-The following story is an account of my workday yesterday, and may end up being a waste of your time, or possibly an interesting read. You have been warned..
I work as a Service Writer at a small GM dealership. I really don't have much to do throughout the day, since we have only about 8-10 customers per day to make tickets for. Aside from answering the phone and scheduling appointments, I mostly surf the web and read AutoGeek.
Yesterday I had a black Lexus SC to detail and wax. I won't have my garage set-up to detail from until this weekend (finally!) and the owner of the dealership here lets me use the garage after shop hours, until the whole place closes, which is 4:30pm-6pm M-F and 7:30am-2pm Saturday.
The owner of the Lexus works for a Real Estate Developer, and this could turn into gaining his boss's business of washing weekly his Ferrari, 2 Mercedes, and whatever 2 company vehicles they have, plus detailing and waxing them monthly. I wanted to really take my time and do an excellent job, since I'm trying to build my client base and turn this into a full-time job for me, instead of a side job. I decided I'd get a good head-start on the car during the day, since I wouldn't have much time after work.
At lunch I pulled in the Lexus and washed the exterior, since the wash boy was on lunch. He didn't have much to do either, so I kept it in a little longer than the lunch time to finish it and get the wheels and wheel-wells done well. After washing it, I pulled it to an empty spot in the shop to dry-I use a chamois at the moment, but I'm getting a leaf blower this weekend. I then clayed the car, and even started waxing it.
By the time I started waxing, I noticed my Service Manager was looking fairly pissy. I also realized I'd had the car pulled in for at least 2 hours at that point.
I decided to stop on the waxing, and just wait until closing time to finish her up. I still left the car pulled in for the rest of the day, and at 4:30 I just pulled it outside, and finished everything outside. I did it a little backwards in my steps, as far as the interior detail comes in my process, but the car came out pretty nice.
I was told that toward the end of the day, the owner asked if I was "polishin on that car all day" and the guy told him he wasn't sure, but I was at my desk now. The owner allegedly replied "well, he better'd not get used to that sh**"
I'll be all into my garage this weekend, so I won't have to do anymore vehicles here. Anytime our wash guy is out and the owner or the sales guys ask me to do a sold car for them, I do it with no argument and no request to pay me the extra $1.50/hour the wash guy makes. There was nothing that needed done in my job that didn't get done, I still answered every call and greeted every customer.
Besides, if the point was really raised as an issue, they could just not pay me for the day because I made more on that car than I did for the day working here. ($95 vs. $8.50/hr)
I'm still hoping to hear from the guy about doing his boss's vehicles. He was really pleased and said he'd be driving his Lexus to work today for the guy to see.
Everyone seems back to normal with me today, but I think even the sales guys and office women were mad too, for some stupid reason. Anyway, just thought I'd share.
:dblthumb2: :awesome:rops:
T
