I know this thread is dead, but I went through a similar situation with 2 Ford dealers (Kenny Ross and Washington Ford) when I was looking for a 2012 Shelby GT500. The dealership closest to me didn’t have what I wanted so I gave all my info and exactly what I wanted. Never called me back, the second dealership had one I probably could have settled for but when I walked in with my family the sales manager in the cage told the salesman not to both with us..?? I ended up finding a dealership on the web 300 miles away that was willing to find the car for me. I ended up saving enough money to justify the plane tickets and still left money in the checking. It just pi$$es you off that some dealership really don’t car about their customers. Worse yet salesman are crying about not making money and when you are there to buy don’t have the professionalism to close the sale and do some simple follow-up. Hopefully the sales manager from the offending dealership you dealt with had some words for the salesman.
Cars are huge expenditures, whether you are writing a check or making payments, it’s a big deal. Being treated with respect, courteously and have good communication with your sales person isn’t too much to ask. Remember he is working for you, you are making his paycheck. You are entitled to vent your frustration with the salesmans actions.
Did you end up getting your cars from Cochran? We bought our Infiniti’s from them and have always been treated exceptionally well.
