Disappointing experiance with LC CCS pads purchased from autogeek

[The Pad Man]

I'm sure AG will replace them for you, they have great customer service and back up whatever they sell.

On another note, LC pads will fail like this, but I've yet to have a Megs foam pad fail in this way.

Thats very interesting

 

[Frenchie]

While I prefer the finish that my LC pads provide me I do somewhat agree with the yellow pad issues. I have never had a pad separate on me like that, but have wasted several LC yellow pads that were clean, new, and otherwise no issues whatsoever. I never use the yellow pad with UC or 105 anymore as for some reason there seems to be nothing I can do to stop the foam from melting down in the center. However I can achieve the results I need most of the time with an orange pad and my compound of choice. Regarding the Meguiars pads, I have used the Soft Buff pads for quite some time. Not too long ago I caught myself in a situation where I left most of my cutting pads at home and only had one soft buff burgandy pad with me. It was not a new pad, actually it was one that I had used several times already. I buffed out an entire sedan with that single pad, cleaning it often and the pad has not been retired yet. I just wish the soft buff pads came in a smaller size like the LC.

 

[RZJZA80]

^ agreed, if only the megs pads were available in the same 5.5" size, that would be IDEAL. If they are, damn, someone tell me where and I'll order right now.

Until then, I'll use H20 pads, even though they fail quickly, no matter how well you clean them. And forget washing them, they will never cut the same again. Megs pads you can wash repeatedly with no adverse affects.

 

[Dugdug]

I just got an E-mail from Eric at LC. He is replacing them. That's awesome. The issue with mine was that from the first time I used it, it instantly separated. I didn't get a chance to even put any pressure on it. I was using M 105 on speed 4 and it instantly separated. The other pad started to separate but I got a lot of use out of it. That one could very well be from user error. But the second pad def not. Thank you Eric from LC

 

[imranhakro]

More often than not, pad failure is due to user error. This could include improper cleaning or too much pressure being applied to the machine. Pads should be cleaned after each panel ("on the fly" works best) and you should not be applying excessive pressure to the polisher. Lighten up on the pressure and let the pad/polish/tool do the work.

We sell thousands of Lake Country pads and very rarely do we receive any complaints that pertain to pad failure as a result of a manufacturing defect. But like anything else that's mass produced, a couple might slip through the cracks. Lake Country, along with Autogeek, stands behind every pad we carry and if a pad does fail due to a manufacturing defect, we'll gladly replace it if possible or in your case, refund the original purchase price.

It's very easy to determine whether or not a paid failure is caused by a manufacturing defect or because of user error. Feel free to post a couple pictures of the pad.

:dblthumb2:

I'll appreciate that, and will PM you as how to go about it.

and yes, i will surely upload pics soon...

I've been in this business a long time and if you do the same thing while buffing using any pad you're going to get the same results.

See my comment below as to why...




I've seen threads about the "adhesives" used like this for all pads from all companies for decades now and I can assure you that pad manufactures are using the best adhesive technology available.

The problem isn't the adhesive technology, the problem is people pushing technology to it's limit and then something has to give...

I agree with Troy, you need to purchase more pads to properly buff out whatever it is you're buffing out.

If you're using yellow foam CUTTING pads and one of the MOST AGGRESSIVE compounds on the market for use with a DA Polisher that indicates to me you're working on something that is either highly neglected or hacked-up by someone else or both.

If that's the case then you're likely pushing these pads, plus the tool plus the compound to it's limit and something gave...

Again, if you repeat your process with any other company's pad chances are very high you're going to see the same result.

Lake Country has a reputation of making the machine buffing pads on the market since 1977.


rops:

Dear Mike, you are The Detailing Guru, and i've learnt alot from your posts and videos. And i am your fan for the trainnings that you provide and make suggessions, which are unbiased to the organization and truely shows your passion for detailing. May this incident has also added something to my learning curve and expereince. Will surely use 3 or more pads next time i do cutting process.

And yes, I was working on heavily swirled Mercedese Compressor which was very much neglected. First i did test spot with Orange pad and UC, but wasnt much satisfied. i wanted 100% results so moved to yellow pad and it worked (also considering the fact that Merc has kind of a hard paint)

Before that i had washed, Clayed with Meguirs professional Mild Clay, and after cutting i used M205 with white polishing pad and applied WGDGPS as LSP.

 

[Mike PhillipsMike Phillips is verified member.]

Dear Mike, you are The Detailing Guru, and i've learnt alot from your posts and videos. And i am your fan for the trainnings that you provide and make suggestions, which are unbiased to the organization and truly shows your passion for detailing. May this incident has also added something to my learning curve and experience. Will surely use 3 or more pads next time i do cutting process.

Thank you for the kind words, it's very rewarding helping others here in the U.S. and all the way around the world in Pakistan!

And yes, I was working on heavily swirled Mercedes Compressor which was very much neglected.

I've buffed out a few of these, good looking, sporty MB. Make sure that whoever owns this cars understands how to take care of the paint now that you've corrected it so it doesn't just revert back to how it was before you started. Maybe put them on a Maintenance Program which is where the easy money is at...

First i did test spot with Orange pad and UC, but wasn't much satisfied.

Good to hear, always feel bad for the people that don't do a Test Spot and then buff out the entire car only to find out later that their process isn't working...

 

[imranhakro]

Fabulous Customer Care :cheers:

I am really feeling great for AG's remarkable customer care. They refund me the purchase price of the damaged pad :dblthumb2:

Its not about just $12, which no body cares for, but its about the positive gesture that AG shows.

I've never happened to see such a great customer care, and that too thousands of miles away
:applause:

 

[Danube]

Fabulous Customer Care :cheers:

I am really feeling great for AG's remarkable customer care. They refund me the purchase price of the damaged pad :dblthumb2:

Its not about just $12, which no body cares for, but its about the positive gesture that AG shows.

I've never happened to see such a great customer care, and that too thousands of miles away
:applause:

What about the manufacturer, Lake Country?

No one even bothered to address this issue here or provide any explanation?!


.

 

[RZJZA80]

I know for a fact Megs will backup and replace any failed pad, will LC?

 

[The Pad Man]

What about the manufacturer, Lake Country?

No one even bothered to address this issue here or provide any explanation?!


.

This has actually been addressed many times. The foam and adhesive we use have been thoroughly tested in terms of in house, and selected industries. Anything can fail at any time. There is a great deal of heat and a tearing action that a pad can be subjected to if abused. I will warranty any product we manufacture is there is a defect. I cannot warranty a product due to improper use. I have had a couple issues with the adhesive and it has been changed. If there is ever a problem with any product, I can always be emailed or called at my office.

 

[Bigbull2984]

Mine failed, and considering I have 20 or so pads from LC 1 out of 20 wasn't to bad. This pads do take some abuse. I e-mailed Eric at LC and he took care of the issue ASAP. Thanks again to Eric at LC.

 

[Dugdug]

Eric took care of me a few weeks ago with my issue. Great customer service at LC. I'll continue using their pads.

 

[dhralph]

I had the same experience when I tried to use a speed of over 5 on my PCXP. The pad built up too much heat and melted the adhesive. It was a new pad and I had just started. I think I was using too much pressure trying to stop the pad from rotating too fast. I may have also been using too little compound. I used spray contact cement to glue the pad back on, slowed to 5, and finished the job.