critique my website

James1

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after two weeks work i came up with this website

remember im from ireland, what you guys call detailing is called valeting over the water :props:

i wanted to keep it simple

MX Valeting
 
Nice. The Miata on the home page should have it's wheels turned to the right. I like your logo.
 
Website is simple and easy to understand... Looks nice!

One piece of advice that I would point out and I know many others will agree (because it is preached all the time) is that you should consider charging a standard hourly rate for the work you do. This ensures that you are getting paid for your time spent on the car, and you will not get stuck working on an absolute mess of a car for the advertised low price.

You list your services with a time Time Estimate under each one and the hourly rate is all over the place.

Silver: 40/ hour
Gold: 26.67/hour
Diamond: 15/hour
Interior: 20/hour

You then list extra charges for things like excessive pet hair and extra dirty vehicles. Let me go ahead and warn you that you will have several customers who do not believe that their car is "extra dirty" or has "excessive pet hair" and will not agree to pay your surcharge. For these reasons (and many more) it is always much simpler to quote the customer based on how many hours you feel it will take you to complete the job and then charge a standard hourly rate for the estimated time. This way, everyone pays the same price for the same amount of work, and you get paid equally for your time spent working on every vehicle.

The way I advertise this on my site is by stating that a service "Starts at $xx" for xx hours of work. Feel free to check out my site if I am not making sense :)

Just some food for thought!

-Zach
 
nice website. but arent you afraid you'll get stuck with just the simple washes (silver package)?
And as zmcgoverm said, the hour rates are very different, but people will see 1 hour = €40. they won't think about your costs of products, but see it as a fee for 1 hour, and that's quit a bit.
also, isn't 1 hour to do it thouroughly a bit narrow?
but website design is really great, I love a simple looking website, where you don't need 10 minutes to find what you are looking for.
 
I like also. One recommendation I have on the Machine Polish tab. The 50/50 picture is from a poor perspective, it's more like 70/30 and I hate seeing a roll of tape on the hood even if it's on the unfinished side. If you feel compelled that the tape adds value put a MF underneath it. It's a minor point I know but to me it's the small details that distinguish the top professionals.
 
Website is simple and easy to understand... Looks nice!

One piece of advice that I would point out and I know many others will agree (because it is preached all the time) is that you should consider charging a standard hourly rate for the work you do. This ensures that you are getting paid for your time spent on the car, and you will not get stuck working on an absolute mess of a car for the advertised low price.

You list your services with a time Time Estimate under each one and the hourly rate is all over the place.

Silver: 40/ hour
Gold: 26.67/hour
Diamond: 15/hour
Interior: 20/hour

You then list extra charges for things like excessive pet hair and extra dirty vehicles. Let me go ahead and warn you that you will have several customers who do not believe that their car is "extra dirty" or has "excessive pet hair" and will not agree to pay your surcharge. For these reasons (and many more) it is always much simpler to quote the customer based on how many hours you feel it will take you to complete the job and then charge a standard hourly rate for the estimated time. This way, everyone pays the same price for the same amount of work, and you get paid equally for your time spent working on every vehicle.

The way I advertise this on my site is by stating that a service "Starts at " for xx hours of work. Feel free to check out my site if I am not making sense :)

Just some food for thought!

-Zach

Being mobile i need to take into account travel expenses
Silver: 40/ hour
Gold: 26.67/hour
Diamond: 15/hour
Interior: 20/hour
I didnt see this (im a total newbi to business) but would it not be better to point it out to customers that the bigger the package you buy the better the value you are getting ?
You are totally correct but i have spent four hundred euros on advertising (business cards/flyers) now .. oops!

as for the extra charges have a look on the sidebar

o2SXw1m.jpg



nice website. but arent you afraid you'll get stuck with just the simple washes (silver package)?
And as zmcgoverm said, the hour rates are very different, but people will see 1 hour = €40. they won't think about your costs of products, but see it as a fee for 1 hour, and that's quit a bit.
also, isn't 1 hour to do it thouroughly a bit narrow?
but website design is really great, I love a simple looking website, where you don't need 10 minutes to find what you are looking for.

if they say fourty euro for an hour is a bit much i will try us sell to the gold package explaining it is three time the work for half the price ?

One hour to
  • VACUUM
  • DUST OFF DASH
  • CLEAN WHEELS & TIRES
  • WASH & TOWEL DRY
  • POLISH WINDOWS OUTSIDE
  • AIR FRESHNER
i could get that all that done in an hour, remembering the times are estimates and depends on vehicle size also

I like also. One recommendation I have on the Machine Polish tab. The 50/50 picture is from a poor perspective, it's more like 70/30 and I hate seeing a roll of tape on the hood even if it's on the unfinished side. If you feel compelled that the tape adds value put a MF underneath it. It's a minor point I know but to me it's the small details that distinguish the top professionals.

I 100,000% agree .. reason for the tape and crap picture is i couldnt find the DSLR at the time and the only way to focus the dam thing was on some thing other than the paint as the autofocus would not lock on to just the paint. that one shot took about 10 - 15 minutes to get

_____________________________________________________________________________________________________________________________________
_____________________________________________________________________________________________________________________________________


Thanks everyone for all the help and kind comments :props: i appreciate them all. I would like to go back to what and who inspired the website, credit to Tyler Moore
 
I would also say your homepage needs more info about you and your services. This would be sure one paragragh sales pitch...such as offering full automotive valeting services for <insert your region>, etc.

The facebook icons can be just simple in a single row. They just take of screen space.

I also would suggest putting the services boxes across the page rather than 2 rows of 2. The facebook, gmail, etc. are oversize anyway. I think reading across allows easier comparisons. I would put the uplifts in larger fonts since they just are stuck on the lower right corner now.
 
IMO it think you need more before and after pictures.

I should have take better pictures (full before and after picture)
7F35AA2A-E2AF-47F1-A76C-DFB195635B28-2790-0000029C1564D77C_zps053ccff3.jpg

I love this picture btw
E2E4348B-7F49-43DF-9CCB-CA2995C7D16C-6624-000006A9532A6548_zpsa095081b.jpg


61EDFF5A-9F5A-4D63-8F8F-A388888177FB-6624-000006AD38FE93BD_zpsd9cb79c7.jpg


E95B693C-227B-4EE6-9EDF-1DBB3054E103-6624-000006A7D0C5D8FE_zps7cc51c53.jpg


This applies to me not you:
Also I was also Suggested not to advertise cheap rides like the Rx7 ke the green Mirage because I will just attract a bunch of kids. With little to no money.

Now I am just looking for someone to let me Polish their Ferrari haha

I really like the part on your website that says that you are insured. It shows professionalism.

Overall nice job!
 
Being a consumer more than a retailer and a former web designer, I can offer you my perspective on the design of your site.

When I look at your homepage, your banner and menu bar take up almost 1/3 of my screen. The logo, while nice, really does nothing to advertise your business or get the browser to his or her destination. I would reduce the size of your logo and perhaps to something less than 15% of your page height. See this site for example in terms of incorporating your logo and menu bar into a smaller, simpler division.

The "Fully mobile, registered, insured" + Miata picture is fine to be an incorporated image, but I would include a brief philosophy of your business or perhaps some customer quotes. If you have the resources, rotate the picture to different cars. Perhaps have a flashier car there to begin with.

With the homepage and subsequent subpages, I think you lose a lot of real estate with those oversized links to Facebook, Twitter and GMail. I would make those much smaller.

For your services page, I would have a brief amount of text explaining your philosophy and perhaps flexibility in your business practices.

When I look at your options, beginning with the "silver" package, I see a lot of red x's. I begin to think -- wow, look at all the stuff you don't do. (Maybe that's your point -- to get people to buy the more expensive packages.) I would think that your bread and butter customers are going to be the Silver Package customers, and they might be compelled to think that you don't offer a lot of services and shop elsewhere. Many of the websites I have visited for detailing start with a basic package and tell you what it is and what you offer. Then when moving up to the "Gold" package, they say "Includes Silver package + this and that and the other things, etc." If you like the vertical arrangement of the packages (and I think it's nice), then put the Diamond package up next to it. You may be able to do this if you eliminate the excessively large links on the right side to Facebook, Twitter, etc.

I would say the same about your "other services" tab.

Do you charge by the hour as well? In my business, not all procedures are the same. One job may take 1 hour, whereas the same "procedure" may take 3 hours for another person -- same price though (I don't get to charge by the hour).

On your polishing page, the before-after shots are nice. Do you have any others? I would also add in some text here about what you do and how you do it. Do you want to talk about the products you use? What's a one stage polish v. two stage polish? What do you mean my car's paint needs to be cut? Maybe a little offerings here about your polishing capacity.

I like your "about" page. Maybe a picture of you and/or your team?

Your "contact" page is nice, but at least on Chrome, your fonts seem a little large.

I like the "blog" page -- it makes me feel as a customer you know what you're doing.

I would also consider having testimonials somewhere in there. Maybe I missed these.
 
Thanks every one !!!

IMO it think you need more before and after pictures.

I should have take better pictures (full before and after picture)
7F35AA2A-E2AF-47F1-A76C-DFB195635B28-2790-0000029C1564D77C_zps053ccff3.jpg

I love this picture btw
E2E4348B-7F49-43DF-9CCB-CA2995C7D16C-6624-000006A9532A6548_zpsa095081b.jpg


61EDFF5A-9F5A-4D63-8F8F-A388888177FB-6624-000006AD38FE93BD_zpsd9cb79c7.jpg


E95B693C-227B-4EE6-9EDF-1DBB3054E103-6624-000006A7D0C5D8FE_zps7cc51c53.jpg


This applies to me not you:
Also I was also Suggested not to advertise cheap rides like the Rx7 ke the green Mirage because I will just attract a bunch of kids. With little to no money.

Now I am just looking for someone to let me Polish their Ferrari haha

I really like the part on your website that says that you are insured. It shows professionalism.

Overall nice job!

more before and after pictures. too true but i am just after opening my doors

the way i see, the mx5 on my website is the same as a ferrari here where i live, and a ferrari is something you see on TV
Yea showing you have valeted a ferrari is nice but that 1% of the market in IRL
I dont think i would touch one at the stage im at

I would also say your homepage needs more info about you and your services. This would be sure one paragragh sales pitch...such as offering full automotive valeting services for <insert your region>, etc.

The facebook icons can be just simple in a single row. They just take of screen space.

I also would suggest putting the services boxes across the page rather than 2 rows of 2. The facebook, gmail, etc. are oversize anyway. I think reading across allows easier comparisons. I would put the uplifts in larger fonts since they just are stuck on the lower right corner now.

homepage needs more info. GREAT! idea, im going to go with kevincwelch's idea
I would include a brief philosophy of your business or perhaps some customer quotes.

The facebook icons are there because i didnt know what els to put in the home page widgets ?

The services boxes are responsive and four wont fit across, but kevincwelch's comment got me thinking =] and i agree it would be neater

I would put the uplifts in larger fonts since they just are stuck on the lower right corner now.
What do mean by 'uplifts' ?

Being a consumer more than a retailer and a former web designer, I can offer you my perspective on the design of your site.

When I look at your homepage, your banner and menu bar take up almost 1/3 of my screen. The logo, while nice, really does nothing to advertise your business or get the browser to his or her destination. I would reduce the size of your logo and perhaps to something less than 15% of your page height. See this site for example in terms of incorporating your logo and menu bar into a smaller, simpler division.

The "Fully mobile, registered, insured" + Miata picture is fine to be an incorporated image, but I would include a brief philosophy of your business or perhaps some customer quotes. If you have the resources, rotate the picture to different cars. Perhaps have a flashier car there to begin with.

With the homepage and subsequent subpages, I think you lose a lot of real estate with those oversized links to Facebook, Twitter and GMail. I would make those much smaller.

For your services page, I would have a brief amount of text explaining your philosophy and perhaps flexibility in your business practices.

When I look at your options, beginning with the "silver" package, I see a lot of red x's. I begin to think -- wow, look at all the stuff you don't do. (Maybe that's your point -- to get people to buy the more expensive packages.) I would think that your bread and butter customers are going to be the Silver Package customers, and they might be compelled to think that you don't offer a lot of services and shop elsewhere. Many of the websites I have visited for detailing start with a basic package and tell you what it is and what you offer. Then when moving up to the "Gold" package, they say "Includes Silver package + this and that and the other things, etc." If you like the vertical arrangement of the packages (and I think it's nice), then put the Diamond package up next to it. You may be able to do this if you eliminate the excessively large links on the right side to Facebook, Twitter, etc.

I would say the same about your "other services" tab.

Do you charge by the hour as well? In my business, not all procedures are the same. One job may take 1 hour, whereas the same "procedure" may take 3 hours for another person -- same price though (I don't get to charge by the hour).

On your polishing page, the before-after shots are nice. Do you have any others? I would also add in some text here about what you do and how you do it. Do you want to talk about the products you use? What's a one stage polish v. two stage polish? What do you mean my car's paint needs to be cut? Maybe a little offerings here about your polishing capacity.

I like your "about" page. Maybe a picture of you and/or your team?

Your "contact" page is nice, but at least on Chrome, your fonts seem a little large.

I like the "blog" page -- it makes me feel as a customer you know what you're doing.

I would also consider having testimonials somewhere in there. Maybe I missed these.


The logo. I must look into incorporating it to the menu bar
its big cause i didnt know what els to do, with the theme i am using if its smaller it gets pushed to the right which is not nice

the social media icons. really too big ? .. compaired to the contact icon ?

i will be putting 'a brief amount of text explaining your philosophy and perhaps flexibility in your business practices.' on my front page

charging by the hour. i didnt give this much thought, charging extra for bigger/dirtier cars/vans

polishing page. i am machining an a4 monday and will get some nice 50/50s fingers crossed =]. i am going to rewrite it after this solid advice

Talking about
*products used
*how i do thing
*what is in it for the customer
*prices

About page. i am mobile and have just got my van signwritten and have that exact idea you have .. weather is putting it off i want a sunny day if possible (god you listening!!)

testimonials GREAT!! idea again, i will be getting one from my girlfriends father as i will be doing his for free i will make another page for this maybe ?

__________________________________________________ __________________________________________________ _________________________________
__________________________________________________ __________________________________________________ _________________________________

Thanks to all i love finessing my website so its sleek easy to read/understand and more importantly professional looking
 
Re: Thanks every one !!!

What do mean by 'uplifts' ?

These details

Extra Charges Apply For:
**Excessive Pet Hair - €15
Extra Dirty Vehicle - €10
Jeeps & Vans - €20


Discounts Apply For:
None Engine Bay Clean - €10


* Only On Certain Vehicles.

Prices Are Starting From.
 
I like that it is simple. You can find the info you are looking for simply. Your menu looks like clay is a separate, you do not clay a car as part of your best package. Machine polishing is listed as a separate service but also listed in some of your packages, do you polish by hand if they do not pay for machine polishing?
 
Well i have decied to get a pro to optimize my website and i am going to read everything on here again and make a list of what id like to be done

THANKS EVERYONE !! i really do appreciate all the greate the help and advice
 
Totally! im looking forward to it, i must read all this again though and make a list of what i want changed and number one is the silly looking header image
 
Totally! im looking forward to it, i must read all this again though and make a list of what i want changed and number one is the silly looking header image

The picture of you in the newspaper showing your supplies/machines...make that more prominent
 
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