Flowchart of services. Need your input on it!

ihaveacamaro

ihaveacamaro

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Hey guys, so I'm thinking of printing out a page like this and having my business card stapled to it. That way if I ever meet someone, they can see why my charges are what they are and in an in depth process of what I do.

Do you guys see anything that is wrong or needs to be changed?

Thanks for your input.

Btw, I hope this shows up well, but if it it doesn't right click on the photo and click save. Once you save it on your computer it should be a lot easier to read.

And... if you really like it and possibly want to use it for yourself, feel free :dblthumb2:

attachment.php
 
OCD Exemplified.

Find a rhythm and get busy is my gameplan. But if it works for you...Great!!!:dblthumb2:
 
For your all-in-one treatment why are you doing an ipa wipedown after the aio and then applying wax again?
 
I think when a prospective customer wants to understand the benefits of your services and the pricing that goes with them, having this is a good reference for certain personality types but not all. IMO, this document alone will not close the sale. It is not that it is a bad document. Rather, some customers want to hear from you and possibly have some reference information for them to review after your conversation. If your prospect is from an engineering, process or some type of OCD background, and they want to go to this level of detail right away, you will know.

I do have a suggestion on the document. Highlight the steps that uniquely identify your services vs. the competition. As for the reasons why you highlight them, there is gobs of information available in your sales pitch.
 
I think charts like these are good from the users perspective but not so much for the customer. What customers traditionally like to see is a list of services that their paying for and the options they've selected. :props:
 
I would focus on the differences and not repeat what is in common when showing different options.

A compact bulletized list would be best if you are trying to show the tasks involved but you could also mention tools and supplies if you think "more" is going to help the sale.
 
:iagree: with everyone above.

This chart should be used for you to develop pricing. If you want to give the potential customer a handout why not make up a 8" x 11" double sided tri fold pamphlet. Since it appears that you are quite tech savvy this would be easily created by you. This could include pictures and descriptions of the service. The pictures should be of your work. The videos that you have created are great. So when you are doing some of the videos take a couple of pictures before and after.

If you have not had your cards printed you could do a package deal and have matching cards and brochure. Kinks could be an option to print. They will help you select the paper type for the brochure as you will want a heavy weight type paper but not card stock.

Ed

:autowash: then. :buffing:
 
This type of thing is like developing gaming software. The programmer needs a flow chart to determine the steps to write the software in order to produce the end product.

The end user just wants to play the game and doesn't care how it was created.
 
Thanks for all your comments guys :)

I will take your advice and keep the document to myself to help determine pricing. If a customer ever wonders why something takes a really long time, I might show them this. In the meantime I might just make an easier to read/understand bullet point list for customers.

Good catch on the IPA wipedown on the AIO, I'll take that out.
 
Bunky said:
I would focus on the differences and not repeat what is in common when showing different options. A compact bulletized list would be best if you are trying to show the tasks involved but you could also mention tools and supplies if you think "more" is going to help the sale.
Click to expand...

IMO Customer's may be overwhelmed with the flow chart, they may also not understand it. Using it as a poster for customer to see while you give a presentation and show them the process may be better. Most of the time all they want to know is how much is it going to cost and what are you going to do and how soon can I pick the vehicle up.
 
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