New CTS / Four Star /106FF

[VISITOR]

I called Powerhouse yesterday and described in great detail the issue and asked for a call back and even suggested I was working with Autogeek for a cure. No call today , not a great start IMO especially when I offer and sell so many on multiple forums thru our packages.

give it another day, hopefully they will get back to you (they may be pretty busy, who knows). since there is no cure, they are probably going to just send you a new backing plate and tell you to grease/oil the ring like they've told everyone else. hope you get everything situated, keep us posted...

 

[killrflake]

I called Powerhouse yesterday and described in great detail the issue and asked for a call back and even suggested I was working with Autogeek for a cure. No call today , not a great start IMO especially when I offer and sell so many on multiple forums thru our packages.

Unfortunatly they may not have any good answers to give you, and Flex in Germany may have nothing to add as far as a solution. I certainly would hate to hear a company with a rep like Flex tell its customers tough luck your on your own. I have to believe they are working at fever pitch to come up with a fix. Time will tell, lets just hope not to much time.

 

[supercharged]

Very expensive DA to have this happen. I'll stick to my PC until it's fixed/updated. I've read about this happening from just about everyone that owns the Flex DA.

there is one year warranty, so I don't care...if it breaks after warranty period, I think backing plate is only $25 anyway...well worth it...

 

[sal329]

The car looks geat

 

[ScottB]

no call yet .... anyone have their email address before I get perturbed ?? I think Zoran was right on the money it has to do with this felt type gasket placed inside not being attached properly and obviously needing some additional care (oil).

 

[nrengle]

Boy if they are blowing off a distributor for their product, I'd hate to see what they are doing to the average customer.

 

[dengood1]

no call yet .... anyone have their email address before I get perturbed ?? I think Zoran was right on the money it has to do with this felt type gasket placed inside not being attached properly and obviously needing some additional care (oil).

they must have a LOT of people to call back Not good.

 

[ScottB]

I also tried two seperate emails and pics, no contact at all. Luckily Jason mailed me a new backing plate and felt gasket. I am going to use Zorans advice and attach it permanently as possible, oil it well, and consider the second washer.

 

[ScottB]

so you have seen no ill effects from running the backing plate without the felt gasket ?? Do you still use the double washer then ?? I was wondering how I would permanently attach the gasket, maybe something like Gorilla glue and then wondered if the oil would loosen it over time also.