Hurricane Matthew

Meghan

Meghan

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First of all, I want to say thank you to everyone that has reached out to make sure we survived the storm. We luckily got spared the eye making landfall so it was nothing like we had expected thank goodness. I would also like to thank you all for being patient and kind considering we were not able to ship out Thursday and Friday, our employees’ safety had to come first and we did not want to chance getting caught in bad weather.

We did come in Saturday and started cranking out a lot of the orders and again today we are running a full crew making sure to get back on track for our customers. Our staff has been amazing and we are caught up on orders for the most part outside of today's orders which we are staying late tonight to tackle. We are committed to working hard to get them all out to you by tomorrow at the latest, but if you need your order faster please call in and talk to Stephanie at ext 214 and she will do her best to get your order moving! Stephanie is new to the Autogeek family so make sure to give her a hard time, she is a great sport! :laughing:

I hope all of you that were in the path of the storm survived with minimal damage as well, looks like we all have a lot of cleaning up to do and I bet most of you have a vehicle covered in leaves like I do. I am grateful it's not covered by a tree instead!​
 
Im very happy to see/hear you guys are ok after the storm. Even better the Geekaroonie HQ is still standing.

I can't believe the work you guys put in making sure the orders are filled. Damn. Talk about over time.

Thanks for the update Meghan.
 
Glad to hear everyone is safe. Thank you for your hard work. Received my shipping email this morning:thankyousign:
 
Very glad all staff and families are safe thanks the lord
 
This is great news! Thx for the update! I'm glad you all are safe and sound :)
 
Great job to all of you. I placed my order last Thursday, it was packed up Saturday and is on the way to me. Thank you.
 
Thanks for letting us know you all are well! Also, thanks for being an outstanding company! Best wishes to AG always!
 
Everyone was back in early this morning, lots of packages to get out today! Thank you all for the kind words, now off to work we go....
 
Thanks for the update Meghan and, like the others, i'm glad to hear everone there is A-OK.
 
custmsprty said:
Great job to all of you. I placed my order last Thursday, it was packed up Saturday and is on the way to me. Thank you.
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Got my delivery 15 minutes ago, thank you for the amazing service considering the disruption from thestorm :dblthumb2:
 
That's tremendous service.

Personally, I wouldn't care if my order was a week late knowing what you guys were going through down there. Family, friends, and AGO family and friends come first.

Knowing all you guys are safe trumps me washing or waxing my truck any day.
 
Well said Paul. I am continuously impressed though with how the AG staff keeps us informed. To me THAT'S genuine customer care and service.
 
A little late on this but I got my order placed during this period and this was probably the quickest I have had an order processed and shipped. I had told the wife to expect a couple weeks before the order would arrive figuring in shipping delays. Thanks for the hard work and all of the efforts put forward by the Autogeek staff. I have been ordering now for a few years and still get the same great service. Once again thanks to all at AG/PBMG for keeping us detailing! I'love be home soon to see and try out my past two orders.
 
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