fredcandetail
New member
- Jan 5, 2011
- 522
- 0
Anyone ever get the customer that just knows everything yet hasnt detailed his car in 3 years!
Had a new customer come into the shop with a 3 year old truck and we proceeded to talk about correcting his paint ... i did my speel on compounding and polishing followed by a sealant and topped with a wax ... we then got into "how do I know when my truck needs to be waxed again" I proceeded to discuss what a wax really is (an organic substance with a life really only a month or so) and that "waxing" a car was more of a preference to boost gloss BUT that a sealant was more designed for protection.
I explained water beading, sheeting etc and went over to his hood and hosed it down with no beading. I then proceeded to clay the car with some LTouch and explained the process and benefits ... after claying i rinsed the hood again and the water began to somewhat sheet and he shouts "AHH HA there is wax on the hood !". I explained to him the reason the water sheeted was because the surface was now slick and free of contaminants thereby leaving the water to easily roll off the surface ...
Can i just do my job and get your truck looking the best it can! SHEEESHHH!!
Had a new customer come into the shop with a 3 year old truck and we proceeded to talk about correcting his paint ... i did my speel on compounding and polishing followed by a sealant and topped with a wax ... we then got into "how do I know when my truck needs to be waxed again" I proceeded to discuss what a wax really is (an organic substance with a life really only a month or so) and that "waxing" a car was more of a preference to boost gloss BUT that a sealant was more designed for protection.
I explained water beading, sheeting etc and went over to his hood and hosed it down with no beading. I then proceeded to clay the car with some LTouch and explained the process and benefits ... after claying i rinsed the hood again and the water began to somewhat sheet and he shouts "AHH HA there is wax on the hood !". I explained to him the reason the water sheeted was because the surface was now slick and free of contaminants thereby leaving the water to easily roll off the surface ...
Can i just do my job and get your truck looking the best it can! SHEEESHHH!!