customer service email not working

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kianyewtan

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Hi guys i received an email asking to confirm my order, however i can't reply to the mail as it returns the following error. how do i confirm my order then?

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

[email protected]
(ultimately generated from [email protected])
host mx1.mindspring.com [207.69.189.217]
SMTP error from remote mail server after RCPT TO:<[email protected]>:
550 [email protected] to extended inactivity new mail is not currently being accepted for this mailbox.
 
order number is
Online Order #: 1052013 Internal Order #: 1449578

i have been told that they can only ship to my billing address and not shipping address.
 
I tried sending an email tonight and received the following error:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

[email protected]
(ultimately generated from [email protected])
host mx2.mindspring.com [207.69.189.218]
SMTP error from remote mail server after RCPT TO:<[email protected]>:
550 [email protected] to extended inactivity new mail is not currently being accepted for this mailbox.
Reporting-MTA: dns; host5.autogeekonline.net

Action: failed
Final-Recipient: rfc822;[email protected]
Status: 5.0.0
Remote-MTA: dns; mx2.mindspring.com
Diagnostic-Code: smtp; 550 [email protected] to extended inactivity new mail is not currently being accepted for this mailbox.

From:
Subject: Question about Order 1050987
Date: April 5, 2016 at 8:48:41 PM CDT
To: [email protected]


One of the items in my order came with a broken sprayer. Can this be replaced?

Item Code: MEN-PR-22
22 oz. Menzerna Jescar Paint Refresh Professional Grade Detail Spray
 
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