Chase is annoying

S

Surfer

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Ahhhh, can't stand that secure check they do every single time you pay the card online. Input all your info, then every single time it says "machine identification not recognized, your logging on from a new computer please get an activation code" then you have to get the activation code through email, go back, re-input and pay the bill online.

Annoys the friggen heck out of me, I only use this computer mainly and pay all bills online with it as well. Chase said they do that for everyone for security....hmmmm if so important why are they the only one doing that out of all the other card companies, AMEX/Disco/Master/Visa etc none do that. When asked "why does it say machine not recognized when I'm on the same computer?" they said its supposed to do that, wtf lol.
 
Surfer said:
Ahhhh, can't stand that secure check they do every single time you pay the card online. Input all your info, then every single time it says "machine identification not recognized, your logging on from a new computer please get an activation code" then you have to get the activation code through email, go back, re-input and pay the bill online.

Annoys the friggen heck out of me, I only use this computer mainly and pay all bills online with it as well. Chase said they do that for everyone for security....hmmmm if so important why are they the only one doing that out of all the other card companies, AMEX/Disco/Master/Visa etc none do that. When asked "why does it say machine not recognized when I'm on the same computer?" they said its supposed to do that, wtf lol.
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tell you what ill do for ya.:p give your credit card number and your social and ill look into this for you.
 
My 4 year old son's name is Chase and I read the title and thought... Damn they know about him all the way down in Fla! At least that what his big sister would say!
 
Surfer said:
Ahhhh, can't stand that secure check they do every single time you pay the card online. Input all your info, then every single time it says "machine identification not recognized, your logging on from a new computer please get an activation code" then you have to get the activation code through email, go back, re-input and pay the bill online.

Annoys the friggen heck out of me, I only use this computer mainly and pay all bills online with it as well. Chase said they do that for everyone for security....hmmmm if so important why are they the only one doing that out of all the other card companies, AMEX/Disco/Master/Visa etc none do that. When asked "why does it say machine not recognized when I'm on the same computer?" they said its supposed to do that, wtf lol.
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I have had this situation with my credit card but it only happened when I was logging in using an unfamiliar computer.

I would call and ask for some explanation from someone at the credit card company. This certainly sounds like an anomoly.
 
cwcad said:
I have had this situation with my credit card but it only happened when I was logging in using an unfamiliar computer.

I would call and ask for some explanation from someone at the credit card company. This certainly sounds like an anomoly.
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I did, I use my laptop 99% of the time for business/personal, and all my bills I pay online with it as well. Mother frick is that annoying, not the end of the world lol, but irks the hell out of me.

If it really was that important why are they the only ones doing that? All my other cards are fine, I have different business accounts with a hell of a lot more money going through then that credit card, and none do that.
 
never had a problem with my GMCard in all these years online. I hate all those addtl mumbo jumbo items most require, I have 100% fraud protection and free to roam and shop as I please.
 
trhland said:
tell you what ill do for ya.:p give your credit card number and your social and ill look into this for you.
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That was great Tommy!! I LOL!
Sorry Surffer! I know you are upset! Hang in there or just drop them if it bothers you that much.;)
 
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