Car dealerships

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taters

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I drive a sonata. I really like the dealership I bought it from.
I went on the internet and every review was 4or5 stars.
But the next vehicle I buy I thought Would be a Honda accord or a Nissan maxima. Here's the rub.
I went online and read the reviews for the Honda and Nissan
Dealerships in my town and the reviews for both cars in the next town about 30 miles away.
All 4 dealerships were TRASHED, nothing but one and two stars.
So I guess I'll be getting another Hyundai. And then I have to drive 50 miles because the two Hyundai dealerships near me are
Slime balls. One would think that these guys would wise up.nope
 
The following is just my opinion:

Buying a vehicle, of your choice, from any Dealership
may just start by incorporating a new exercise program consisting of sifting through carpet-bombing malarkey.

Bob
 
FUNX725 said:
Then according to my previously posted opinion:
You are way out of shape!!

Again: JMO.

Bob
Click to expand...

I have not stepped into a mall in 4 years . Buy all my stuff on Amazon and other stores. Always read the reviews there and sometimes on utube. It has saved me a lot of money and headaches.its amazing how sleazy these dealerships are.i had a great experience with a dealership, so I bought from them again, so did my wife and daughters.but most are still doing business
Like they did in the 70s.
 
Except for a sleazy ex...
I don't remember a whole lot about the 70s.

Bob
 
If you like the cars, I'd still go to those dealers and at least do a test drive of the car you are looking for. That way you can check out the dealership for yourself and get a feel for the car itself.

I've found on-line ratings go two ways.
1) Accurate
2) Buisnesses get trashed by people uneducated with the product they are dealing with, or have wildly unrealistic expectations.


Another option is going out of the local area. Of the last four cars I've purchased, two of them have been out of state. My area is notorious for dearships who don't negotiate much and have prices on used vehicles much higher than average. I wouldn't hesitate to do it again to ensure a good price and/or a reputable dealership.
 
Since you trust your "online" education, do your homework and find out what the vehicle you want is selling for and set your price. If you have a trade-in do the same thing. Set your out the door price and stick with it. If they can't or won't meet your price walk out the door. Nothing lost but a little time and you gained a little knowledge.
 
photobiker said:
Since you trust your "online" education, do your homework and find out what the vehicle you want is selling for and set your price. If you have a trade-in do the same thing. Set your out the door price and stick with it. If they can't or won't meet your price walk out the door. Nothing lost but a little time and you gained a little knowledge.
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I don't have a problem negotiating. My last 4 cars I paid invoice and got the rebates.im just worried about service if I need it.
 
you should be able to find the dealer's actual CSI scores from JD Power, this review is a bit more accurate than yelp and google maps. I am a tech at a dealer and i see the people that trash us for things we have no control over, (the coffee sucks, it took 3 minutes too long to get my car pulled up, it was raining and you didn't wash my car.....).

i'd say to visit the dealers, and shop around, meet a service advisor. kick tires, voice your concerns and rate the dealers on your experience.
 
taters said:
I don't have a problem negotiating. My last 4 cars I paid invoice and got the rebates.im just worried about service if I need it.
Click to expand...

Were the dealership ratings for the sales or service or a combination or the two?

My experience is the sales department typically get really bad ratings and service often pretty good. You can always buy from one dealer and get it serviced at another. Heck, buy out of state like I mentioned before, and get it serviced locally.
 
taters said:
I went online and read the reviews...
All _____were TRASHED, nothing but one and two stars.
taters said:
Buy all my stuff on Amazon...
Always read the reviews there
Click to expand...
Click to expand...
Good News, OP!!

I just received this notification from Amazon for my
tentative review regarding this current thread of yours:

_______________________________________________

Dear Amazon Review Practitioner,

Your satisfaction is our first priority.

Once we receive a 1-2 Star feedback from you:
The standard $2.98 rating-participation-fee will be
electronically credited back to your Amazon account.
_________________________________________________

Who says it doesn't pay to be positive! :dblthumb2:


Bob
 
FUNX725 said:
Good News, OP!!

I just received this notification from Amazon for my
tentative review regarding this current thread of yours:

_______________________________________________

Dear Amazon Review Practitioner,

Your satisfaction is our first priority.

Once we receive a 1-2 Star feedback from you:
The standard $2.98 rating-participation-fee will be
electronically credited back to your Amazon account.
_________________________________________________

Who says it doesn't pay to be positive! :dblthumb2:


Bob
Click to expand...


^ Bob I'm not sure what is going on here ^

But OP I travelled to a dodge dealership in south Miami (about 40 miles from where I lived) based on a few things:

1) reviews/ratings (taken with a grain of salt. People/competition are quick to trash just like companies seed with false reviews)

2) inventory

3) visiting nearby dealers

Like another post said, finding the specific vehicle you want, for the price you want (realistically) is the best way to not get the green weenie.

You do have to be careful of the Internet sales departments though. I went in for a 2014 metallic red 30th anniversary Ed GCV with like 700 miles on it. Turns out "it was in transit". Whatever that means (bait and switch probably). But I had the printout with the Internet price, so I got a comparable (and actually nicer) van (2014 bright white 30th anniversary Ed w/blacktop package) with 15 (yes, fifteen) miles on it for less than 20k.

Knowledge is power!
 
You can't rely on online reviews only. When I went to buy my Si, I first went to Burns Honda.

They have 4.8 out of 5 stars with 415 reviews on dealer rater. The sales manager I dealt with was awful and tried to sell me the car at $379 a month.

Next I went to Hamilton Honda which has a 4.9 out of 5 stars and 864 reviews on dealer rater. Same car, same deal, only $227 a month.

Both dealerships have glowing reviews and quite a lot of them, but I will never go back to one of them.
 
Just buy the car you want. Internet reviews are nothing but jokes now days... Take it from me, I had a rival company slander my name on yelp acting like he was a real customer and saying i destroyed his car. Even though hes in another state, yelp name is john doe, and im his only review yelp refuses to take it down... Then on the other end of the spectrum a HID company named Retro Solutions ripped me off and claimed their lights were of the highest quality and have a life time warranty. The broke a month later and after a year of emails. YES A YEAR, Retro Solutions finally tells me to ship them in. After that they kept my lights and my money and fell off the face of the earth. This was around $500 i lost with those scammers. I went on a campaign to make ppl aware of their scam and nearly all my unbiased reviews on forums yelp and even on BBB got taken down. What im getting at here is internet reviews are like politics. Half of them are fake, some ones making money, and the honest ones are not recommended. If you want an accord go get an Accord or what ever car you are looking for. If you have any issues call Honda corporate.
 
alexxxx89 said:
Has something changed with Amazon reviews where they pay you for positive ratings?
Click to expand...
I don't consider a 1-2 Star rating to be positive.

Do they (or does someone else) pay for negative ratings?
Seems to be plenty of them for the OP's case-in-point! :dunno:

Bob
 
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