How to clean McGuires carwash concetrate out of carpet (damaged in shipping/packing)...

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Sonnie

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Got our very large order in from Autogeek (two boxes) and parked it near our back door entrance until I could figure out where to put everything. I did not realize it initially, but apparently the Meguiars carwash concentrate got squashed in packing or shipping and leaked all over our carpet.

carwash_leak_on_carpet.jpg


I am thinking it must have been packing since the box was not damaged. Apparently there was too much stuff packed into the box and it crimped the side of the container to where it creased the side and caused a leak on each side. I guess whoever does the packing just crams stuff in the boxes and does not pay much attention to anything else getting squashed.

Lost quite a bit of carwash concentrate too...

carwash_leak.jpg


Being that it is concentrate, I cannot begin to see how this is going to ever come up out of the carpet... and the wife is NOT happy.

Anyone have any ideas?

Thanks!
 
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Meguiars**

Anyways. Do you have a shop vac or carpet cleaner? It will most likely take awhile but you can try those.

With a shop vac keep pouring water onto it. It will break it down enough that you can suck it up.

Just be glad it wasn't APC! That happened to me at my old apartment and I left a nice big green stain on the tan carpet :)
 
Yeah... we thought about the shop vac. It certainly won't hurt to try it.

Sorry about that spelling... wasn't even thinking about it.
 
You need a carpet defoamer, carpet guys will have some on the truck.or try some vinegar or salt water.
 
ha i was getting megs apc+ for christmas and I guess it was wrapped upside down and well it some how leaked and got on my parents hard wood floor, lets just say the wood turned black and is probably ruined. lucky for my parents it's in an inconspicuous spot.
 
You can also bleach the wood, and then re stain the area.

Have rentals,

You are changing the ph of the shampoo..

AG may have insurance sounds like it is theirs or UPS's fault, may have a court case...of the bad case...
 
Is there anyway you can move a large piece of furniture over that spot?
 
No hiding this... it is right as you walk in the door. We have done the water and shop vac for quite a while now, but do not seem to be getting past the suds and more suds. It isn't as dark right now, but not sure if it will dry out to match the normal color of the carpet.
 
Sonnie said:
No hiding this... it is right as you walk in the door. We have done the water and shop vac for quite a while now, but do not seem to be getting past the suds and more suds. It isn't as dark right now, but not sure if it will dry out to match the normal color of the carpet.
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It will take a LOT of water to break it completely down. For every 1 oz of shampoo in the carpet you should need at least one gallon of water. Make sure to use plenty of de-foamer if you can find it. I would try renting a carpet cleaner, or calling somebody. Spot repair isn't too expensive. . .
 
Flash Gordon said:
Is there anyway you can move a large piece of furniture over that spot?
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If you have kids..... prop one over the stain to greet people into the house - not only are you covering the stain, but yo are making people think that your kids are polite :dblthumb2: Hope this helps :props:
 
Vinegar. Vinegar cuts soap. If I have a floor mat with nasty, nasty stains that I have to use a lot of soap on, after rinsing it out a lot and it's still sudsing, I use vinegar in a spray bottle. Vinegar will also cut suds in an extractor recovery tank as well. No need for expensive chemicals there. Especially on mats as soap residue will attract dirt and they will look terrible in less time than ever.
 
Call your local Chem-Dry! I worked for Chem Dry for years and honestly if they can't get a spot out no one can without damaging your carpet... they carry defoamer as well as a protectant that will seal the carpet and resist things like this from being permanent...
 
Thanks for all the suggestions guys... they are much appreciated.

I think I will try the vinegar this evening and see if it will help remove a bit more of the spot. It is still holding soap because it is not drying and the spot is still evident.
 
I would call a profesional carpet cleaning service, then send the bill to UPS

FEDEX would've never made this kinda mistake
 
Flash Gordon said:
I would call a profesional carpet cleaning service, then send the bill to UPS

FEDEX would've never made this kinda mistake
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:confused: didn't he say the box wasn't damaged? I find it hard to believe this was caused by the carrier if there was no damage on the box. Just my .02.
 
Correct... it appears that it was damaged when packing. There was quite a bit in the box... perhaps something shoved down on top of the handle of the carwash container and it creased the container causing the leak. I also probably lost about 20-30 ounces of product. Not a big deal, but aggravating.
 
Sonnie said:
Thanks for all the suggestions guys... they are much appreciated.

I think I will try the vinegar this evening and see if it will help remove a bit more of the spot. It is still holding soap because it is not drying and the spot is still evident.
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How did the vinegar work for you?


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It stopped the suds, but we still have a spot in the carpet. I have been pouring water on it daily and shop vacuuming it up. It seems to be improving. I think once we get all the soap out, maybe it will dry.
 
Spicy McHaggis said:
:confused: didn't he say the box wasn't damaged? I find it hard to believe this was caused by the carrier if there was no damage on the box. Just my .02.
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My bad. Send the bill to Autogeek or Meguiars :dunno:

Sonnie said:
Correct... it appears that it was damaged when packing. There was quite a bit in the box... perhaps something shoved down on top of the handle of the carwash container and it creased the container causing the leak. I also probably lost about 20-30 ounces of product. Not a big deal, but aggravating.
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Who cares about the lost product. That big ass stain would be my concern.

I'm sure Autogeek instructs their shipping dept. to check and make sure all products are sealed tightly before shipping. Looks like one slipped by. I would imagine there will be a meeting tommorow morning in the shipping dept :argue:
 
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