Nanoskin Wash Mitt; Fail

chilly

chilly

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I purchased a new fine grade Nanoskin Autoscrub Wash mitt in June and used it exclusively on the paint correction project for my new Lexus

I am 2/3 of the way around the car, a panel at a time, and earlier this week the mitt failed to remove contamination from the door I was working on

I changed my lubricant twice and it made no difference

After I finished I washed everything up and did my laundry, cleaned my pads, and hung the mitt to dry and when I went to put the mitt away I found this

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The mitt has become so sticky I pressed my fingers down and it stuck so hard I could pick it up and shake it and it didn’t let go

I contacted Nanoskin and started a dialogue

They wanted to know what I had used for lubrication and I told them ONR WW strength with a bit of Gold Class which worked beautifully from day one and then I told them I tried a straight shampoo solution when it stopped working

They got back to me today and told me that based on other customer feedback that the issue was PROBABLY due to my choice of lubricant, that ONR or Gold Class had PROBABLY attacked the polymer

Or

It was down to me storing it WITH OTHER DETAILING PRODUCTS which MIGHT HAVE out gassed and destroyed the polymer

The advised me if I decided to try their products again to be sure to use their proprietary chemicals for lube and to store the mitt differently

The mitt was stored in its clamshell case, after being air dried, on an open wire shelf in a garage

I don’t think out gassing is the problem

And if ONR or Gold Class destroys polymers we are all doomed

Needless to say this is my last dealing at all with Nanoskin

No “we are sorry” or “that sucks, how can we help”

Just dumped it back on me with lame theories and blame

Rant over

Sorry to be so negative about the product but I am totally underwhelmed by their “customer service”


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I used a nanoskin sponge once with ONR and it turned super sticky, not sure why. Then bought Glide and a new nanoskin disc (or whatever the round one is called) and used just their lube, haven’t had an issue since. I never understood what caused it and can’t believe it’s ONR but it sure works better with their lube. I never tried to get warranty on my sponge and it was only used once.
 
Bruno Soares said:
I used a nanoskin sponge once with ONR and it turned super sticky, not sure why. Then bought Glide and a new nanoskin disc (or whatever the round one is called) and used just their lube, haven’t had an issue since. I never understood what caused it and can’t believe it’s ONR but it sure works better with their lube. I never tried to get warranty on my sponge and it was only used once.
Click to expand...

I have seen several places where people just used soap and honestly that was part of the appeal

Not having to use proprietary chemicals

I can’t see ONR or Gold Class screwing this up either

I’m sticking with clay for now


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I used one of the Nanoskin sponges twice with disastrous results. Despite being the "mild" grade pad it resulted in terrible marring on the vehicles. Far worse than a claybar would ever inflict. I used Glide, and no matter how much I put down, terrible marring was the name of the game...even on hard, black metallic VW paint. Other QD's were no better than glide.

After letting my pad dry and storing it in their "provided storage pouch" it too stuck and I ended up ripping half the rubber working surface because it had bonded with the pouch. Just a big sticky mess. This was following my second use and just prior to my third attempt. Good thing I had some clay on hand.

My whole Nanoskin experience scarred be bad enough I've used traditional clay for years ever since. I'm only now thinking about trying a claying mitt again, but there is no way it will be a Nanoskin product.
 
Desertnate said:
I used one of the Nanoskin sponges twice with disastrous results. Despite being the "mild" grade pad it resulted in terrible marring on the vehicles. Far worse than a claybar would ever inflict. I used Glide, and no matter how much I put down, terrible marring was the name of the game...even on hard, black metallic VW paint. Other QD's were no better than glide.

After letting my pad dry and storing it in their "provided storage pouch" it too stuck and I ended up ripping half the rubber working surface because it had bonded with the pouch. Just a big sticky mess. This was following my second use and just prior to my third attempt. Good thing I had some clay on hand.

My whole Nanoskin experience scarred be bad enough I've used traditional clay for years ever since. I'm only now thinking about trying a claying mitt again, but there is no way it will be a Nanoskin product.
Click to expand...

So, I am sensing a pattern here

3 of us with essentially the same results

Yeah, I will think long and hard about any more clay alternative purchases

Clay is a PITA but you know what you are going to get
 
Ahh Mike, you just wore out the mitt from claying so much.:D
 
Rsurfer said:
Ahh Mike, you just wore out the mitt from claying so much.:D
Click to expand...

So you are saying I shouldn’t have clayed the cinder block walls in the garage?

Hmmmmm…


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I’ve had several with the same issue. I still have a few in stock, will use them up and look for another ‘brand’ and see how they fare…
 
The disc has yet to disappoint me. It’s a different material than the sponge and had worked well. I have another new sponge in the package but haven’t used it as I’m afraid it too will end up sticky.
 
Wow.

I thought it was just me, but I have the fine-grade Nano sponge (blue), and only use it on hard to reach areas. But yeah, the damn thing feels like fly paper when I'm done. (I use Griot's Speed Shine as lube).

I use the Griot's synthetic disc (hand-held) for the other 99.5% of the truck, and it never fails to perform.

Those Nano's (Mitts, sponges, and machine discs) are pretty damn pricy too........ :(
 
PaulMys said:
Wow.

I thought it was just me, but I have the fine-grade Nano sponge (blue), and only use it on hard to reach areas. But yeah, the damn thing feels like fly paper when I'm done. (I use Griot's Speed Shine as lube).

I use the Griot's synthetic disc (hand-held) for the other 99.5% of the truck, and it never fails to perform.

Those Nano's (Mitts, sponges, and machine discs) are pretty damn pricy too........ :(
Click to expand...

Well, I’m going to look locally for some cheap quick detailing spray and give it a try before I just toss it

Fingers crossed


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This sucks to hear. I haven’t experienced this but I will say that I have used both Nanoskin mitts, sponges and the disc. My only complaint is that I only got about 10 or so uses out of the mitts before they stopped being effective. I also would leave in my wash bucket to use after washing because it saved so much time. I would also use their lube on top of the soap as I decon’d.
I will say that CarPro’s decon towel is OUTSTANDING!
 
fly07sti said:
This sucks to hear. I haven’t experienced this but I will say that I have used both Nanoskin mitts, sponges and the disc. My only complaint is that I only got about 10 or so uses out of the mitts before they stopped being effective. I also would leave in my wash bucket to use after washing because it saved so much time. I would also use their lube on top of the soap as I decon’d.
I will say that CarPro’s decon towel is OUTSTANDING!
Click to expand...

This gives me hope that there IS a good decon alternative out there

I loved my mitt until I didn't...

It wasn't a gradual diminishing of performance, it just gave up in the middle of a door the other day

It was like from one panel to the next someone flipped a switch and turned it off and made it sticky

Nanoskin acknowledged that it shouldn't have worn out that quick but then doesn't offer to stand behind it

I got less than one car deconned with a $25 item

That buys a decent amount of clay

Oh well, hopefully people see this and any similar information before making a purchase
 
I also ran into this issue a few years ago.. Granted, I dont normally use a clay lube. I am one to combine steps to save time and I wash and clay at the same time after a good pre-wash with a IK foam sprayer when I am to correct the paint after. I added a few other brands of mitts and towel to my mix since my initial Nanoskin purchase. On dark soft paint, its very difficult not to mar the paint no matter how careful you are but I do find the clay towel tends to do better. Been having a good streak with the Rag Company's clay towel with Carpro Immulube on soft paint this past year. Your mileage may vary... LOL

I started to wrap them with a low pile MF or micro suede cloth after they were cleaned and dried. The anal side of me took completely over so I placed them in its individual ziplock bag with a few moisture absorbing packets and the problem with them being sticky went away.

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psnt1ol said:
I also ran into this issue a few years ago.. Granted, I dont normally use a clay lube. I am one to combine steps to save time and I wash and clay at the same time after a good pre-wash with a IK foam sprayer when I am to correct the paint after.
Click to expand...

See, this is the kind of info I got beforehand

Folks using the mitt at wash time, with the soap bucket, etc

OK, rant over

I will go to my corner now and calm down
 
Like paul I use GG BF synthetic clay puck. I’ve used on 5-6 cars and it still works wonderfully. I use Speedshine as lube also.

I do have a Nano lSkin fine sponge and it was fine the last time that I used it. Gonna check on it on my days off.


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I have and use the NanoSkin sponges, red and blue, along with their Glide Clay Lube. While they do get sticky after use I have not seen a degradation in performance.

The only issue I've experienced with the stickiness is for storage... They will stick to the packaging material so a little discretion when packaging after use is necessary.

But performance-wise, I have no complaints.
 
I went back and found Nanoskin’s own YouTube video for the wash mitt

They show it being used with a bucket of soapy water to Decon as you wash

Of course they want you to use their brand of soap but still, the procedure several of you guys employed is supposed to be valid and why that might ruin the mitt is beyond me

Sorry I’m not letting this go but it’s all about the terrible customer service at this point

I just want something folks could look at in the future and make an informed decision

Some of you have used and apparently still use the product and I’m glad it worked for you

Everyone have a great weekend


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