To the OP --- I am so sorry this took place. Your 70k or so Yukon deserves much better than this person. I, throughout all the posts, saw numerous red flags.
1. Getting a car with even a light coat of dust on it after someone paying anything is unacceptable, unless your wife drove through a construction zone.
2. The list that was provided IMHO should have cost you 2k+ without a coating. 3-4 stage paint correction????? Why would anyone need to wet sand OEM paint, especially on a 1-2 year old vehicle. I got it for several spots that had etching from bird droppings, but not the whole car.
3. Unacceptable swirls when returned. Even if on the coating, absolutely unacceptable. They were light, so should have been corrected, which shows A. he didnt correct it; or B. its on the coating which means he didnt apply correctly. (Likely the water beading and gloss levels showed no coating applied; which i respond below to ---it is a blessing in this case)
4. You were Kidding right???? He actually said "He said he didn’t know how it happened (yeah right) but for whatever reason the paint had become severely marred and that he was fixing it". Holy Hell---- what the hell did they do to marr severely your paint, which obviously was NOT seriously marred when you took it in according to you. You said he told you that there were no serious defects when you took it in the first time.
Its unfortunate this occurs. People make mistakes, but with this one, money back period, no matter what he says IMHO. I am actually a bit worried how much CC was or is now being taken off. There is only so much. (most likely its fine, but that is a worry)
Here are two pictures of a "Freshly Paint Corrected 2-Step Bentley Bentayga" NO I didnt do this. But had a good laugh before fixing it. There is more below these pictures.
Answering some of the questions in this thread---
Shouldn't be a pain to remove. Just polish to correct the swirls and the coating will come off.
There is a thread on Autogeek that explains removing of coatings. Some will come off with a alcohol wipe, some come off with having to sand them off. Most come off with a medium polish or compound. Ceramic Pro if I remember correctly requires sanding to fully remove. That was at least in the thread by several people.
Isn't 9H the claim CeramicPro uses for all their coatings? I have never known a happy Ceramic Pro customer.... Just my .02
9H might be the greatest marketing gimmick in the history of coatings, but hardly a measurement to be taken seriously if you are looking for a solid performing coating. If the mohs scale is correct and ceramic Pro is correct, only a Diamond could scratch this coating? LOL #Fake News
Mine was just the base level or “light level” of the coating. Maybe it’s just marketing nonsense but he’s doing it for free and as long as it looks good that’s all I care about.
Yep, marketing nonsense. Each layer of the Coating is the same layer for all coatings, unless its a different product of course. I work with Modesta, Kamikazee, 22ple and those are some of the absolute best coatings on the market, and each layer is the same applied and I only do 2x layers. Except the Kamikazee (2x Miyabi, 1x ISM)
Can anybody make out what tool he's using in that pic?
Hell he showed the pics of the vehicle basically just taped up. Obviously if he knows what he is doing, he would have stuck a light up to the paint and taken a close up showing no swirls. FIRST RED FLAG of anyone saying swirl free or wanting to show their correction work is how their pictures are done. No close ups or reasonably close showing the sun in them, then their work is possibly not that great. Examples below, fully corrected and coated.
Aston Martin Jet Black DB9 up close,
Range Rover Sport in Santorini Black---first looks good but you couldn't tell if it had a swirl due to the distance, second you could, but main point is the light is being shown on the panels
This dude knows it. For 1700 I’d expect someone to be touching it for 3 days and it to be in the shop for a week.
Watch him fluff it up again.
Tahoe/Yukon ---- 2 step correction for 2x guys would or should likely take a full day from prep to finish. But one guy, likely 2 days with one application of a coating at the end. That would be rushed. 8 hrs for the compound, 4 hrs for the polish or so. So no way in one day IMHO. None of those times include the interior at all, or even cleaning glass on the inside. Just paint work