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- #201
He claims he’s refunded the money. Will probably take a couple of days before it shows up. I threatened to come over to his shop and he wrote back and said he gave a full refund. We’ll see.
Feel like I was duped here with detailing and ceramic coating
- Thread starter Donnation
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He claims he’s refunded the money. Will probably take a couple of days before it shows up. I threatened to come over to his shop and he wrote back and said he gave a full refund. We’ll see.
Justin at Final Inspection
Active member
- Feb 19, 2014
- 2,627
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So I have been following this without commenting until the final outcome was shown. All I can say is that it's definitely not acceptable.
I have done plenty of newer black GM trucks and if one left looking like that I wouldn't be able to sleep. I'm not making excuses here for him but I wonder if he has proper lighting to be performing such correction work. I have a moddo. If you can't see it you can't fix it. Lighting is very important to properly correct paint.
Just as an example here's a trashed black work truck I did earlier this year.
Before correction work.
YouTube
During correction work.
YouTube
After correction and coating.
YouTube
I really hope you get your money back on this.
I have done plenty of newer black GM trucks and if one left looking like that I wouldn't be able to sleep. I'm not making excuses here for him but I wonder if he has proper lighting to be performing such correction work. I have a moddo. If you can't see it you can't fix it. Lighting is very important to properly correct paint.
Just as an example here's a trashed black work truck I did earlier this year.
Before correction work.
YouTube
During correction work.
YouTube
After correction and coating.
YouTube
I really hope you get your money back on this.
bryanviper
Member
- Aug 8, 2012
- 264
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Once you get your money back you should send him the link to this post so he can see what all the professional detailers think of his work & maybe he can learn and thing or two on this forum as many of us have.
- Thread starter
- #204
Lighting may actually be one of his issues. I had a hard time seeing things over at his shop and he never put a light directly on anything.
Wow, that truck is freaking awesome. The paint on my Yukon wasn’t nearly that bad but and the end result of that Denali you did was what I thought I would be getting.
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- #208
That’s what continues to baffle me. His site is the reason I took my car there in the first place. And then when I walked in and saw all these fancy cars I was blown away. I honestly think he was just trying to get one over on me. I think the first time he didn’t do anything except wash it and maybe polish it. Second time I think he did 1 level of correction and spray coated it, at least that’s what I’ve determined with all of the research I’ve now done on this. There is significant dust under the coating as well.
He also did not clean the interior of my vehicle nor under the hood. I took these photos as well and sent them to him as well while listing below them a description of what my service was to entail, which was:
Using compressed air, the entire cabin and luggage/cargo compartment is blown out.
❖ Interior and luggage/cargo compartment is vacuumed.
❖ The leather and cloth upholstery are cleaned.
❖ Seats are pushed forwards, back, and reclined for thorough cleaning of seat tracks and seating surfaces.
❖ All interior trim surfaces are thoroughly cleaned, which include: door panels, armrest, door sills, door jams, seat pockets, storage compartments, cup holders, sun visors, sunshades, control panels, instrument panels, display screens, audio system, touch surfaces, shift knobs, center and rear console, steering wheel, pedal pads, and footrest.
❖ All exterior and interior glass surfaces and accent lighting are cleaned.
❖ Luggage compartment/cargo space, sills, luggage compartment tray, trunk mat, retractable cargo cover, side panels, hatch panels, and spare tire compartment are thoroughly cleaned.
❖ Carpeting and mats are shampooed
None of the above was done. He didn’t even take out the every small amount of garbage that was in the vehicle and throw it away.
His last text said: “39.7 man hours cleaning your vehicle and i can’t believe you want a refund.”
WristyManchego
New member
- Sep 8, 2018
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Deleted due to language
Eldorado2k
Well-known member
- Nov 9, 2015
- 14,544
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$1700 and they didn’t even do any of that? Heck, for that amount they should’ve done that just to simply over deliver... But they actually described it as part of the package and failed completely... Man what’s up with that?
I think it’s funny how at 1st he was quik to offer a refund, as if it was no sweat since they really didn’t do much anyways... But now he’s asking about you wanting the refund as if he’s more upset that he’s gonna miss out on the payday. Lame. Upsetting...
- Thread starter
- #211
And there is no way in hell they spent 39 hours on my vehicle. No way.
Kinda off topic...but looking/reading 'his' web site, for some reason it just looks kinda questionable. Hard to put my finger on it, but sumthin' just doesn't appear 'right'. Maybe I'm just old and cynical, but there's just something that rings off tune.
Just my 2¢...
Bill
Just my 2¢...
Bill
- Thread starter
- #213
Just out of curiosity, to get my vehicle properly fixed what type of price should I be looking at? If I have to have the coating removed, have the paint corrected again properly, and then have another ceramic coating added on, what type of price should I look for? And to that point, should I even have the ceramic coating put on again?
If he used the coating light or the aviator grade sealant as he seems to be useing. That would be coming of when compounding. But if he used the ceramic pro you can run into problem with it newly applied. It may need to be wet sanded off. Then it's of coarse going to be more time to correct the paint.
The prices I'm little out of since I'm from Sweden. And what I have noticed is it varies from where you live in the US. Then what kind of coating you go with. And the biggest difference is how many steps of polishing is needed since that is the most time consuming. Here in Sweden the prices is from 700-800$ and up. For correction and ceramic coating. But others here will chaim in with prices.
I like the coatings water behavior and self cleaning ability and protection it has. Then I think a consumer grade coating is enough. Cause it will be building up contaminants over time. So around 2 years something is often needed to get the great looking again. And the more thorough you are at maintaining it the longer it will look awesome. So it's very personal on what you expect and are ready to do to maintain the coating or any protection.
Have you thought about do it your self?
Eric@CherryOnTop
New member
- Jun 23, 2012
- 1,168
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I use Feynlab coatings now. For a 2 step paint correction (a real paint correction, not what you got. I aim for 90-95% defect removal on a 2 step correction) and a 5 year warrantied self healing coating (Google Feynlab Self Heal, it's legit) and a basic interior (vacuum, wipe down and windows. No shampooing or stain removal in this package) I would be in the 1500-1700 range. I would have the car for probably 3 days. I also wouldn't worry about any special procedures to remove whatever this guy put on your car, if he put anything on at all. Also consider that prices are highly market dependent. I'm in NY and can get higher prices than people in the midwest can, generally.
Goonie75
New member
- Feb 16, 2017
- 696
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We charge $1500. Southern Indiana. We correct paint to the best it can be on all vehicles. Coat with 2 year-ish coating (maintenance dependent)... we are using Gyeon Syncro at this time.
Complete detail in and out (includes wheel and windshield coating) while detailing engine bay as well. Takes 3-4 days. Check out American Detail on Facebook (sorry to all if I'm not supposed to promote) and you will see that even in poorer lighting one can get it looking better than your experience.
Sent from my SM-G965U using Autogeekonline mobile app
This really pisses me off that I'm doing perfect work and cant get 300 a car for it,to a point of I'm thinking about just closing down and finding something else to do. I've been doing escalades and tahoe's for 300 to 350 and can only find one every week or two to even work on..
- Thread starter
- #219
I'm hoping to take it to a forum member this week. A local detailer (not above) said he can fix it but will have to strip off the coating and essentially start over. He said it would be $3500????? Is that even remotely correct? This is exterior detail only and he said its so expensive because he has to take off the existing coating, properly paint correct it and clean up the other guys mess, then re-coat it.
Uh no
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