HOW DO I MAKE THIS WORK & Eventual Product Review! (Pressure Washer/Foam Cannon)

Sorry to hear after all that work. Keep us updated on what power washer you buy.
 
Sorry for bringing back an old thread, but I am about to buy an electric pressure washer, foamer, etc and it seems the AR 383 is a good unit for most people. If it just takes 2 adaptors to work, it seems like a good find (after all the work you went through for us :) ) What I want to know is, what are you using now and what would you recommend for a first time user. I don't need gas powered. Thank you for your response.
 
Hi everyone!

I just wanted to pop in and leave a quick update:

After months of using the AR Blue Clean 383 (I might be getting the model wrong, 383?) I am neither disappointed or overly impressed.

One thing I will say is that the product failure that happened was, eventually, remedied and replaced under warranty by AR after I submitted scans of my receipt and explained in great detail the problems I was having with the unit.

If I had it to do again, I would look elsewhere... I think it's extremely aggravating for a company in any industry to rely on proprietary equipment so they force their customers into purchasing from them over and over and over - had I known that, I would have gone through great lengths to avoid this company. Rather than having an issue arise, and simply going to any Home Depot etc to buy a new part/hose/wand, I HAVE to go back to the same company that caused all the issues in the first place.

Live and learn I suppose, it was under $200 at the end of the day - so I'm not expecting a Rolls Royce here, but come on... I felt like I was trying to develop the new rocket propulsion system for NASA when I just wanted to attach a foam gun to this unit. Unreal.
 
Need to know how to connect my MTM Hydro to the gun instead of the wand. What connection do I need?
 
AR currently sells a foam cannon that resembles the mtm hydro. It looks like it's ready to go for fitment in AR pressure washer guns.
 
Hi everyone!

I haven't posted here since April of this year (2013) because there hasn't been a lot of activity - BUT I wanted to stop by and share something with everyone.

1. Please, do yourself a favor, and unless you're buying one of their $600+ models, STAY AWAY from AR North America - their machines are plastic shells with interior mechanics to match. Now, I KNOW $1-200 machines aren't meant to last a decade, and you get what you pay for... but that is ZERO excuse for their quality and customer service, NONE! Add to that the "proprietary" fittings and nozzles etc that come with their 383 model, and it causes so much of a headache, you'll be WANTING to spend more on something else with industry standard fittings, quick-connects, and that doesn't prime itself non-stop and leak EVERYWHERE.

2. I spoke with the internet sales guy at AR a few times last month, and he agreed after hearing my endless troubles to send me the AR390 (one step up, with some brass threaded fittings and a normal trigger wand). That machine just came this week because it was on backorder for about 3 weeks - and from the very first use it leaked (and I mean LEAKED), even after tightening it to the point I thought it would break the plastic housing. Then, the machine turned itself off, on/off on/off on/off several times in a row, until it magically "fixed" itself and turned back on. Also, the salesman up-sold me on 50' of hose, so I don't have to move the machine around the vehicle, which is nice... except, TWO 25' hoses came rather than a single 50' hose... and the water pressure was already low at 1,800psi, became EVEN LOWER. PLUS, the "upgrade" from the 383 to the 290 was $30 he told me... seems fine, the machine is about $20-30 more online and at retail stores, so whatever... BUT WHEN MY CREDIT CARD WAS CHARGED THERE WAS A $50 SHIPPING FEE ON IT! Fifty... dollars... for... shipping - THAT WAS NOT DISCLOSED OR EVEN MENTIONED TO ME on the phone (and we had a long phone call)! Un-freaking-believable.

All in all - from beginning to finish - I will never ever buy from AR again, period.
 
Dynamic_Detailing said:
Hi everyone!

I haven't posted here since April of this year (2013) because there hasn't been a lot of activity - BUT I wanted to stop by and share something with everyone.

1. Please, do yourself a favor, and unless you're buying one of their $600+ models, STAY AWAY from AR North America - their machines are plastic shells with interior mechanics to match. Now, I KNOW $1-200 machines aren't meant to last a decade, and you get what you pay for... but that is ZERO excuse for their quality and customer service, NONE! Add to that the "proprietary" fittings and nozzles etc that come with their 383 model, and it causes so much of a headache, you'll be WANTING to spend more on something else with industry standard fittings, quick-connects, and that doesn't prime itself non-stop and leak EVERYWHERE.

2. I spoke with the internet sales guy at AR a few times last month, and he agreed after hearing my endless troubles to send me the AR390 (one step up, with some brass threaded fittings and a normal trigger wand). That machine just came this week because it was on backorder for about 3 weeks - and from the very first use it leaked (and I mean LEAKED), even after tightening it to the point I thought it would break the plastic housing. Then, the machine turned itself off, on/off on/off on/off several times in a row, until it magically "fixed" itself and turned back on. Also, the salesman up-sold me on 50' of hose, so I don't have to move the machine around the vehicle, which is nice... except, TWO 25' hoses came rather than a single 50' hose... and the water pressure was already low at 1,800psi, became EVEN LOWER. PLUS, the "upgrade" from the 383 to the 290 was $30 he told me... seems fine, the machine is about $20-30 more online and at retail stores, so whatever... BUT WHEN MY CREDIT CARD WAS CHARGED THERE WAS A $50 SHIPPING FEE ON IT! Fifty... dollars... for... shipping - THAT WAS NOT DISCLOSED OR EVEN MENTIONED TO ME on the phone (and we had a long phone call)! Un-freaking-believable.

All in all - from beginning to finish - I will never ever buy from AR again, period.
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Thanks for the update. I purchased an AR240 off amazon last week. When I got the gun and realized it didnt fit I began researching. I eventually ran into your thread and after an hour and a half of researching I returned it the very next day. For anyone else looking, go to lowes and get the greenworks 1700psi. It fits the MTM hydro out of the box. I've been very satisfied with it as well. I'm very sorry to hear about the head ache you're going through. Crazy that some companies treat their customers like this and have the balls to sell such a bad product.
 
Mastercraft241 said:
Thanks for the update. I purchased an AR240 off amazon last week. When I got the gun and realized it didnt fit I began researching. I eventually ran into your thread and after an hour and a half of researching I returned it the very next day. For anyone else looking, go to lowes and get the greenworks 1700psi. It fits the MTM hydro out of the box. I've been very satisfied with it as well. I'm very sorry to hear about the head ache you're going through. Crazy that some companies treat their customers like this and have the balls to sell such a bad product.
Click to expand...

THE PLEASURE IS ALL MINE - I actually hate putting negative customer stories out there, but it's something that I truly feel needs done in situations like this where it's FAR MORE than acceptable. You're very wise to have returned it, and Amazon has some great return and service policies, so if you marked down the machine was defective, they should have even paid to ship it back!

Thanks again for your participation in the thread!
 
Dynamic_Detailing said:
2. I spoke with the internet sales guy at AR a few times last month, and he agreed after hearing my endless troubles to send me the AR390
Click to expand...

So let me get this straight...

...you complain about "proprietary" connections even though you should have already known about them if you just looked at the product.

... you complain about the leaky hose connection that YOU broke, but if you had actually spent 2 minutes to research a product prior to purchasing, you'd see that EVERYONE ordered these pressure washers AND a brass hose coupler to avoid this problem.

... you complain about the 50' hose not being a single hose, but if you had looked at available accessories or perhaps asked the salesman, you would have known that they don't make a 50' hose and you were being sold an additional section.

... you complain about having to pay for shipping after you got special treatment where they allowed you to "upgrade" to a different model due to your complaining, after they already paid to ship the pressure washer that you broke back to them. So you're expecting them to lose money due to your screw ups?


All in all - from beginning to finish - I will never ever buy from AR again, period.
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And finally... after all they did to try to make a self entitled, narcissistic, little brat like you happy by returning, replacing, upgrading, and without any doubt LOSING a lot of money in an attempt to make you feel the love like your parents never showed you.... you have the nerve to actually then post a long rant, telling everyone to never buy their products.

WHAT AN A$$HOLE...

And considering how doing business with you actually cost them money, I'm sure they're very happy you wont be buying their products anymore. I'd love for them to sue you for libel.
 
Mastercraft241 said:
Thanks for the update. I purchased an AR240 off amazon last week. When I got the gun and realized it didnt fit I began researching. I eventually ran into your thread and after an hour and a half of researching I returned it the very next day. For anyone else looking, go to lowes and get the greenworks 1700psi. It fits the MTM hydro out of the box. I've been very satisfied with it as well. I'm very sorry to hear about the head ache you're going through. Crazy that some companies treat their customers like this and have the balls to sell such a bad product.
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So wait... lemme get this straight. It's AR's fault for you not checking to make sure the foam gun would fit? Attachments differ between brands and between gas and electric models.If you didn't know that, that's your fault.

Just like the other guy... you blame your own ignorance on anyone and anything but yourself. lol.
 
You guys ar makes a foam cannon that comes ready to snap in to any of their systems.
 
There is no way a company can add a $50 shipping charge justifiably...doesn't sound like preferential treatment that he got, it sounds like they upsold him on an item.

And if you read his post it leaked after getting the brass connectors and he states he felt like he was going to break it if he tightened it more.
 
rjd598 said:
You guys ar makes a foam cannon that comes ready to snap in to any of their systems.
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Hi RJD,

Unless I'm mistaken (and I could be, haven't researched it since 2012), you may be referring to the detergent tank attachment that you can affix to the sprayer... because a real foam cannon ($50-120 depending on who you buy it from) is a unique and special manufactured piece that I can't imagine AR making. Please share a link to what you're referring to though :)
 
af90 said:
There is no way a company can add a $50 shipping charge justifiably...doesn't sound like preferential treatment that he got, it sounds like they upsold him on an item.

And if you read his post it leaked after getting the brass connectors and he states he felt like he was going to break it if he tightened it more.
Click to expand...

Hi AF :)

I didn't even know there were posts made to this thread - I'll have to go read them, but by your tone here, it doesn't sound like something I'd want to spend my Sunday night on, haha.

I'm a business owner (aside from detailing), and that fact aside, it doesn't require any debate or high-intellect or deep logic to know a company should never add on fees that amount to nearly TRIPLE your 'upgrade fee' to a small step-up in pressure washers (or any product) WITHOUT disclosing it. That's sincerely as shady and unethical and as plain as I can say it unacceptable as it gets. "Oh hey Mr. Customer, we'll do a warranty replacement for you, we'll even upgrade you to the next slightly better piece of plastic junk for a very small fee." Ha, sure, then charge me shipping which is NOT a common practice on warranty replacements in any industry. Maybe it shipped by a private leer jet, and was delivered by Jason Statham in his Audi from Transporter, and that's why it cost so much?

Besides, there's really no room for confusion or discourse... the product is TERRIBLE, the hose isn't 50 feet, it is 25 feet connected to another 25 foot hose, the machine turns itself off and has trouble priming itself, and on and on. It's bad business, so, I won't be buying from them ever again. Simple :)
 
Dynamic_Detailing said:
Hi RJD,

Unless I'm mistaken (and I could be, haven't researched it since 2012), you may be referring to the detergent tank attachment that you can affix to the sprayer... because a real foam cannon ($50-120 depending on who you buy it from) is a unique and special manufactured piece that I can't imagine AR making. Please share a link to what you're referring to though :)
Click to expand...

No problem my friend. Here it is:
AR Foamer Cannon
If you want to see the unit all disassembled let me know and ill post that pic up
 
rjd598 said:
No problem my friend. Here it is:
AR Foamer Cannon
If you want to see the unit all disassembled let me know and ill post that pic up
Click to expand...

Ha, wow, see I told you I could be wrong! This is news to me, cool news though. Sure, I'm no longer a fan or customer of AR after what happened, but it is nice to see they are somewhat slowly adapting to the demands of the marketplace.

Thanks for sharing - for people that have the Model 383 that's a really cool adapter.
 
oldmodman said:
I have installed quick release fittings on all my pressure washers, hoses, and accessories.

Some of the fittings I had to make. I didn't want to have that six inch long stack of adapters like you show in one of your pictures. I had to drill and tap several of the fittings, plus one I had to braze up. Then re-drill and tap to get the size I wanted.

It took me several month to acquire all the adapters and bits but finally got them all done. Now every part attaches to every other part.

Too bad ALL the manufacturers don't standardize all their attachments.
Click to expand...

I would imagine you could make some money if you packaged this up and sold it. I've been on several different forums and there a plenty of people who want to use this combination.
 
shadowpr said:
i have the same pw, and would like to get the same foam gun. interested to see how you get it working.
Click to expand...


I just step up and buy pressure washers that have the qc already on them. usually they come with steel wands and are more durable. Think I paid $140 for my first on and $170 for the second. Both from the same mother company (Sams __ and Wally ___) so I can return them in 6months to a yr for a brand new one. No questions asked when I do. LOVEIN IT!
 
Just ordered the ar foam cannon today. Be on the lookout for a review
 
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