Issues with CarPro Ech2o

Eldorado2k said:
I just started using Ech2o again, I have it mixed at 10:1 w/distilled water in a 32oz bottle + 2oz. of Reload. I used it as a waterless wash to clean a black vehicle with a weeks worth of dust on it and it seemed a bit thick but in the end it did the job... Just as the directions state, I did an initial wipedown to get most of the dirt off the paint, followed by another quik spray and wipe, and finally a final wipe with a dry microfiber to get that final haze off and reveal a nice glossy finish.


I used almost a whole 32oz. bottle on a full size sedan and in the end I couldn't help but wonder if I would've been better off doing the waterless wash with Wolfgang Uber and then following it up with a lighter spray and wipe with the Ech2o on a clean and dry vehicle. I think it would be a better experience this way.
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Holy crap! I've been using it as a ww/ quick detailer and am still on the same 32oz spray bottle of mix I mixed a month ago probably.

Now My cars don't get real dirty between wipe downs but I do my Durango and the wife's navigator 2 or 3 times a week. I use maybe 2 or 3 ounces per truck. Navi is black and the Durango is dark gray. Both are coated. Neither has any measurable swirls.

I spray a couple sprays per panel. Wipe back and forth, top to bottom and then flip the towel and repeat. No streaks in hot and humid Florida weather.

Only thing I do different is add 2 or 3 oz of reload to 28 or so ounces 20:1 ech2o
 
RippyD said:
Some people referenced the cost in this thread. For waterless:

Ech20 waterless is $2.80 - $7.00 per gallon (25:1 - 10:1)
Ech20 with 10% Reload is $6.20 - $15.50 per gallon
Uber is $1.67 per gallon at the recommended 48:1 dilution

For waterless Uber is clearly more economical. Like others, I use Ech20 + Reload more as an occasional QD rather than my standard waterless. Uber is great, but I don't know how to tell which gloss products play nicely with each other across different brands. For this reason I use McKee's N-914 between Echo2O washes.

N-914 is $0.34 per gallon at the recommended 128:1 for waterless

(For all the above I'm assuming the largest size available from AG, standard pricing, and no shipping.)
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Interesting...I love uber...it is my go to for a rinseless wash when the cars are too dirty for a qd or ww. I didn't know you could use it as a ww. It is the absolute slickest rw or any wash product I've ever seen. There is pretty much zero chance of scratching your ride when you mix it 1.5oz for 3 gallons.

That being said, what dilution do u use it as a ww and what is your technique?
 
Cleankat said:
Carpro is extremely overrated in my opinion. I've tried several of their products and to be honest it's a toss up if I'd rather use those or some turtle wax from Walmart. Not joking either.

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Don't feed the troll!
 
RippyD said:
That's what I have found as well. I get a haze or some streaks. I go back with my softest MF a few minutes after applying and buff. It all comes off and leaves that shine we all like. I find it's almost like a wax product that gets better with some buffing.

Interesting, it's also seems to highlight issues. I had some coating high spots I hadn't noticed before. Ech2O + Reload made them much more obvious. (FYI, Cquartz UK comes off with a finishing polish by hand. It took a little time, but came without any issues using Ultimate Polish.)
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Totally agree. Thought I had the good of the wife's black navigator licked. Had some high spots so I hit it in just the high spots with an orange pad and menz 3500

Tonight I hit it with the blue juice and found 2 more high spots pop up on the hood 😡
 
jmeyers278 said:
Holy crap! I've been using it as a ww/ quick detailer and am still on the same 32oz spray bottle of mix I mixed a month ago probably.

Now My cars don't get real dirty between wipe downs but I do my Durango and the wife's navigator 2 or 3 times a week. I use maybe 2 or 3 ounces per truck. Navi is black and the Durango is dark gray. Both are coated. Neither has any measurable swirls.

I spray a couple sprays per panel. Wipe back and forth, top to bottom and then flip the towel and repeat. No streaks in hot and humid Florida weather.

Only thing I do different is add 2 or 3 oz of reload to 28 or so ounces 20:1 ech2o
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2 sprays per panel lol no. Not me...

Sometimes I spray so much on the hood that my hand gets so tired I have to switch hands and finish spraying. Lol. No chance of dry wiping for me.
 
Rsurfer said:
Turtle Wax from Walmart better than Car Pro. Since Car Pro does not make or sell a paste wax, what are you comparing it with?
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Turtle wax has a lot more products than just paste wax.... It's a brand name.

Apologies if I offended any fanboys here, which there seem to be a lot of.

Example? PERL is absolute garbage. No matter the dilution it flings. No matter how long I let it dry or wipe excess it flings. Streaky on interiors and plastics.

I emailed carpro immediately after having a negative experience with it..... Since I bought it via AMAZON basically the response I got was "sorry you're sol". Fine, don't refund me, send me a sample of something else, do something.... It just turned me completely off the brand. Too many detail products out there to mess with someone who doesn't stand behind their product unconditionally. Just my opinion on the subject.

Again if some disagree with this by all means use their products, to me, I would just give my business to another company.


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Cleankat said:
Turtle wax has a lot more products than just paste wax.... It's a brand name.

Apologies if I offended any fanboys here, which there seem to be a lot of.

Example? PERL is absolute garbage. No matter the dilution it flings. No matter how long I let it dry or wipe excess it flings. Streaky on interiors and plastics.

I emailed carpro immediately after having a negative experience with it..... Since I bought it via AMAZON basically the response I got was "sorry you're sol". Fine, don't refund me, send me a sample of something else, do something.... It just turned me completely off the brand. Too many detail products out there to mess with someone who doesn't stand behind their product unconditionally. Just my opinion on the subject.

Again if some disagree with this by all means use their products, to me, I would just give my business to another company.


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cleankat,
sorry to hear about your experience. my personal experience with carpro has been the opposite, all the products i have tried from them have been solid (one of my favorite brands). however, i can relate to your customer service experience (not with carpro) and if your aren't happy it's your right/choice to take your hard earned money (it's your voice) elsewhere. customer service is a big priority/deal to me and if a company doesn't respond or back their product i won't buy/support them, period. so many awesome companies/products with genuine/good people behind them (no one company is the best and there are other alternatives that are just as good if not better) that deserve the business and those are the kind of people i like to support and give my hard earned money to. hopefully, you find some other alternatives/choices (tons of great brands) here on AG from companies that would love for you to try their products out...
 
Cleankat said:
Apologies if I offended any fanboys here, which there seem to be a lot of.
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Why do you dig up an old thread from months ago just to stir up your rant again? Let it go dude. Life is too short to get so worked up over a car care product.

If you love Turtle Wax so much stick with that then. Jesus, move on.
 
Cleankat said:
Turtle wax has a lot more products than just paste wax.... It's a brand name. Gee, thanks for letting us know that Turtle Wax is a brand.

Apologies if I offended any fanboys here, which there seem to be a lot of. Apology accepted.

Example? PERL is absolute garbage. No matter the dilution it flings. No matter how long I let it dry or wipe excess it flings. Surface needs to be clean. Streaky on interiors and plastics. Did you cut it or use it neat?

I emailed carpro immediately after having a negative experience with it..... Since I bought it via AMAZON basically the response I got was "sorry you're sol".So don't give Amazon your business anymore since they would not refund your money. Fine, don't refund me, send me a sample of something else, do something.... It just turned me completely off the brand. Too many detail products out there to mess with someone who doesn't stand behind their product unconditionally. Just my opinion on the subject. That's why we live in a free enterprise system.

Again if some disagree with this by all means use their products, to me, I would just give my business to another company. Give it to Amazon.:props:
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Sorry about your bad experience with the customer service at Carpro, that said IMO Corey would bend over backwards to help anyone.



Cleankat said:
Turtle wax has a lot more products than just paste wax.... It's a brand name.

Apologies if I offended any fanboys here, which there seem to be a lot of.

Example? PERL is absolute garbage. No matter the dilution it flings. No matter how long I let it dry or wipe excess it flings. Streaky on interiors and plastics.

I emailed carpro immediately after having a negative experience with it..... Since I bought it via AMAZON basically the response I got was "sorry you're sol". Fine, don't refund me, send me a sample of something else, do something.... It just turned me completely off the brand. Too many detail products out there to mess with someone who doesn't stand behind their product unconditionally. Just my opinion on the subject.

Again if some disagree with this by all means use their products, to me, I would just give my business to another company.


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Disregarding the rant, responding to the Perl comment: I use it 3:1 on tires, which is more diluted than most. They recommend 1:1 for tires. I do get some sling if I drive the car right after applying it. I try to give it a few hours or overnight, and I always wipe it down with a damp MF after applying. I've never seen it sling off the tires onto to car.

It's very good on tires and lasts a long time. Slightly more shiny than I prefer, but not terribly if you don't over apply and wipe it down. I go between Perl and DG 253. I like the look of 253 better, but Perl lasts longer. And no sling ever with 253.
 
I have had excellent customer service experiences with CarPro, even via text messaging. Light years better than that company that goes by GG that never responded to an email. That won’t stop me from continuing to consider their offerings but it will be a factor in my purchasing decisions. Hey, I’m human. The one thing that negative experience will not do, however, is cause me to denigrate their brand because of it.
 
ChrisT said:
I have had excellent customer service experiences with CarPro, even via text messaging. Light years better than that company that goes by GG that never responded to an email. That won’t stop me from continuing to consider their offerings but it will be a factor in my purchasing decisions. Hey, I’m human. The one thing that negative experience will not do, however, is cause me to denigrate their brand because of it.
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I've had the exact opposite, they even reached out to me on IG and fb

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Cruzscarwash said:
I've tried to reach them a few times and I hardly ever hear back from Corey

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Well then I can be your contact for CP and you can be mine for double G.

(Tell them that a discount on the Boss 15 will make me a happy camper.) lol
 
Avi@CarPro said:
If you have or had any complain you can always contact me directly, we take very very seriously our customer service! and Carpro USA has one of the best customers service in the USA detailing market.
beside them, im here and you can complain to me for any problem you have / had.
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I did contact carpro directly.... And like I said I bought off Amazon so my response was "sorry". I received a quick reply and I appreciated that but the fact that my concern was disregarded bothered me. Back your product wherever its sold.

Appreciate the reply though. Just turned me off of the brand and I've voiced that on boards that aren't so fanboy based or "regulated". Glad to talk if you like. I'm a concours detailer and clearly I had a bad experience with your product but the "sorry you bought off Amazon" reply did me in.

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Fanboy based, regulated, and "reply did me in." Nice job targeting pretty much everybody.

Your last paragraph was ok, I guess. Pretty sure you could lace your post with more insults if you put a little effort in.
 
RippyD said:
Fanboy based, regulated, and "reply did me in." Nice job targeting pretty much everybody.

Your last paragraph was ok, I guess. Pretty sure you could lace your post with more insults if you put a little effort in.
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Appreciate your analysis, Nancy.


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