Customers Who Help?

cyclops

cyclops

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Was helping a friend detail his car last week when his wife walked by, pointed to the fogged over headlights and said toothpaste will take care of that.
We used 105/205 and improved probably 80%, very happy with the results.
His wife then returned from the store and with a hint of told you so said, I see the toothpaste worked.
Just made me wonder what the professionals out there must hear from clients, or worse yet when clients actually try to help.
 
If wife believes she's right... leave it that way... "You were so right dear... It worked like a a charm."
Successfully married for 20 years. :-)

Now, toothpaste has micro-abrasives, much like polish. How those hold up under heat and multiple passes, not being a chemist, probably not the same as 105/205.
The idea is to NOT remove enamel from teeth... just get them clean.
 
How about the neighbors that INSIST and seem to find great humor in saying "YOU MISSED A SPOT!" EVERY TIME you wash/wax you or anyone else' car?

I'm starting to find it very annoying ... this morning I was tempted to walk over to her porch (with the hose in hand) and saying "THAT spot, right there?" and blasting her with water ...the water coming out of the ground is very cold this time of year.
 
Customers helping equals bad idea.
Similar to hiring a mechanic, and insisting on helping while having no mechanical experience nor mechanical knowledge at all.
Never encountered a situation in detailing where someone helped and it did not cause more harm than good.
 
I was detailing a jag convertible and the gentlemen who owns it started spraying silicone in every door hinge and latch creating overspray everywhere.I said to myself it's time to leave and I did with pay in hand.also can't deal with people who pull up a chair to chat and watch every move you make.I would rather not do the car to be micromanaged.
 
well, you said it was a friend... I had a friend help with a detail event once (on his car...). It was two fold, I was trying out a new space and two, unknown to him, I was sizing him up as a potential person to give me a hand on days where the job was bigger than the hours in a day (he's a huge car enthusiast). He did alright and with a bit of training I think it would have worked out. But, I work better on exteriors alone. Interior Gal (wife), that's her domain... She knows the extractor, tornador, etc, like a shopping trip to White House/Black Market, New York and Co. or Express... LOL! :-)

On another note, my insurance dictates customers must leave the property. I have to limit the liability... So yes, they must go...
 
My favorite: "you know it's going to rain now" or "I'm just going to get my car and bring it right on over"
 
paul_g said:
If wife believes she's right... leave it that way... "You were so right dear... It worked like a a charm."
Successfully married for 20 years. :-)

Now, toothpaste has micro-abrasives, much like polish. How those hold up under heat and multiple passes, not being a chemist, probably not the same as 105/205.
The idea is to NOT remove enamel from teeth... just get them clean.
Click to expand...

But 105/205 tastes terrible.
 
Two things.. toothpaste is very abrasive.. probably more so than M105. (Makes you almost think twice about brushing your teeth with it.) I used to use it to clean scratches on dvds, but ruined a few before I thought about pulling out the PC7424. It's kinda funny polishing a 4.25" disc with a 5.5" pad, but it can be done. But it might work well instead of wet sanding on bad headlights if followed up with a polish. I'd say give the wife some credit. Her idea is still a helluva lot better than bug spray that melts the plastic.

Secondly.. silicon anywhere near a car's finish is a really bad idea. That stuff is impossible to wipe off.
 
I'm very arogant about my detailing and when people say things like "you missed a spot" I say " I don't miss spots. That's why I'm so busy"
 
*Not a pro* but I hate the "it's going to rain, why are you washing your car?"
I always respond with "I'm just guaranteeing that it will rain later"
 
brettS4 said:
Secondly.. silicon anywhere near a
car's finish is a really bad idea.

That stuff is impossible to wipe off.
Click to expand...
Is it the naturally occurring element Silicon;
or is it the synthetic substance silicone (also
known as: polymerized siloxanes/polysiloxanes)
that you are referencing?

•If it's silicone...
-then the below Mike Phillips article
is a: "Must Read". It really is!

http://www.autogeekonline.net/forum...68-role-silicone-plays-car-care-products.html

From the above thread:
Mike.Phillips@Autogeek said:
The fear and confusion surrounding this single ingredient, silicone, is an ongoing problem.

This product hype and misinformation spread from person to person, generation to generation, and now-a-days on the Internet, exaggerates the myth that silicones in car care products are harmful. The fact is that the largest and most respected names in the paint and body shop industry, which include 3M and Meguiar's, use silicones in their car care products to make them better.

The facts are indisputable. Silicone is part of the protective system in paint and helps the paint look better and last longer. Silicone cannot harm paint, let alone anything else it is formulated into, or sitting on top of, especially in the form of a coating of wax. Without properly blended silicones, waxes would be difficult to apply and would not have the high gloss and radiance we enjoy.
Click to expand...
Janainag said:
Fantastic info on silicone and the myths
surrounding it. This post is a myth buster
and very useful for some one starting to
get into detailing.
Click to expand...
_________________________________________________


Bob
 
Don M said:
How about the neighbors that INSIST and seem to find great humor in saying "YOU MISSED A SPOT!" EVERY TIME you wash/wax you or anyone else' car?

I'm starting to find it very annoying ... this morning I was tempted to walk over to her porch (with the hose in hand) and saying "THAT spot, right there?" and blasting her with water ...the water coming out of the ground is very cold this time of year.
Click to expand...

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