Please help! Meguiar's Gold Class Rich Leather cleaner-conditioner ruined brand new seats !

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I will try Pinnacle products. In fact I will explore this forum to find the products that produce results I am looking for. This is a great forum :props:

Optimum Leather Protectant gives your car’s leather complete protection and a low-gloss, non-greasy finish – all in a convenient spray! Optimum Leather Protectant cleans and protects leather seats, vinyl, trim, and moldings. The innovative protectant provides impenetrable UV protection and restores the original color of interior surfaces. Optimum Leather Protectant treats leather and so much more!
Finally, a protectant that works well with NO sticky, shiny residue! Automotive leather and vinyl are processed with special preservatives to protect them against weathering, scratching, and fading. These preservatives diminish in a matter of months, leaving your seats and trim exposed to the elements. Optimum Leather Protectant replaces those preservative chemicals and restores your leather and vinyl to optimum condition without leaving an oily, shiny film. Your interior looks new, not dressed

Optimum Protectant Plus offers complete protection for interior leather, vinyl, plastic & rubber dressing. vinyl and rubber dressing, vinyl
 
Another inexpensive over the counter leather product that I have had success with is the Xymol line of conditioner (Z509) and cleaner (Z507) for coated leather. They make products for coated and raw leather so be careful when purchasing. Reviews can be read on amazon for other opinions.
 
And of course I have learned my lesson. I will not buy any product blindfolded again, even from a brand such as Meguiar's which I know of and had positive experience with in up to now. I just didn't expect this from them. But as you said "lesson is learned".

Carenthusiast

You are certainly entitled to your opinion and to spend your money where you want. Your reaction, however, is a little extreme. It appears that you did not use the product correctly, or failed to conduct a spot test. You panicked needlessly, as it turned out. I followed your suggestion and looked up reviews of the product, and for an inexpensive product, it has a middle of the road (3 stars) user rating. To dismiss Meguiar's entire line of products based on your one bad experience, where you are partly to blame, is, perhaps, premature. While I do not use Meguiar's products myself, I know for a fact that they come highly regarded in the industry. They have some of the best microfiber cutting pads, make benchmark compounds and polishes among other outstanding products.
Like I said, you are entitled to spend your hard earned money where you like, but your reaction may be somewhat extreme.
 
Dear hamlyn,

With all due respect, but why are you being so judgmental and allege things that you can't know about? How do you know that I did not use the product "correctly"? Did you even read my posts? Your tone is so defensive that it sounds as if someone from Meguiar's PR department got angry at consumer who dared to observe what a destruction one of their products did to a brand new car.

First of all, what I used are wipes that come factory-soaked in product , by Meguiar's itself. As I explained earlier, you can't really "overuse" this product (it's not bottled liquid or gel that you could pour out in limitless quantity on your own). All you can do is pull the wipe and slide it over your seats, and the amount of product used is determined by Meguiar's itself, since they are the ones who soak those wipes in their "conditioner". No matter how slightly you wipe it over your seats, once the surface of wipes touch the surface of the leather the damage is already being done!
Before you attack someone you don't know (I have been washing and detailing my cars for more than two decades now), may be you should try their Gold Class leather cleaner conditioner wipes on your leather seats and see for yourself what it does to it.

Second, I was not the one who went into "panic" mode from get go. Actually, I wasn't panicking until after I started to google the key-phrase "Meguiar's Gold Class rich leather cleaner conditioner ruined". It literally ruined my seats so I typed it's name and added word "ruined" , curious if others had similar experience with it or it was just me.

I will repeat it for you : please type words "Meguiar's gold class rich leather cleaner conditioner ruined" (without quotation marks) into your Google browser and see what a horrifying experience people had with it.

Did you actually read the real buyer reviews on Amazon or did you just look at count of stars? 3 stars out of 23 reviews consist of 10 (ten!!) "1" stars reviews, 2 "2" stars, 2 "3" stars , 1 "4" star and 8 "5" star reviews. Carefully read over some of the 10(ten !) "1" star comments left there. I have rarely seen a product that earned more than 50% of "1" star reviews from actual buyers. You think over 50% of the buyers are wrong and you are the only one with the objective, balanced view (you haven't even used the product)?


And who argues that Meguiar's doesn't have some nice products out there? Didn't I repeatedly state that my past experience with Meguiar's ,before buying this hideous "conditioner", was positive and I really liked their PROFESSIONAL Grade exterior care products?

What is extreme is to sell people such a hideous product without WARNING sign and then be upset when rightly upset consumer asks for help to fix the damage done to their brand new car.

This is not really "cleaner-conditioner", it is actually a product with a lot of oily grease in it , it is designed to create artificial unnatural , cheap, fake shine like you would expect from Armorall dashboard "cleaners". It may be good to shine the black leather shoes you didn't clean since winter of 1995. It may also work on really old, cracked, paper-dry and totally outdated leather seats , by making them look better in comparison to what they already look like.
But this product is NOT for brand new leather , it is NOT designed to clean and condition a BRAND NEW leather surfaces and the instructions should have a CLEAR WARNING sign of what this product is about.

If you weren't so defensive and judgmental and didn't call me extreme , when it's clear what a misnomer Meguiar's sold to mass market under "Meguiar's Gold Class" label, then I would not be rebutting your points so forcefully, but you really pushed my buttons by adding insult to an injury.

If you work for Meguiar's PR department the best you can do for your company is to advise them to put some warning sign on this product and let people know that it is NOT designed for brand new cars/new leather , that it is as greasy as Armorall and silicone based grease you put on faded, dust-brown tires of an old car and that anyone with NEW leather should think trice(!) before letting these wipes destroy their seats.
At very least be courteous and have respect for people who felt the pain of watching their brand new leather turn into some cheap, fake, 80-s pleather looking junk.



Best regards,

Carenthusiast




You are certainly entitled to your opinion and to spend your money where you want. Your reaction, however, is a little extreme. It appears that you did not use the product correctly, or failed to conduct a spot test. You panicked needlessly, as it turned out. I followed your suggestion and looked up reviews of the product, and for an inexpensive product, it has a middle of the road (3 stars) user rating. To dismiss Meguiar's entire line of products based on your one bad experience, where you are partly to blame, is, perhaps, premature. While I do not use Meguiar's products myself, I know for a fact that they come highly regarded in the industry. They have some of the best microfiber cutting pads, make benchmark compounds and polishes among other outstanding products.
Like I said, you are entitled to spend your hard earned money where you like, but your reaction may be somewhat extreme.
 
anyone with NEW leather should think trice(!) before letting these wipes destroy their seats.

That's a bit harsh isn't it? You yourself later stated that the seats are not permanently damaged. So I would hardly say they're "destroyed".

Regardless of what sort of finish the wipes left (you never did provide those photos) it was never going to be permanent. That's what I was trying to tell you back on page 1.
 
That's a bit harsh isn't it? You yourself later stated that the seats are not permanently damaged. So I would hardly say they're "destroyed".

Regardless of what sort of finish the wipes left (you never did provide those photos) it was never going to be permanent. That's what I was trying to tell you back on page 1.

No, I don't think my observation is "harsh" in any shape, form or appearance.
It is not "harsh" to state what the observed effect of this product on brand new leather was. And it is a lot better to state it as is than to be dishonest and say "oh, that was just fine".

As far as I am concerned the seats looked like destroyed. At first I thought the destruction was permanent. Now I learned that it may not be permanent and the hideous silicon shine (that you would put on faded tire but never on a brand new leather) may eventually go. I became optimistic after observing less of shine next day after I have spent nearly an hour clearing that oily, greasy substance off my seats using Lexol cleaner.

I did not provide photos because at the time when they were requested it was late night and I preffered the daylight to flash-light (flash-light would actually INCREASE the effect of shine). When day-light came the shine had already decreased (that was next morning after I spent an hour cleaning seats with Lexol).

There is no way I am using this product on my seats again just to show you the effects of it on those, but I can (if you insist) find a pair of faded dress shoes in a thrift store and show how they shine after application of this "cleaner-conditioner".
Alternatively, I can shine tires of an old car with it or, if I happen to visit a junk yard, I may wipe with it half the old cars bucket leather seat, just so you can see what this product does to a leather.
Let me know if you are still curious, I will not hesitate to show you "effects" of this product. It may also serve as a good visible sample ,for all visitors of this thread, sort of like "BEWARE!" warning sign.

I hope you do realize that this product was bad enough to make me post about it asking for help. I have been washing and detailing my own cars for more than 2 decades and I never had this experience before.
What fooled me was the brand name, since I used Meguiar's Professional Grade products for exterior care in past and never had any problems with those ( for ex: I used #2 to remove key scratches and # 2 never damaged my paint. I used their #7 to polish my cars and never experienced any bad effects of it wither. Nor I had problems with their #9, though removing swirls wasn't an easy task but product had no destructive effects unless you don't know how to use buffer with it. Their #26 Carnauba Wax is a bit outdated now, but I can't say it does any damage to your car if you wax it with it. Their #21 synthetic sealant is also pretty good, easy to apply and causes NO DAMAGE to your paint, unless it HAS damage and you just seal it).

Even their interior care products, such as "Natural shine" interior dash board and plastic cleaner never had this repulsive effect: to the contrary, I always liked it for it's ability to gently clean and give a natural, mild shine to a plastic dashboard. Total opposite of Armorall.

But this time I just had some HORRIFIC experience with their product. And the name of this HORRIBLE product is: Meguiar's Gold Class rich leather cleaner conditioner.

There is no way I put it in any milder form after its' being so harsh and terrible on my brand new leather seats.
 
Destruction that is not permanent... to me, that's an oxymoron.

Yeah, i feel for the OP, but it's not destruction. It's the same as armor all on the seats, it's just going to be ridiculously shiny and slippery for a couple days... It'll wear off. I think there was a little over reaction on OPs part, but I certainly wouldn't use the product based on his information.

Sent from my DROID RAZR MAXX HD
 
Yeah, i feel for the OP, but it's not destruction. It's the same as armor all on the seats, it's just going to be ridiculously shiny and slippery for a couple days... It'll wear off. I think there was a little over reaction on OPs part, but I certainly wouldn't use the product based on his information.

Sent from my DROID RAZR MAXX HD

Thank you bootsrap.

That's EXACTLY what it is: an Armorall for the leather seats ! Only it deceitfully carries the name of 'Meguiar's', with 'Gold Class" next to it (Now I know what it stands for).
 
Anyone can go on Google, type "Meguiar's gold class rich leather cleaner conditioner ruined" (without quotation marks) and hit the search button.

Read in your spare time and see what others consumers write about this product.

P.S. You can't make it into another variation of "incompetent user burned his paint with rotary buffer" theme.
 
Yeah, I started searching around the netz after seeing this thread and was shocked to find so many similar stories. I have no idea what it says on the label of this product but unless it states that it adds gloss or creates "shine" on the leather then I can see how people could be in for a surprise after applying the product.
 
Yeah, I started searching around the netz after seeing this thread and was shocked to find so many similar stories. I have no idea what it says on the label of this product but unless it states that it adds gloss or creates "shine" on the leather then I can see how people could be in for a surprise after applying the product.

Nicholas,

This is what the plastic container has written on it (no kidding):

Wipes,
Cleans, conditions & protects in one easy step.
Non-greasy , non-whitening formula.


The CAUTION is: MAY CAUSE EYE IRRITATION

Nothing about Armorall looks and silicone tire shiner effects.... =/
 
Hmm... well, live and learn, right!?

At least we've been able to get you some great recommendations for alternative products that will likely suit you better. That's why forums like this are great!

Happy detailing! :props:
 
carenthusiast, I don't believe anyone here believes you didn't encounter an issue with the product, however life is all about how you handle the setbacks. On most if not all of Meguiars products there is a number consumers can call for further information/advice. Failing that, Meguiars have a very helpful online forum that could assist you. Failing that, you could go to the official Meguiars website and contact them using the contact details provided.

I understand your initial disappointment with the product, but reading your comments as an impartial forum user I cannot help but be struck by your overly critical, conspiracy theorist rant. Accusing members of working for Meguiars PR department and Meguiars naming of a series of products to lure in a certain type of consumer? Seriously.....

There are many appropriate places freely available to you to FIX a problem like you have encountered. It appears to me, and I am guessing also to quite a few others that have read your thread, that you are here to complain more so than listen to solutions offered.

I can't be sure but are all your posts on AG in this thread?
 
Hmm... well, live and learn, right!?

At least we've been able to get you some great recommendations for alternative products that will likely suit you better. That's why forums like this are great!

Happy detailing! :props:

Thanks Nicholas :props:
 
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