Done with Edge!

[Ivan Rajic]

Actually LC was mentioned by the original poster, only natural that they might be used as an example. As far as keeping your feelings out of the post, you shouldn't. You should be able to voice your opinion just like anyone else. I know you understand this as I've read your comments to Aaron a number of times in the past and it's apparent they haven't changed. For me personally, I've had 4 backing plate failures over the years and many more Velcro detachment problems. I'm lucky, I've never damaged a finish because of one of these failures. Many of the Velcro problems were related to Meguiars pads but I've also had problems with LC. The way I look at it is simple, stuff happens regardless of whose product is involved. Sometimes it's a matter of a product wearing out and sometimes there are errors on the manufacturers part. That said, often times it's user error and that's the hardest one for me to admit. All in all I'm still a big Edge fan.

Ok I lied... I didn't unsubscribe...

While I agree that every manufacturer might have a bad product or two, how can you possibly say backing plates coming apart is users error ? You screw the backing plate or edge adapter onto your rotary/PC, put the pad on, and turn the machine on... you're not throwing the machine across the garage or hammering your car with it...

As for personal opinions, people should NOT post them here, because it's the original poster's opinion that counts. I've been more than happy with LC pads and LC backing plates without 1 issue (not counting the bad pads from CMA, but ones from autogeek are perfect for years) and that's the only reason I told him congrats, meaning he'll like LC...

Everyone just edit your posts to "good luck" and let the original poster talk to aaron if he wants, or stay with his decision of LC/velcro system... it's that symple...

Now let's all :grouphug: and rob AG a little through their current sale :cheers:

 

[Mr Dream Machines]

Great reading with this thread

I am sure that edge's double sided system is brilliant and I will be installing that on my oldest makita 9227 when I get a new one but at the moment, single sided velcro is still great to use

The trouble I have with edge as stated in my first post is open cell.
I will now add to that - the crappiest glue that the velcro attaches to.
You can't machine wash edge pads more than twice as the velcro backing and glue come away from the pad.
Even cleaning a pad under a tap is a problem.
The edge green pad seems out of balance as it causes the machine to hop around and fight me.
I also have trouble with the pads losing their shape and going out of balance after a dozen uses.

With the open cell, more polish is used, dead single stage paint will be trapped in the pad and you can never get the colour back to new. A partially or completely closed cell pad is my preference and why I moved to LC. Don't know who makes sonus DAS but they are brilliant as well.

For some strange reason unknown to me, I can rectify paint defects with a softer LC pad that a stronger edge pad won't.

I'm sure that aaron and the gang at edge will improve their system and I will definately try any new pads they release.

 

[D]

Maybe Ill keep the Edge stuff and use it as my back up.

I didnt expect this thread to turn into 5 pages. That just goes to show you how many different opinions there are about the system, both good and bad.

So yes Im still pretty upset, and not happy with my Edge system. But theres one thing we can all agree on, both systems will fail, its just a matter of when. So I think using one or the other as a back up is a good idea. Itll also make everyone happy and my bank account smaller.

 

[ScottB]

the issue here remains personal preference, their is obviously pro's and con's in every pad and designer.

 

[BlackCoupe]

Great reading with this thread

I am sure that edge's double sided system is brilliant and I will be installing that on my oldest makita 9227 when I get a new one but at the moment, single sided velcro is still great to use

The trouble I have with edge as stated in my first post is open cell.
I will now add to that - the crappiest glue that the velcro attaches to.
You can't machine wash edge pads more than twice as the velcro backing and glue come away from the pad.
Even cleaning a pad under a tap is a problem.
The edge green pad seems out of balance as it causes the machine to hop around and fight me.
I also have trouble with the pads losing their shape and going out of balance after a dozen uses.

With the open cell, more polish is used, dead single stage paint will be trapped in the pad and you can never get the colour back to new. A partially or completely closed cell pad is my preference and why I moved to LC. Don't know who makes sonus DAS but they are brilliant as well.

For some strange reason unknown to me, I can rectify paint defects with a softer LC pad that a stronger edge pad won't.

I'm sure that aaron and the gang at edge will improve their system and I will definately try any new pads they release.

I will now add to that - the crappiest glue that the velcro attaches to.

What velcro are you referring to?

 

[Surfer]

I will now add to that - the crappiest glue that the velcro attaches to.

What velcro are you referring to?

Yeh I didn't get that either, theres no velcro? And why would you machine wash any pad, the velcro is known to delaminate in the machine as well. Just sit the pads in a bucket of water mixed with some apc or other cleaner. I leave my Edge pads in a bucket filled with hotwater and cleaner overnight, come out perfect the next morning, just rinse them off with fresh water. Heck I do the same for microfibers, leave sit in a hot water combo with cleaner before putting in the washer, gets a ton of the crap and chemicals and product out of them.

 

[D]

The detailing gods are punishing me for making this thread.

After 1 years worth of use...

 

[wytstang]

The detailing gods are punishing me for making this thread.

After 1 years worth of use...

Maybe the pc is getting too hot?

 

[ryandamartini]

my pads are going strong...

and it does not suck up huge amounts of polish if used correctly in my experiences, maybe a few pea sized dots for one polishing area and it goes fine.. make sure to lubricate your pads. it also depends if you are using the pc how much pressure you put into them.. the PC stops spinning effectively after around 10lbs of pressure.

 

[GearHead_1]

While I agree that every manufacturer might have a bad product or two, how can you possibly say backing plates coming apart is users error ?

Easy, the very way that you peel a pad on and off can destroy not only the loop of the velcro but the hook on the pad. Maybe it's only me but being in a hurry I've torn backing plates.

As for personal opinions, people should NOT post them here, because it's the original poster's opinion that counts.

I can only assume you are joking. That's what forums are made of, differing opinions.

Everyone just edit your posts to "good luck" and let the original poster talk to aaron... it's that symple...

Your right about one thing. It is that simple. If that's all the poster needs let him PM Aaron and save the forum from all the silly comments in this thread.

 

[D]

This thread doesnt need to continue. Mods please close.

 

[Ivan Rajic]

Easy, the very way that you peel a pad on and off can destroy not only the loop of the velcro but the hook on the pad. Maybe it's only me but being in a hurry I've torn backing plates.

I can only assume you are joking. That's what forums are made of, differing opinions.


Your right about one thing. It is that simple. If that's all the poster needs let him PM Aaron and save the forum from all the silly comments in this thread.

1) I don't see how you can destroy the velcro on the backing pad by peeling off the pad a certain way... I can see how it would destroy the backing on the pad though... what would be the proper way to remove the pad anyway?? I have yet to encounter one issue with velcro or backing, except like mentioned the few bad CMA pads.

2) I meant "here" as in this thread. If he said he's done with edge, and I say I've had good experience with LC, and tell him to try it out, that's one thing.... BUT, the OP has tried both systems, one failed continuously, and has decided he's done with it... this is where I think everyone should keep their opinions out... and by opinions, I'm talking more about the encouragement of one product or the other. I'm saying it's ok if you say that all your edge adapters or LC backing plates have been great for years, but don't try to tell the OP he should change his mind based on your experience...

3) Why would he PM Aaron... he obviously has had enough dealing with the system and wanted a change... maybe we're really on the wrong page here and just not understanding each other (not just you and I but different people with different opinions) but it comes down to the OP being "done" with edge... wish him luck, and move on to another thread... only Aaron should ask/tell him to call and try and change his mind...

 

[The Edge]

1)

3) Why would he PM Aaron... he obviously has had enough dealing with the system and wanted a change... maybe we're really on the wrong page here and just not understanding each other (not just you and I but different people with different opinions) but it comes down to the OP being "done" with edge... wish him luck, and move on to another thread... only Aaron should ask/tell him to call and try and change his mind...

Wow, we are very sorry to hear that, maybe you should call us and discuss what is happening and we could help? The adapters are guaranteed for life so we will just replace them no questions asked.

I thought I did that on the first page of this thread, and so did Jason at Autogeek where the pads were purchased. All I am saying is sometimes people post out of frustration instead of contacting either Edge or Autogeek for some direct resolution and this is the result. I can promise that if the OP calls either of us we will handle the situation quickly, and professionally, and to the best of our ability in order to satsify the customer. If the chooses not to continue with the system, well at least I can feel confident that we stood behind the product and tried to find a solution for the customer.

 

[FMINUS]

I think either you detail ALOT or you're not using the pads correctly since you've had BOTH the systems break down on you?

 

[D]

Ive been working on cars every day for the past couple weeks. And I mean Monday- Sunday. Like I said, Ive had 2 adapters fail on me, removing pads correctly. And the plastic on the orange/ green pad is worn so it isnt secured tightly onto the adapter anymore, it wiggles. The backing plate is a year old along with that red Meguairs pad. Im not surprised or upset that the glue on the pad went. Im surprised that the backing plate went. But I am upset about the Edge pad and adapter because both havent been used that much.

And no, Im not putting too much pressure on the PC.

Aaron is right. I made this thread out of frustration because I was in the middle of a detail when everything went wrong. It was late and I was tired. Dont get me wrong, Im still upset about it, but it could have been handled better on my part, so I have to apologize for that.

I dont see a need for anyone to continue to post in this thread.

 

[Ivan Rajic]

I thought I did that on the first page of this thread, and so did Jason at Autogeek where the pads were purchased. All I am saying is sometimes people post out of frustration instead of contacting either Edge or Autogeek for some direct resolution and this is the result. I can promise that if the OP calls either of us we will handle the situation quickly, and professionally, and to the best of our ability in order to satsify the customer. If the chooses not to continue with the system, well at least I can feel confident that we stood behind the product and tried to find a solution for the customer.

You did do that... I was simply stating what should have been done, when I said you should PM him... I've heard nothing but GREAT things about your customer service Aaron, and I've heard of people receiving numerous adapters just to make sure they're never left without one, BUT you say above OP should contact EDGE or Ag for some "direct resolution"... unless you can magically make the adapters bullet-proof, there's no resolution, as there's always a chance of failure... I gues I'm being biased as well since I had a similar experience with LC pads from CMA... unlike AG LC pads, which have lasted me years without a single issue, the CMA ones came apart over and over again... so no matter how many pads they send me, I'll be unhappy with the product, since I have to go and ship the stuff back, and wait for new stuff to arrive

 

[ScottB]

closed Per The Original Posters Request !