Because it's been a couple of years, I'd say there's no definitive way to know what the streaks are or when they were instilled. Had you noticed within a month or two and then taken it back, then I'd say there should be no charge.
To clean the hood, (or wash the car), then clay, then machine polish, then chemically strip then install the coating is going to take the person 3-4 hours easy. (plus chemical coast and wear-n-tear to pads, towels and tools)
Usually within minutes. It's a drying process and in most environment,s the coating is going to "flash" or in other words, the carrying agents, usually some type of solvent, (note water can be a solvent, it dissolves dirt), and then using GOOD LIGHTING a person should be able to see the high spots or in SIMPLE terms, excess product.
This is why anyone installing ceramic coatings should have access to good lighting or high spots will not be seen. I know, it's happened to me.
If the streaks you're talking about don't wash off or even rub off but will polish off or in worst case scenario, compound off, then more than likely they are in fact streaks of coating. That is unless something else has "happened" to the car.