Facebook users start "like"ing our pages

DaC · Feb 22, 2013

primo spaghetti said:
thanks DaC...ive already asked for help liking inthis post, and this is exactly whati needed to hear. i dont have a personal page so that explains why its not working for me...everytime i like a page as my business it shows up on my page....

For something as popular as FB (which im very new to BTW) it is very user unfriendly IMO. Ive not even received an email back from their help pages...

I share the same thoughts...... I've been using it for about a year and it still confuses me... and I've been playing with computers since 1992..... Specially what do and don't show on my time line... also I think FB has way too few configurable options... to tell you the truth, I don't like it very much.... but as it's the main stream social network these days, well.... we gotta be there to show our business.
I've tried for several months to keep blogger as my only page, but you don't get nearly the same traffic as facebook.

My Detailing Guys · Feb 22, 2013

DaC said:
Just a reminder for the guys that are linking on facebook.
Business page doesn't count as a Like in facebook, you must like the other person page from a personal facebook page.

Thanks for the info.! Set up a personal page will being to like everyone on the list davisautodetail made.

Also already liked everyone from my business page. Wish it counted would make things easier!:dblthumb2:

Please like back.

Thanks,
Greg

davisautodetail · Feb 22, 2013

Precision Pros said:
Thanks for the info.! Set up a personal page will being to like everyone on the list davisautodetail made.

Also already liked everyone from my business page. Wish it counted would make things easier!:dblthumb2:

Please like back.

Thanks,
Greg

Maybe that's the problem with likes. I think we're still upside down a bit, at least for me and my page. I've got 12 non-friend likes on my page, and I liked about 50 pages, so maybe everyone that started has unsubscribed from the thread or just isn't liking pages anymore?

Not trying to complain, but it would be nice if that big list had a majority of people participating, right?

My Detailing Guys · Feb 22, 2013

davisautodetail said:
Maybe that's the problem with likes. I think we're still upside down a bit, at least for me and my page. I've got 12 non-friend likes on my page, and I liked about 50 pages, so maybe everyone that started has unsubscribed from the thread or just isn't liking pages anymore?

Not trying to complain, but it would be nice if that big list had a majority of people participating, right?

I find it goes in cycles as people revisit the thread after a few weeks or so.

I'm now current. Thanks for taking the time to make a list KC.

DaC · Feb 22, 2013

Precision Pros said:
Thanks for the info.! Set up a personal page will being to like everyone on the list davisautodetail made.

Also already liked everyone from my business page. Wish it counted would make things easier!:dblthumb2:

Please like back.

Thanks,
Greg

Yes... it would be way easier and this way our personal page wouldn't be filled with all cars us geekers are pumping out.

Precision Pros said:
I find it goes in cycles as people revisit the thread after a few weeks or so.

I'm now current. Thanks for taking the time to make a list KC.

More like this... I've liked everyone on the list and received about 7 likes from there in 2 days.

jwellsii · Feb 22, 2013

I just wanted to say thank you to everyone that "Liked" us. :dblthumb2: If we missed anybody please let us know.:buffing:

jwellsii · Feb 22, 2013

davisautodetail said:
Maybe that's the problem with likes. I think we're still upside down a bit, at least for me and my page. I've got 12 non-friend likes on my page, and I liked about 50 pages, so maybe everyone that started has unsubscribed from the thread or just isn't liking pages anymore?

Not trying to complain, but it would be nice if that big list had a majority of people participating, right?

Yea it can be a little disappointing, I liked over 120 people here and have only received 26 that counted. Got a lot more but they didn't count because they were from peoples business page, but thats the breaks with the way FB works. What r u going to do

langman37 · Feb 22, 2013

I think I'm caught up. Liked the following:

EW auto detail
dc detail
socal mobile
pureshine
JLM
pinpoint precision
detailing serbia
ramona and sons
square one
NW classic
davis auto detailing
metal magic
edge detail
eco detail of san deigo
nonstop
premier shine
autowerx
top shelf
detail guyz
maritime miata club
alumni pro
lecroy
highend
my detailing guys
a miracle detailing
on the spot mobile auto wash.

Liked from my personal page. Think I'm caught up.

Mine is here www.facebook.com/otsmobiledetailers

Thanks y'all.

Derek

Anthony@zerboautoworks · Feb 22, 2013

You missed me

WWW.FACEBOOK.COM/ZERBOAUTOWORKS

langman37 · Feb 22, 2013

No way, got you a long time ago

Anthony@zerboautoworks · Feb 22, 2013

I was just going off the list my bad.

WWW.ZERBOAUTOWORKS.COM

WWW.FACEBOOK.COM/ZERBOAUTOWORKS

My Detailing Guys · Feb 24, 2013

Just need a few more likes. Can you help out fellow AG'er that need the likes?

Thanks

rustytruck · Feb 24, 2013

Precision Pros said:
Just need a few more likes. Can you help out fellow AG'er that need the likes?

Thanks

One comment about your Facebook page. You have 100% guarantee it is good from a customer service point of view but in my opinion bad from a detailing business point of view. I work hard and do above avarage work but I belive in a fair days work for a fair days pay. What I mean is I would not want to give up a days pay because a customer has an unrealistic exception. I always under promise and over deliver but some people can't be pleased. I detail cars. I can not "clean" worn carpets they need to be replaced. No matter how clean they are they will still be worn. I can not "clean" scratches out of vinyl they are not dirty they are damaged. Damaged leather is still damaged leather even after cleaning. You can't clean it back to new. Are you willing to accept no pay when you run into customers like this? After all you are advertising 100% satisfaction.

Pinpoint_Precision · Feb 24, 2013

Just liked your page bud from my personal as well!

detz86 · Feb 24, 2013

Detailz car spa

Pj C. senior detailer at Subaru of Moncton.

My Detailing Guys · Feb 24, 2013

rustytruck said:
One comment about your Facebook page. You have 100% guarantee it is good from a customer service point of view but in my opinion bad from a detailing business point of view. I work hard and do above avarage work but I belive in a fair days work for a fair days pay. What I mean is I would not want to give up a days pay because a customer has an unrealistic exception. I always under promise and over deliver but some people can't be pleased. I detail cars. I can not "clean" worn carpets they need to be replaced. No matter how clean they are they will still be worn. I can not "clean" scratches out of vinyl they are not dirty they are damaged. Damaged leather is still damaged leather even after cleaning. You can't clean it back to new. Are you willing to accept no pay when you run into customers like this? After all you are advertising 100% satisfaction.

You bring up a very good point. The only reason I had the 100% guarantee was from viewing other websites most made that offer, so it seem to be the standard thing in the detailing business. I prefer not to make that kind of claim, I'm very proud and take pride in my work as well. Thanks again for your comment, also the like.

Greg

davisautodetail · Feb 24, 2013

My Detailing Guys said:
You bring up a very good point. The only reason I had the 100% guarantee was from viewing other websites most made that offer, so it seem to be the standard thing in the detailing business. I prefer not to make that kind of claim, I'm very proud and take pride in my work as well. Thanks again for your comment, also the like.

Greg

You can do an unspoken guarantee. Renny Doyle talks about the follow up call to make sure everything is as the customer expected. You can address any issues at that time. But, you avoid having people take advantage of the guarantee.

DaC · Feb 25, 2013

rustytruck said:
.... I always under promise and over deliver...

This is also the way I like to do it. I never set clients expectations too high.
Unless in the higher paying packages, which narrows a lot (in my opinion), the possibility of getting clients with higher expectations than what they're willing to pay for.

davisautodetail said:
You can do an unspoken guarantee. Renny Doyle talks about the follow up call to make sure everything is as the customer expected. You can address any issues at that time. But, you avoid having people take advantage of the guarantee.

I also do that and I think it's a very nice way to set you apart from all others.... But you really have to mean it..... If you realize your client ended up upset about the service (and if it's nothing too exaggerated), you can offer him to bring back the car to get it according to his wishes... or offer some additional service or discount on the next service...

2 months ago I opticoated a car for a friend of mine.... in the end he wasn't very happy because his paint is very soft and opticoat wasn't fully cured, so his car got a lot of swirls on the very first wash....
I was thinking about the subject and got upset myself, I really feel for a client that don't think his money was worth it, specially on higher end packs......
So I decided to offer him a free opticoat next time he brings me his car back to detail.... but I'll make sure this time to lower his expectations about the "more scratch resistant" part... his and from everybody, because car washes are just too careless, give them a diamond and they will scratch it.... :rant:

StreetImageTX · Feb 26, 2013

StreetImageTX · Feb 26, 2013

Facebook users start "like"ing our pages

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