Car detailed, ppf applied, and 1000's of scratches

DapperStyle said:
MF will do that to a car is when it's been used multiple times across multiple cars and therefore has particles of dirt embedded in it.
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WHAT ???
If you clean it properly and use common sense, what you said is just wrong.
 
His detailer is full of crap. He needs to just do his own correction and that way he can be sure of how his care looks.
 
shagnat said:
His detailer is full of crap. He needs to just do his own correction and that way he can be sure of how his care looks.
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If the OP assumes that paint correction should be at that original price point, indeed he should start purchasing his own tools to learn this trait. I don't know of any capable Detailer who would pant correct for chump change. What the op received and payed for was an exterior "detail".
 
Someone whee posted the film should be applied prior to the detail which is why I said that part.
I miss read what the OP has done, I saw the light scratches and oxidation had been removed, I missed the polish part. Heck most AIO would do that.
 
shagnat said:
WHAT ???
If you clean it properly and use common sense, what you said is just wrong.
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No I meant when the towels are not cleaned properly! Like those "hand wash" car washes, yeah they are handwash but the same towel they are using to wash and dry your car was just used on 5 cars before yours and hasn't been properly cleaned in between cars or rotated properly.
 
Unfortunately, it is impossible for any of us to know exactly who is at fault. None of us were there at either location and placing the blame on the retailer or PPF installer solely is inappropriate. How would any of us feel if we were either party and did a great job but were being blamed.

Anyway, the good news is that these are all fixable swirls and I'm sure the car will be looking right in no time. I'm very sorry to hear about this OP. I completely understand how frustrating it can be when this sort of thing happens. I had bodywork done once and similar marks from washing. They came out easily though 😊
 
Why wouldn't you just inspect the entire car for swirls? The clear bra installer isn't going to wipe down your ENTIRE car. IF you find them else where, the Detailer did a poor job - but you did pay for a poor job for what he charged. Not blaming you at all.

Plus, that marring does not look like they happened all in one event. Whenever I've accidently marred paint I'm working on, it's always been some directional marring that doesn't look like half moons from microfibers being dirty or not folded properly.
 
Thanks for all the feedback!

First, I believe that the detailer did not remove all the defects during paint correction. Secondly, I believe the ppf company added a few more scratches when applying the film.

However, the person who is most responsible for this is myself. I didn't spend enough time looking for the right person to detail my car. Simply didn't have time to do the job myself. I will wait until the wax on car is no longer effective, and then take care of the problems.

Luckily, I have my GG DA buffer, a wide assortment of microfiber towels, and a nice selection of polishes, waxes, sealants. I'm highly confident I can fix this.


It's true, if you want something done right, do it yourself. And you get what you pay for. Lesson learned.
 
Firstly:
OP, you are truly a stand-up guy and are being very professional in your response and approach to everything your new car has been through.
Much respect to you for that.

Secondly:
$150.00 for the listed exterior detail is way too low a price.
Unless someone is new, up and coming, trying to build their reputation in the business, and offering sizeable discounts and price breaks for these reasons, I would never trust paying someone such a low amount for such a high amount of work.
That is a $300.00 job minimum.
You get what you pay for, lesson learned.

Lastly.
I do think it was the detailer that damaged the car.
Those scratches look to me like a particle got into the buffing pad as the machine went to work all over the car, so did the scratches.
I am sure the detailer never changed the buffing pad, either.

For the detailer to suggest that a microfiber towel is apt to put scratches like that all over the clear coat and paint by its very nature of being a microfiber towel is just not accurate.
Not all microfiber towels are the same.
Pile, Denier, PSI, all matter.
I have never scratched the clear coat or paint with microfiber towels, and I am always experimenting with new and different microfiber towels on my own car, as well as the work trucks I take care of.

While it may be possible by definition for this to occur, if a professional detailer cannot manage to wipe a car down without scratching it all over, they need to find a new line of work.
If nothing else, a professional detailer will use the sun or some type of lighting to check his work as he goes.
This is on the detailer.
 
You should ask detailer what he used to wash car.looks like marring from washing and probably just sprayed wax your car.nobody will do a awesome job but you.
 
I am gussing, detailer didnt buff it enough and maybe used cheap filler.

and when other shop installed clear bra, they removed everything above clear coat (which needed to be done in order to install clear bra/ vinyl wrap or even plastic dip) and scratches started to more noticeable.

just my guess.
 
He didn't "paint correct" he just did an exterior detail. Who did you take it to?

I would be happy to fix it but my prices are most likely beyond what you want to invest in it.

Darvetis said:
Thanks for all the feedback!

First, I believe that the detailer did not remove all the defects during paint correction. Secondly, I believe the ppf company added a few more scratches when applying the film.

However, the person who is most responsible for this is myself. I didn't spend enough time looking for the right person to detail my car. Simply didn't have time to do the job myself. I will wait until the wax on car is no longer effective, and then take care of the problems.

Luckily, I have my GG DA buffer, a wide assortment of microfiber towels, and a nice selection of polishes, waxes, sealants. I'm highly confident I can fix this.


It's true, if you want something done right, do it yourself. And you get what you pay for. Lesson learned.
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Hey, I am in Portland hit me up I'll help you free of charge curtosey of Mazda3revolution member. Pm me on mazda3 revolution. I've got pads polishes and a DA.
 
Darvetis said:
However, when the detailer told me that all microfiber (even brand new) will put scratches in paint, I realized they didn't know what they were talking about.
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Your detailer IS right, at a microscopic level, every time you touch your paint with a microfiber, regardless of brand, you ARE marring the finish whether visible to the human eye or not.

It's our job to use quality tools, proper technique, and adequate lubrication when touching paint to minimize the chances of inducing "VISIBLE" marring.......because it's happening whether we see it or not, it's called "FRICTION".
 
tdekany said:
That is not exactly true, I bet I can do a better job than the OP. :buffing::buffing::props::buffing::buffing:
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Well maybe you can, I probably haven't detailed as many cars as you. But I'll have a lot more fun, save a bunch of $, and savor that wonderful feeling of self satisfaction/ pride by doing it myself. Thanks, but I don't need your help.

:laughing:
 
Darvetis said:
Well maybe you can, we'll never know. But I'll have a lot more fun doing it myself, instead of watching you do it for me.

:laughing:
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AH! I'm confused! Why did you take it to a detailer to begin with if you have all the necessary tools and would rather do it yourself?
 
AnthonyGXP said:
AH! I'm confused! Why did you take it to a detailer to begin with if you have all the necessary tools and would rather do it yourself?
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As mentioned in a previous post, I simply don't have time at moment to do it myself...
 
OP, when you said in an earlier post that this was partially your fault, only in a very remote sense is this true. You are being way too hard on yourself. You took your car to someone who provided a service, and advertised as a professional. If he did a bad job it's his fault, not yours. This is the nature of purchasing services. You can't know how it will turn out until it's actually done. We all take the same chance every time we go to a new restaurant, new barber, etc. if there aren't obvious warning signs, horrible Yelp reviews, etc, it's always a gamble.

Telling you it's your fault because you didn't go to Detailer X, (or go to that poster himself), serves no purpose.
 
Ouch. My sympathies go out to you, OP. That's not something one likes to see on a brand-spanking-new car. :(
 
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