Congratulations on your success!
Love reading these stories and I've been following your progress ever since you joined our forum.
Quick suggestion and remember, I make it a practice to always give due credit where credit is due, I don't see this reciprocated by some in this industry but that's there deal not mine.
So here's two tips I learned from two buddies of mine in this industry.
A business tip from Renny Doyle
Always answer your phone on the second ring.
Renny invited me to be a guest instructor at one of his seminars a few years ago and while I was there sharing information I'm always a perpetual student so I was there learning just like everyone else.
At one point in the class Renny told the class that anytime your phone rings to make it a habit to answer the phone on the second ring. Don't let it ring any longer and never let it go to voice mail because odds are too great that you will lose the customer.
So just make it a habit to always answer your phone and do so on the second ring.
A business tip from Mel Craig
I was a guest on one of Mel Craig's Detailing Pros Conference Calls where I was asked to share how I work through a day and my tip was to always have a To Do List and prioritize it and then follow it. Any task not completed during each day gets moved over to the new list for the next day. I burn through spiral ring notebooks. (This is a tip for everyone that currently doesn't use a "To Do List").
The 10 Foot Rule
During the conference call, Mel shared his 10 Foot Rule. The 10 Foot Rule goes like this,
Anyone standing within 10 feet of you should know who you are and what you do.
The above is genius especially for anyone just starting out. The point is sales is a numbers game, you tell you sell. You tell enough people who your are and what you do and sooner or later you're going to get a new customer. You make this customer happy and they tell their friends. This is called word-of-mouth advertising and it's the strongest form of advertising in the world.
And you don't stop. You learn the habit of telling anyone within 10 feet of you who you are and what you do. At some point you will become like Joe Fernandez or Derek Bemis, or David Sylican and you build up a top shelf clientele of repeat customers that your schedule is full. Once your schedule is full you don't have to use the 10 Foot Rule any longer or at least as much if you don't want to but it's an aggressive way to get started. It helps to always have a friendly smile, a confident firm handshake, a business card etc.
Now about the Tornador air tools.
By all means, get a few if you have a 60 gallon or larger air compressor. Most of these tools require a minimum of 90 PSI and 5+ CFM to function well for any length of time.
Nick's asked me to create a list of my top 10 favorite tools and these will be on it. I also show how to use these tool at all of our Detailing Boot Camp Classes.
The below are articles I've written on each tool that include pictures of the tools in action....
Tornador Air Blow Out Gun - A Favorite Cool Tool
I love the Air Foamer and here's what really cool about it...
It will FOAM DANG NEAR ANYTHING!
And foam gives the product DWELL TIME - plus it looks cool too....
Tornador Air Foamer & IronX Snow Foam
How to wash Ferrari Wheels and Tires
This is my buddy Frank who helped me detail this Ferrari which was the winner of the Autism Speak Charity Raffle at Detail Fest last year.
Frank is foaming Detailer's Wheel Cleaner and dwell time is very helpful when cleaning wheels and tires or wheel wells.
Fenderwells
Next Frank's going to get the fenderwells with some foamed Detailer's Wheel Cleaner and
Mothers Fender Well Brush which has a long hand and angled brush head to make cleaning these hard to reach areas a breeze.
How to clean an engine compartment
Spray APC or Engine Degreaser on engine and inside engine compartment
I love the Tornador Air Foam Guns! Dang near anything you use with these guns will foam and that's true for Amazing Roll-Off...
Allow the foam to dwell
After spraying everything down with foam a let it soak in and penetrate any dirt or oily film and then this is key,
Agitate well with a brush
Done
Tornador Blastor Vacuum Attachment - A Favorite Cool Tool
When I work on my own cars there's always a couple of cool tools I like to use and this is one of them, the Tornador Blastor Vacuum Attachment. The way this works is you attach the the air line to the compressed air line from your air compressor. You need a powerful air compressor with a minimum of 60 to 90 PSI to feed the tool. You attach the vacuum attachment to the hose of your shop-vac.
Compressed air forces the oscillating tip to oscillate while at same time it's blasting air out of the tip to create the tornado effect.
Now you have the Tornador Blastor Vacuum Attachment blasting air at the surface in a violent tornado action while your vacuum extracts everything. It can be a little hard to wrap your mind around in that how can you effectively vacuum while at the same time you're blowing air away from the opening of the vacuum attachment but it works and it works great!
Let me put it this way... if I"m going to do any vacuuming, I will attach the Tornador Blastor Vacuum Attachment first and then vacuum away.
Tornador Blastor Vacuum Attachment
Yeah... love these tools.... highly recommend them...
For anyone reading this into the future, be sure to click the links to the actual articles I linked to as there are TONS of pictures and information.
:xyxthumbs:
