Need help autogeek

wrb_subie

New member
Joined
Feb 20, 2013
Messages
456
Reaction score
0
Hey there...not sure if this is in the right section if not mods please move it. I ordered a replacement wand for my autogeek foam master foam gun. I contacted you guys over the phone and ordered it. I ended up getting the wrong part. I then contacted again and explained the situation and customer service was good as always and I was told the correct part would be mailed along with a ups return label. I recieved my package today timely and with the return label but with the same incorrect part I already recieved and am returning. I'm only posting this in the forum so I can post a pic of what I have and need vs what I keep getting. I'm not upset just don't want you guys to keep wastin money on return postage. On the left is what I have and I need the black wand. On the right is what I now have 2 of and need to return. Shoot me a pm for who I need to contact to get this straightened out or a contact over the phone thanks..
FD05D98B-0C90-47C3-A1F4-A9F5E4D25626-12895-0000094B4EB5C736.jpg
 
Talk to Brian this morning and he made things right. I knew they would and like I said in previous post, in not mad at all just don't them wasting money with more shipping. They even threw in a little extra..thanks AG
 
Back
Top