New Flex XC 3401 Owner … needs a little expert advice

OkeefenokeeJoe

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Hello everyone.

As you can see, this is my first post. I wasn't sure whether to post this in the "Introduce Yourself" section of the Forum or here, in the Flex section. I finally decided to post this thread here, since I am, primarily, seeking advice about my new Flex polisher. If you deem this post to be in the wrong section, Mr. Administrator, please move it to the appropriate section.

I have been lurking, from time to time, on this Forum for quite some time. I have always respected the art and profession of auto detailing and, although I don't understand some of the terminology, I have found some really good information on this forum and I thank you for that.

To give you some background, I am obsessed (as in mentally ill) when it comes to a keeping a clean vehicle, but my skills have always been limited to hand waxing with product from the auto parts store. You know the routine …. hand wax …. let dry to a haze … buff with a microfiber towel … clean tires and wheels , then spray sidewall with a good coat of Meguires Hot & Shine … vacuum/ dust inside vehicle … clean windows and … TA-DAA … all done. I have always wanted to delve deeper into the world of true auto detailing but, given my professional career, never had the time to pursue that interest. However, at the ripe young age of 57, I recently retired (federal law enforcement officers are mandated by law to retire at age 57), so I now find myself with plenty of time on my hands to learn new things.

Early this past fall, I discussed with some friends about buying an orbital polisher, the one made by Porter Cable, but never placed the order. I was afraid of my lack of knowledge and thought I might do more harm to the paint on my new truck than good. Fast forward to a few days ago, December 25th, I found a large box under the tree with my name on it. I anxiously opened the package and … HOLY COW … found a new Flex XC3401 VRG HD! It appears my dear wife has been reading a bit about polishers and decided to skip right over the Porter Cable and go for the big guns. Admittedly, I was excited, but also felt like the dog that finally caught the car … there was this feeling of, "Now what do I do?"

Honestly, having never even held an auto polisher before, I find the Flex polisher quite intimidating. I have no freakin clue how to use it, or what to buy (pads, polish, ect.) before I use it for the first time. Apparently, the Flex XC3401 HD only comes with a backing plate and nothing else … no pads, no nothing, except an apron and a DVD, so I've been resigned to just staring at it since Christmas Day since I have no pads and have no idea what to purchase in that regard.

I twice called the customer service line at Autogeek to find out what I needed to purchase to be able to use my new polisher, but never got anyone. I left a message (as instructed), but no one ever returned my call. I'm thinking, perhaps, the company must have been closed from Christmas through the New Years holidays. Therefore, in the absence of Autogeek customer service, I humbly, and with great respect for your expertise, ask you established forum members what I need to purchase to be able to use my new Flex dual orbital polisher. The backing plate is 5" (I believe), but I have no clue what size or type of pads, or what brand or type of wax / cleaner / compound / whatever to buy. I read where some folks use 5" pads, some use 5.5" pads, some use 6" pads, and some use 6.5" pads. I am totally confused. Then there are hybrid pads and blah blah blah blah. Literally … my head is spinning … I am in the middle of the Pacific, in a row-boat, with absolutely zero sense of direction. Any advice or recommendations will be greatly appreciated. Let me add that I am not interested in pursuing a second career as a professional detailer, but I'm only interested in taking care of my own cars and keeping them in pristine condition.

By the way, I reside in on the Atlantic coast in Southeast Georgia, near Savannah, in Richmond Hill … only a hop-skip-and jump from the Florida State line. I am a native Georgian, Southern by the grace of God, raised on a small tobacco farm located at the edge of the Okefenokee Swamp, near Waycross. My professional career has taken me all over, but the black water swamp is what I know best and where I feel most at home.

I have four vehicles, a 2006 Honda Civic ES Coupe (daughter), 2010 Honda Fit Sport (daughter), 2013 Honda Civic ES 4-dr (wife), and a 2012 Nissan Frontier SV Crew Cab (mine … in Lava Red). Generally, I will also have a motorcycle in the garage, but I recently sold my Aprilia RST 1000 and I'm currently shopping for a replacement. Like I mentioned previously, I keep all of my vehicles exceptionally clean with weekly washings, and hand wax each one approximately once monthly with Meguires Cleaner Wax. Oh … I also have an ExMark ZTR mower that I also keep cleaned and waxed. Yes, I'm one of those!

Thank you for your time, and I look forward to establishing a long relationship with all of you.

OkeefenokeeJoe
 
I would recommend the Lake Country backing plate system. Along with the Lake Country Hybrid pads, 5". Makes the machine easy to handle. Also one of the most raved setups for the Flex.

Pair them with the Wolfgang Uber Compound, Total swirl Remover and Finishing Glaze and Depp Gloss Paint Sealant and you'll be set. Along with a wax of your choice and you can handle most jobs coming your way. Wax is a bonus really.

Quality microfibers are a great idea too, there are a few microfiber (Cobra) kits on Autogeek's site that you can look at under the "Car Care Kits" section. Get a kit with a few good other and a cleaner as well.

Very short list there, but would be a good start.

EDIT: WELCOME HERE!
 
Welcome Joe!

I think the preferred pads for your machine are 5" hybrid flat pads. Those would require the interchangeable LC backing plate.

With that said, you could skip those and use 6.5" CCS or flat pads to start, they will work fine with your machine. Trust me, it's not going to damage your paint unless you drop it on the hood or do something crazy.
 
I would recommend the Lake Country backing plate system. Along with the Lake Country Hybrid pads, 5". Makes the machine easy to handle. Also one of the most raved setups for the Flex.

Pair them with the Wolfgang Uber Compound, Total swirl Remover and Finishing Glaze and Depp Gloss Paint Sealant and you'll be set. Along with a wax of your choice and you can handle most jobs coming your way. Wax is a bonus really.

Quality microfibers are a great idea too, there are a few microfiber (Cobra) kits on Autogeek's site that you can look at under the "Car Care Kits" section. Get a kit with a few good other and a cleaner as well.

Very short list there, but would be a good start.

EDIT: WELCOME HERE!
Ditto on Wolfgang family of products, fairly straightforward. Although I might skip the WG glaze and buy Megiuars205 instead. Also something like DP pad cleaner (powder) is helpful in cleaning your pads when finished.
 
Yeah I know there's so many options, but I just figured keep it simple for him, one family to start with, but 205 is a great suggestion!!!

Ditto on Wolfgang family of products, fairly straightforward. Although I might skip the WG glaze and buy Megiuars205 instead. Also something like DP pad cleaner (powder) is helpful in cleaning your pads when finished.
 
Greetings! You have found a wealth of information on this site and some of the most helpful people you can imagine. Though I do not have a Flex, the one thing I just have to push for anyone starting out (as I my self have been for the last 4 months) is getting a copy of Mikes E-book Mike Phillips' The Art of Detailing E-book Download

It really will teach you a lot. I read it cover to cover the day I downloaded it. you can also get paperback or other options and he has a show car book also. Not to mention YOUTUBE has many great how to vids. AG has tones of them along with chemical guys, Junkman2000, and AMMO NYC. The Junkmans vids convinced me I could get into this.

Asking what products here is like sticking your hand in a Halloween candy bucket, you pull out 12 different kinds of candy and 12 people will have their own favorite ones :laughing:

I like a line of products not sold on auto geek called 3D HD. you can find them mentioned on here but since AG doesnt sell them its a bit in bad taste to say to much about them. (but being in south Ga you might look into them as they have little to no dusting and even can be used in sunlight) I know where your at, lived in Jacksonville for a total of 9 yrs on and off. OH and if your wife has the urge to buy anymore Flex machines, Ill send you my address! ;) Your one lucky guy! Enjoy Retirement!!

Once again, Welcome
 
Welcome to Auto Geek Online! All your questions will be answered here. I can recommend Mike Phillips' books, especially this one which has a whole section devoted to the Flex 3401...Mike Phillips’ The Complete Guide to a Show Car Shine Paperback Book

One thing I learned shortly after I started using a polisher is you can never have too many pads! Or microfiber towels for that matter. I will let the true experts elaborate.
 
Welcome aboard!

There is a wealth of information regarding the Flex 3401 VRG on this site. Peruse the videos section and you'll be entertained for hours.

Here is a thread related to pads for your Flex. I use the 4" backing plate with the 5" pads and it works great.

I bought my Flex 3401 last spring and have used it on all my family vehicles. My first project was my 34' RV. I used the backing plate that came with the Flex, 6.5" LC CCS green pads, and XMT 360 all-in-one on the RV. That combination was perfect for removing the oxidation that had accrued on the gelcoat. I spent four days spread over two weekends to finish the RV. By the time I finished, I was quite comfortable, but not cocky, with the Flex.

My next correction job was my single stage black 2007 Toyota 4Runner. I used the Flex with the stock backing plate and 6.5" CCS pads, the 4" plate with the 5" pads, and the Wolfgang TSR and Wolfgang FG polishes. I spent a solid 12 hours polishing the Toyota, and I was quite pleased with the result. I only needed to use the LC CCS white pad with the WGTSR for my situation. Since this was my first paint correction, I felt that I'd rather do less than what was necessary, versus doing more correction and removing more paint. I finished with Wolfgang sealant.

Good luck!
 
Hi Joe, Welcome to AGO.

I as well as others recommend the LC interchangeable backing plate sytem, 5" LC hybrid pads, as well the Wolfgang lineup of polishes. This includes Wolfgang Uber, Total Swirl Remover, and Finishing Glaze. This setup is very easy to use, gives stellar results, and flat out works on just about anything under the sun.

I am a big fan of this setup and feel the hybrid pads are the best performing on this machine. Please let us know if you have further questions.

Mike
 
Thanks, guys! I posted and then went to bed, not expecting too much response, but you all have come through like gang-busters. I have a MUCH clearer vision of what I need. Thanks, too, arisking for the PM!

I'll be on the phone ordering today!

OkeefenokeeJoe
 
I would recommend the LC hydotech pads due to how well they finish down
 
Hello everyone.

As you can see, this is my first post. I wasn't sure whether to post this in the "Introduce Yourself" section of the Forum or here, in the Flex section. I finally decided to post this thread here, since I am, primarily, seeking advice about my new Flex polisher. If you deem this post to be in the wrong section, Mr. Administrator, please move it to the appropriate section.

I have been lurking, from time to time, on this Forum for quite some time. I have always respected the art and profession of auto detailing and, although I don't understand some of the terminology, I have found some really good information on this forum and I thank you for that.

To give you some background, I am obsessed (as in mentally ill) when it comes to a keeping a clean vehicle, but my skills have always been limited to hand waxing with product from the auto parts store. You know the routine …. hand wax …. let dry to a haze … buff with a microfiber towel … clean tires and wheels , then spray sidewall with a good coat of Meguiar's Hot & Shine … vacuum/ dust inside vehicle … clean windows and … TA-DAA … all done. I have always wanted to delve deeper into the world of true auto detailing but, given my professional career, never had the time to pursue that interest. However, at the ripe young age of 57, I recently retired (federal law enforcement officers are mandated by law to retire at age 57), so I now find myself with plenty of time on my hands to learn new things.

Thank you for your service to the public good, my father is a retired Oregon State Police Officer as well as a "Car Guy".

My Dad's 1965 Ford Thunderbird Convertible




Early this past fall, I discussed with some friends about buying an orbital polisher, the one made by Porter Cable, but never placed the order. I was afraid of my lack of knowledge and thought I might do more harm to the paint on my new truck than good. Fast forward to a few days ago, December 25th, I found a large box under the tree with my name on it. I anxiously opened the package and … HOLY COW … found a new Flex XC3401 VRG HD! It appears my dear wife has been reading a bit about polishers and decided to skip right over the Porter Cable and go for the big guns. Admittedly, I was excited, but also felt like the dog that finally caught the car … there was this feeling of, "Now what do I do?"

Honestly, having never even held an auto polisher before, I find the Flex polisher quite intimidating. I have no freakin clue how to use it, or what to buy (pads, polish, ect.) before I use it for the first time. Apparently, the Flex XC3401 HD only comes with a backing plate and nothing else … no pads, no nothing, except an apron and a DVD, so I've been resigned to just staring at it since Christmas Day since I have no pads and have no idea what to purchase in that regard.

Watch the DVD, this is in my opinion, one of the better DVD's Yancy and I have put together.

DVD - How To Use the Flex 3401 & PE14 Rotary Buffer

FlexVideo003.jpg




I twice called the customer service line at Autogeek to find out what I needed to purchase to be able to use my new polisher, but never got anyone. I left a message (as instructed), but no one ever returned my call. I'm thinking, perhaps, the company must have been closed from Christmas through the New Years holidays.

You're experience, not getting a hold of anyone or getting a call back is the exception... not the rule.

The holiday season is our busiest time of year but that's still not the norm for our company or our staff.



Therefore, in the absence of Autogeek customer service, I humbly, and with great respect for your expertise, ask you established forum members what I need to purchase to be able to use my new Flex dual orbital polisher.

The backing plate is 5" (I believe), but I have no clue what size or type of pads, or what brand or type of wax / cleaner / compound / whatever to buy.

I read where some folks use 5" pads, some use 5.5" pads, some use 6" pads, and some use 6.5" pads. I am totally confused.

Then there are hybrid pads and blah blah blah blah.

Literally … my head is spinning … I am in the middle of the Pacific, in a row-boat, with absolutely zero sense of direction. Any advice or recommendations will be greatly appreciated.

Let me add that I am not interested in pursuing a second career as a professional detailer, but I'm only interested in taking care of my own cars and keeping them in pristine condition.

And that last paragraph is key...



By the way, I reside in on the Atlantic coast in Southeast Georgia, near Savannah, in Richmond Hill … only a hop-skip-and jump from the Florida State line.

IF you're ever going to be in the Stuart, Florida area, we're 30 miles north of West Palm Beach and PBI airport, then be sure to check the bottom of the forum homepage.

How to find out if there's a Thursday night project going on?


If you want to know know if we have a Thursday night project going on all you have to do is go to the AutogeekOnline.NET forum homepage here,


AutogeekOnline.NET Forum Homepage


And once there, SCROLL TO THE BOTTOM

Anytime there's a project coming up on a Thursday night, I ALWAYS post a picture of the project car in my space at the bottom of the forum homepage and below the LAST PICTURE of the project car you'll see a link that reads,


Click here for more information or to sign-up...


When you click that page you'll get more information about the project and if you scroll down a little ways you'll see the date, address and time for the project, it will look something like this...



Date: Thursday, Date Goes Here, 2013
Time: 5:00pm to 9:00pm

Autogeek's Garage
7744 SW Jack James Drive
Stuart, FL 34997
Mapquest Driving Directions


The door to the right of the garage door is the entrance to our TV Studio, my
red Chevy Silverado is usually parked right in front of the entrance door.
Autogeek_Show_Car_Garage_Studio_001.jpg





I have four vehicles, a 2006 Honda Civic ES Coupe (daughter), 2010 Honda Fit Sport (daughter), 2013 Honda Civic ES 4-dr (wife), and a 2012 Nissan Frontier SV Crew Cab (mine … in Lava Red). Generally, I will also have a motorcycle in the garage, but I recently sold my Aprilia RST 1000 and I'm currently shopping for a replacement.


Thank you for your time, and I look forward to establishing a long relationship with all of you.

OkeefenokeeJoe


Joe,

In order to keep this simple here's the simplest option...

Get some 6.5" foam pads as these will fit your stock backing plate. Out of the three options for "type" of foam pad the 6.5" Flat Pads are the easiest to use and clean.

Get a few orange for correction work, (removing swirls), get a few white pads for polishing, (taking over after the correction work to bring the results to a higher level), and then a few black pads to create a flawless finish.

It's good two have a few of each "type" of pad, cutting, polishing and finishing because then you have enough options in pads to choose and use the right pad for the job.

Here's the link,

6.5" Lake Country Flat Pads


Now these pads will get you started. Down the road, if you find you like this new toy, then because the cars you own have a lot of THIN body panels, THEN you might want to get the Lake Country Adapter Plate System so you can get the 4" Backing Plate and this will enable you to use the 5" Hybrid Pads.

The benefit is smaller pads fit new/modern car body panels better than larger pads. Plus the smaller the pad on the Flex 3401 the less you'll notice any "walking-effect".

The walking effect is simply a sign you're not holding the pad flat. Some people make a big deal of it but it's not that big a deal, just learn to hold the pad flat. I teach these techniques in all my classes.

I will also be teaching a class in Orlando next week at this year's Mobil Tech Expo. If you could attend I'm teaching classes all day on Thursday but will be there at our booth with a demo hood and the Flex 3401 and would be happy to work with you on either Friday or Saturday.

I know that would be a little bit of a drive for you but I could flatten out the learning curve in no time flat and give you the confidence to dive into your own cars head first.


Mobile Tech Expo 2014 - Class Schedule


Thank you for joining our forum here's my number here at Autogeek, if you have ANY questions at all please give me a call and if by chance I don't pick up please leave a messsage with your phone number and I promise I will call you back ASAP.


1-800-869-3011 x206

:xyxthumbs:
 
Here's the link to my how-to article for the Flex 3401. In this article I'm using Microfiber pads but I would recommend that you stick with foam as foam pads are a lot more user-friendly when first starting out.


How To Use The Flex 3401


Also, for your first time, start out practicing on the hood or trunk lid. Think of it as a practice table.

Hold the pad perfectly flat on about speed 4-5 and then tilt the polisher different directions. By that I mean, purposefully hold the pad at an angle to the surface and you'll feel the polisher try to walk a very specific direction.

Then go back to holding it flat.

By doing this you'll see how the tools works and anytime you feel the tool pulling or trying to walk on you, that's a sign to YOU that you're not holding the pad flat to the surface.

Simply readjust how you're holding the body of the tool to the panel and you'll be back to smooth buffing.

These people in the pictures of this thread were all new to the Flex 3401 and I made them learn how on a very curvy car...

How To Polish a Street Rod! - Modeled by Stacy!

1940Ford033.jpg



:)
 
The first time you use it, you may find yourself having a hard time controlling the polisher. Not trying to scare you, it's just the nature of the beast. The forced rotation gives this polisher a lot of power while giving consistent results. As some know on this forum, I've bashed this polisher to no end. HOWEVER, the more I've used it, the more I like it. The best piece of advice I can give is not to swing the polisher around quickly. Let the polisher do it's work while you guide it. Try not to extend your arms too far when polishing(there are times when you have to).

I'm in the minority who does not like using the 5" hybrid pads with the 3401. The performance of the pads(cut/finish) is exceptional, but I feel the pads are too small to have a beveled edge, which makes for an unbalanced polishing feel. Ironically, a smaller 4" LC pad is easier to control because there's no beveled edge. JMO. If you're going to use the wolfgang lineup, I'd recommend the LC 6.5" & 4" hydrotech pads. While not the most durable, they perform very well and give a smooth buffing cycle. If durability is a concern, I'd go with 6.5" & 4" LC CCS pads.

Good luck!!!
 
Wow, I was going to provide some info, but Mike pretty much hit everything for you. The only thing I would add/point out, if you decide to go with a product other than WG, such as BF Pinnacle, DP...with the range of cars you are dealing with, I would be sure to get a compound, polish, sealant, and an AIO (one step) product. The WG Four that Mike listed has all of those pieces of the puzzle covered.

FYI, I like using Lake Counrty CCS pads on my Flex, have both 5.5" and 6.5". Both work well and just as Mike said, the key to using the Flex is keeping it flat. If you don't, you'll know it. I call it a self instructing tool, if you don't hold it correctly, it'll tell you. Don't worry, it doesn't bite (you or the paint). Have fun, enjoy retirement!
 
Here's a couple pics I did of my wife's camaro recently using my Flex 3401 and LC CCS 6.5" pads (pink, white, red) and BF Wet Ice Over Fire kit. As you can see, a lot can be done with 6.5" pads, the 5" or 5.5" are just a little bit easier to use. BTW, the orange pads that Mike recommended are my typical go-to pad for correction, but this car didn't need it so I used the pink.
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GREAT information, everyone! Thanks, Mike for your detailed response. I am busy making a list and getting ready to place an order. Hopefully, by next week, I'll be putting pad to paint and seeing what happens.

OkeefenokeeJoe
 
GREAT information, everyone! Thanks, Mike for your detailed response. I am busy making a list and getting ready to place an order. Hopefully, by next week, I'll be putting pad to paint and seeing what happens.

OkeefenokeeJoe

Just remember, we're not responsible for any addictions caused by this site :)
 
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