I have a 2012 camaro that I have had for about 3 months now. The color is black metallic. I started noticing about 3 months ago that the paint on the driver’s door appears blotchy and uneven. I did not see this on any other panel of the car, including the passenger’s door. I did a little research on the matter and for whatever reason, I decided I was just being picky and stopped caring.
Well, yesterday I was leaving the grocery store and my girlfriend says to me “what’s wrong with your paint?” This coming from a girl who cannot even tell the difference in my car’s appearance 1 day after washing last or 10 days after washing last. To my dismay the paint looked awful, the paint job looked like something you’d find in a preschooler’s coloring book.
At this point I knew something was wrong and that I finally needed to take action. I called my dealership today and they said they are willing to slap a paint thickness gauge on it to see if a spot repaint was done before the car was delivered to me. They didn’t really say what they would do next if in fact a spot repaint was done.
I imagine the dealer will say no repaint was done and I’ll be on my way home deciding if I want to fork over the money to fix this issue myself, or they will acknowledge a repaint was done and offer to fix it at their own body shop. I really doubt they will be willing to let me take it to a more reputable body shop and pay them to do the repaint. And it is even very likely they will acknowledge the issue but offer no assistance in correcting the paint. What do you guys think? How should I handle the situation?
Here is a picture not from yesterday, but 6 weeks ago. You may be able to see between the mirror and the door handle that every 6” or so the paint seems to go from a dark hue to a light hue. Some people cannot see this in pictures. This effect is much, much more pronounced in real life vs. a picture, even though the lighting does have to be just right. Please let me know your thoughts.
Well, yesterday I was leaving the grocery store and my girlfriend says to me “what’s wrong with your paint?” This coming from a girl who cannot even tell the difference in my car’s appearance 1 day after washing last or 10 days after washing last. To my dismay the paint looked awful, the paint job looked like something you’d find in a preschooler’s coloring book.
At this point I knew something was wrong and that I finally needed to take action. I called my dealership today and they said they are willing to slap a paint thickness gauge on it to see if a spot repaint was done before the car was delivered to me. They didn’t really say what they would do next if in fact a spot repaint was done.
I imagine the dealer will say no repaint was done and I’ll be on my way home deciding if I want to fork over the money to fix this issue myself, or they will acknowledge a repaint was done and offer to fix it at their own body shop. I really doubt they will be willing to let me take it to a more reputable body shop and pay them to do the repaint. And it is even very likely they will acknowledge the issue but offer no assistance in correcting the paint. What do you guys think? How should I handle the situation?
Here is a picture not from yesterday, but 6 weeks ago. You may be able to see between the mirror and the door handle that every 6” or so the paint seems to go from a dark hue to a light hue. Some people cannot see this in pictures. This effect is much, much more pronounced in real life vs. a picture, even though the lighting does have to be just right. Please let me know your thoughts.
I guess option number two, insist upon the addition of a no damage stipulation to the sakes contract before signing. If the car is undamaged, the dealer has nothing to lose. If they don't agree, "give me another car please" until they do.
