 

[Rix6]

It looks like the navigation comes as part of a $2000 technology package. IMO, with the other goodies in that package, the $2000 isn't that bad. If you can swing the little bit extra it will add to your payments, it's worth it. I have nav in my G37S and pricey as the option is, it's well worth it and I never think of it as money I shouldn't have spent. Built in just works better and is more convenient IME, and it's ALWAYS there, always charged. Not to knock a Tom Tom, in fact prior to my G, I ran tom tom on my palm treo in a gps cradle for a couple of years and it was perfectly functional. Stand alone is fine and gets the job done if you've got no other option. Built in works better and is worth the expense if you do.

Seriously, pay consumer reports the $40, print out reports on hyundai and competing cars, and use their new car buying service. You'll know what a good price is and you specify what you want and the dealers bid for your business. Just don't let the dealers' internet sales guy know you've already dealt with another salesman at *that* particular dealer because they might not want to honor the deal then. My wife made that mistake with a Kia dealer.

I don't envy that you are firmly set on a particular model of a high volume car that's in particularly high demand that you are determined to get rock bottom pricing on. But I certainly wish you the best of luck!! :xyxthumbs: