Garry Dean is in Tampa I believe, that's a hike.
I noticed you're in Ormond Beach, I'll be on vacation in Ponce Inlet the week of 4/13, I'll take care of it for ya
Seriously though, see about getting down to Autogeek for Thursday night classes if you can, they are free and you learn a ton. The only downside (for me, at least) is somehow my credit card balance goes higher and higher when I go there.
As far as the "steps" the body shop detailer told you, using a swirl remover after a glaze is counterintuitive. Glaze should come last before wax if it's used at all. If he is using glaze to hid defects he failed to remove then you will be right back where you started in a few weeks time. The only 2 appropriate times to use glaze, IMHO, is when the car is polished out to perfection already and you just want that extra little bit of depth, or when you park your car on the lawn at a concours event and you need it looking perfect.
Honestly, this guy does not sound like he knows what he is doing if he is going to start by compounding with a wool pad. That is the process that puts swirls and holograms there in the first place.
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