I want to ask you this ship international shipping costs are reasonable?

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Date: 11/10/2014
Yahoo Order Number: 867554
Internal Order Number: 1230144

Thank you for ordering from Auto Geek! We have received your order. The details are below. Please take a minute to check your shipping address. If your shipping address is incorrect on your order, please call us as soon as possible. When possible we are happy to make the corrections for free, otherwise there is a $10 charge to redirect a package through UPS.

SHIPPED TO:
Xigang Dist, Taiwan (R.O.C.), Taiwan (R.O.C.)
Tainan City 72344
Taiwan


---------------------------------------------------------------------------
Qty Product Code - Product Name Price
---------------------------------------------------------------------------
1 PIN-550-K - Pinnacle Ultra Poly Clay PLUS Special 39.99
4 CCS-APPG - 2 Qty CCS Gold Soft Jewelling Applicator Pa 17.32
6 X-3002 - Meguiar's Microfiber Wash Mitt 27.00
3 SC-12670 - 250 g. Scholl Concepts Skin Premium Leather 29.97
2 SON-287400 - 750 mL. SONAX Brilliant Shine Detailer 33.98
3 SPR-250-W - 32 oz. White High Volume Sprayer 6.00
2 AF-RVT500-B - 2 Qty 500 ml. Auto Finesse Revive Trim G 39.98
2 ECO-LCC16-B - 2 Qty 16 oz. Eco Touch Leather Care 25.98
2 AF-SOU200-B - 2 Qty 200 ml. Auto Finesse Soul Car Wax 139.98
1 FK-21532-B - 2 Qty 31 oz. Finish Kare 215 One Step Cle 22.99
1 AF-DES200 - 200 ml. Auto Finesse Desire Car Wax 99.99
1 AF-SPIR200 - 200 ml. Auto Finesse Spirit Car Wax 79.99
2 CP-121R-B - 2 Qty 500 ml. CarPro Reflect Polish 43.98
2 AF-TEM200 - 200 ml. Auto Finesse Temptation Car Wax 35.98
3 AF-SAT500 - 500 ml. Auto Finesse Satin Tire Gel 23.97
3 MO-20016 - 16 oz. Mothers FX Synwax 23.97
4 SAMPLES - One Free Sample Per Order 0.00
2 SAMPLES - One Free Sample Per Order 0.00
5 AG-STK - 2 Qty WHITE Autogeek Logo Sticker 0.00
2 HNBK-DP - Detailer's Car Care Handbook 0.00
1 VET2015 - 15% off Veteran's Day Sale* -103.66
---------------------------------------------------------------------------
Sub-Total: 587.41
Tax: 0.00
Shipping & Handling: 0.00
---------------------------------------------------------------------------
TOTAL: 587.41

Date: 11/11/2014
Online Order #: 867554
Internal Order #: 1230144

Dear KUN HUI,

We are writing in reference to the order you placed with us. Please note that the shipping rate for the order you placed with us is $390.00.

***PLEASE NOTE: All warranties voided on any machines shipped outside of the United States.***

via:
--USPS Express Mail International

**Please note that this is an APPROXIMATE SHIPPING RATE QUOTE and DOES NOT include any further taxes/duties or brokerage fees that may be incurred.**

*Your order has been placed on temporary hold. Please contact us via e-mail to approve or decline the shipping charges. Be advised that your order will be processed within 24 hours upon receipt of the approval of the shipping rate quoted. Please allow 24 hours to receive confirmation of approval or decline. All packages will ship within two business days and tracking information will be forwarded via email if applicable.

*** ADVISORY: Please note that the order will automatically be cancelled if no response has been made within 2 business days.**

We thank you for shopping with us and look forward to serving your car care needs in the future.

I want to know why the shipping costs need US $390.00
Is overweight or too big it?
This is I online shopping car care experience in USA highest USPS shipping charge
Sorry my "English" is not good!!!
 
I've never tried this tall ship international cost in the online shopping experience

This is the first time experience!

I want to know how to purchase in order to save the ship, international shipping costs?
 
In order to save on the shipping costs you may need to use an online shop that is closer to you (Europe).
 
It doesn't sound right. You didn't order buckets nor any gallons size chemicals which definitely contribute to higher shipping fee.

I am guessing your order's weight is less than 15kgs. $390/15kg = U$26/kg is very expensive.
 
irsankao said:
It doesn't sound right. You didn't order buckets nor any gallons size chemicals which definitely contribute to higher shipping fee.

I am guessing your order's weight is less than 15kgs. $390/15kg = U$26/kg is very expensive.
Click to expand...

Yes

So the ship international shipping costs I wonder I have always been in America online shopping
 
irsankao said:
It doesn't sound right. You didn't order buckets nor any gallons size chemicals which definitely contribute to higher shipping fee.

I am guessing your order's weight is less than 15kgs. $390/15kg = U$26/kg is very expensive.
Click to expand...

Maybe my math is wrong but after adding all the fluid weights together i came up with roughly 20lbs or 9kgs. The box would still be some what large due to how many products. Its a possibility that one of the products prohibit the package from going in a plane. Idk still seems pretty expensive though. Considering I bought HID headlights shipped from Japan years ago and I think i only paid 20 bucks. Granted this was a much smaller and lighter box.
 
brondondolon said:
Maybe my math is wrong but after adding all the fluid weights together i came up with roughly 20lbs or 9kgs. The box would still be some what large due to how many products. Its a possibility that one of the products prohibit the package from going in a plane. Idk still seems pretty expensive though. Considering I bought HID headlights shipped from Japan years ago and I think i only paid 20 bucks. Granted this was a much smaller and lighter box.
Click to expand...

USPS one box is 20 pounds overweight weight within $US:140
 
Ok international shipping isn't cheap for either of us, I looked into this shipment and its based on destination, we can quote a cheaper carrier but we usually pick the ones we know that will arrive safely. We find some countries over others do not do well with US Mail. This package was two boxes both over 20lbs if you factor that into where it is going the fees are high.
I will send you the most economical way and the prefered way, we just can't guarantee if something goes wrong the shipper will work quickly with us to fix it.

Again international shipping is by far not cheap especially when you order chemicals and lots of BOGOs that add weight.
 
Autogeek reply

Hello,
We received your request to cancel the order. Shipping costs are determined box by size, weight, and destination. Please note the package contains numerous liquids and for safety purposes due to weight restrictions is required to ship in two boxes. The dimensions are below:

Box 1: 24 lbs, 17x13x12
Box 2: 23 lbs, 17x13x12

We have no remaining stock of the Auto Finesse Desire Car Wax. This item would be removed from the amount would be used towards the shipping charges if you decided to proceed.

Our international department is available from 9am-6pm EST, Monday-Friday.

Please let us know if you wish to proceed with the order or continue with the cancellation.
 
brondondolon said:
Maybe my math is wrong but after adding all the fluid weights together i came up with roughly 20lbs or 9kgs. The box would still be some what large due to how many products. Its a possibility that one of the products prohibit the package from going in a plane. Idk still seems pretty expensive though. Considering I bought HID headlights shipped from Japan years ago and I think i only paid 20 bucks. Granted this was a much smaller and lighter box.
Click to expand...

I dont like to get into personal orders and their particulars but with this order, due to the added Bogo's we are looking at two boxes with a weight of over 20 pounds each.
 
Meghan said:
Ok international shipping isn't cheap for either of us, I looked into this shipment and its based on destination, we can quote a cheaper carrier but we usually pick the ones we know that will arrive safely. We find some countries over others do not do well with US Mail. This package was two boxes both over 20lbs if you factor that into where it is going the fees are high.
I will send you the most economical way and the prefered way, we just can't guarantee if something goes wrong the shipper will work quickly with us to fix it.

Again international shipping is by far not cheap especially when you order chemicals and lots of BOGOs that add weight.
Click to expand...
Thanks for your explanation

Will match the right goods to buy next time
 
Shipping seems about right to me for what it is and where it is going.
 
USPS flat rate box ~ $80 per box maximum weight 20 Lbs (Size 11"x8-12"x51-2")
You'd need 3-5 boxes for you order's contents though.

Oh and your destination TAIWAN, for some reason postage to is more expensive than many other places. And many carriers don't offer insurance.

I know as I sent eBay stuff there a few times, and I'll say insurance particularly to TW is a must. Don't ask me how I know...
 
Meghan said:
Ok international shipping isn't cheap for either of us, I looked into this shipment and its based on destination, we can quote a cheaper carrier but we usually pick the ones we know that will arrive safely. We find some countries over others do not do well with US Mail. This package was two boxes both over 20lbs if you factor that into where it is going the fees are high.
I will send you the most economical way and the prefered way, we just can't guarantee if something goes wrong the shipper will work quickly with us to fix it.

Again international shipping is by far not cheap especially when you order chemicals and lots of BOGOs that add weight.
Click to expand...

:iagree:

Sounds about right to me. For sure the shipping to international destinations isn't cheap & for me it's no exception living down here in New Zealand for me either BUT the hassle free shopping experience i've had from Autogeek kinda makes that a non issue.

The range of products available for starters - maybe 85% of what I can get from Autogeek simply isn't available here in NZ.

What I can get here is usually five times the price that Autogeek sells it for, that & most of the time - a parcel shipped from Autogeek consistently takes around four to five days to get to me & yet If I made an order from a local distributor - it can take up to two weeks . . . Hmmm - Autogeek 8000 miles away - compared to 700 miles away locally???

I for one am happy to pay the shipping costs in exchange for the outstanding customer service that Autogeek offers.

Aaryn NZ. :dblthumb2:
 
Its expensive to ship via air, Have it shipped instead via sea, way cheaper, but takes more time to arrive.
 
Dear KUN HUI,
i can assure you with that order, it's consider very reasonable especially in good hands (UPS) instead of USPS :D
i've been avoid shipping heavy liquid and bottles size chemical unless i can't get them throughout the entire country.
Risk of parcel lost/damage and customs tax also need to be consider :xyxthumbs:

with that said, i will also throw in an Autogeek Detailer bag + Autogeek Tumbler to complete the list :props:
 
Moldavite said:
Dear KUN HUI,
i can assure you with that order, it's consider very reasonable especially in good hands (UPS) instead of USPS :D
i've been avoid shipping heavy liquid and bottles size chemical unless i can't get them throughout the entire country.
Risk of parcel lost/damage and customs tax also need to be consider :xyxthumbs:

with that said, i will also throw in an Autogeek Detailer bag + Autogeek Tumbler to complete the list :props:
Click to expand...

I misunderstood can use a Universiade feeding box can be packed up and shipped
Next time I will to be careful selection and collocation of suitable products
If the mix of weight and size of goods to reduce shipping costs
We are US$30 using the DP Max Wax in Taiwan cleaning waxing a car consumption
Too high international transport costs will make me difficult to buy

I just wonder why need so high shipping costs
So I just ask here you want to answer
Autogeek service is good and customer service is also very patience!!!
Thank you in the autogeek Forum
 
I changed the order content reduce shipping weight...And thank you for every one in Autogeek Forum!
 
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