Prices Up on Website or Not?

fmahmad88

fmahmad88

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I tried google-ing to see if detailers were putting prices on their websites. Is it a good idea? Can you get away with not putting them up? I want to see what works and what doesn't.
 
According to Renny Doyle's book he states " If you print you menu in a brochure or on a website, don't include prices. It takes the salesmanship right out your hands". :rulez:
 
By not doing so, you will be able to price the job before you do it. Some cars mybe worst than others!
 
I put prices because I personally look else where if prices are listed on a purchase I am planning to make.

I also don't want to deal with haggling, and if my prices are too high for someone it saves me the trouble of answering the phone for people looking for the lowest price in town. I find the people who are willing to pay higher prices, turn out to be long term customers because they care about the quality and high level of service.

I do this part time while going to school, so it's quality over quantity for me.
 
I have my (DETAILING) prices listed both in print (flyers) and website but nothing listed for Paint Correction work. If I ever get a certified fixed shop I would list by the hour say Detailing starting AT $35.00 per hour and Paint Correction from $45.00 and hour as an example. I tell people now that inquire about interior shampoo service that I start at $45.00 per hour, if interior carpets, mats and seating is not to bad I may reduce the price. If filthy then I proceed as stated above
 
People want to see prices. Think about when your shopping for a service. No price no call.
 
See that's the thing. In Renny's book it says NOT to put up prices but everyone has put up prices! I understand that when you get someone to call it works out great but doesn't it seem like people are now so pre-occupied that they don't have time to call and ask?
 
As a consumer, I want to see prices.

Some high end detailers in my area have prices over $1000 for their highest package and they have the prices online still.
 
I would like to thank everyone for chiming their input, customers and fellow detailers alike! Much appreciated!
 
If your prices are on the higher side, you'd better put them up. If you don't, you'll be wasting your time with people asking for the price of a "full detail" and then hear them scoff when you tell them. People like that are not your customer and it's a HUGE time sink to spend time with them on the phone. There may be just about nothing I hate more than someone calling me without even viewing my prices. They are wasting both of our time.

I have done it with and without prices over the years. In my experience, I do not want to convince anyone that is not more focused on the end result than the price to use us. Some things are built into people that the price is the most important thing and having your prices up cuts that time sink from your day. With my not-so-cheap prices listed, if the first question out of their mouth is not "how much is a full detail", I know I will probably earn their business.
 
fmahmad88 said:
See that's the thing. In Renny's book it says NOT to put up prices but everyone has put up prices! I understand that when you get someone to call it works out great but doesn't it seem like people are now so pre-occupied that they don't have time to call and ask?
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I don't agree with Renny when your first starting out. Maybe after your in business for a few years and your only doing high end cars. Ever high end detailer by me has prices up on their websites and I don't under stand why you wouldn't have them anyway. The best thing to do is put "Prices starting at" so this way the customer knows the starting point of what it might cost them.
 
Airforce1 said:
According to Renny Doyle's book he states " If you print you menu in a brochure or on a website, don't include prices. It takes the salesmanship right out your hands". :rulez:
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This is pure nonsense. When was the last time you considered any product or service without at least a "starting at" cost.
 
fmahmad88 said:
I tried google-ing to see if detailers were putting prices on their websites. Is it a good idea? Can you get away with not putting them up? I want to see what works and what doesn't.
Click to expand...

for general detailing work I've got prices listed.

paint correction or Opti-Coat installs I quote on a case by case basis
 
What about "price from" ? then you give an indication of the minimum it will be, but gives you the ability to charge more if more is required, or bigger the vehicle, better protection etc....
 
TundraPower said:
This is pure nonsense. When was the last time you considered any product or service without at least a "starting at" cost.
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I'd have to agree with this. This is one of the few things in Renny's book I felt strongly against.

If you look high end, people will tend to think that if you have to ask you can't afford it. Unless you are planning to charge more to people based on what you "think" they can afford, I see it as a huge negative not listing prices.

Starting at prices, that is another story...
 
I removed my prices from my site for awhile, but recently redid my site and put my pricing back up. Makes it easier to discuss your prices with clients when they can expect what your gonna tell them it will cost.
 
It seems the common consensus to have the prices up on the website. You guys are successful testimonies of this practice. :) Very constructive input guys!
 
I have gotten jobs from customers because I had my prices on my website. They said they appreciated the upfront honesty on the pricing. It is wise to have a price range for different sized vehicles and also have a disclaimer stating that pricing may go up upon visual inspection due to the condition of the vehicle.

Also, having your prices on your site will help eliminate some of the people who just call around for the cheapest prices.

People like to see a menu and have options.
 
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