Resist-All install?

Kristopher1129

Kristopher1129

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Just had one of the largest dealerships in my area come to me and ask if we would be interested in doing their Resist-All installations.

Now, bear in mind...I'm not the biggest fan of the Resist-All product to begin with. People usually pay anywhere from $400-$500 to have it installed, and from what I've seen...it's not much more than a sealant, and fabric guard.

Be that as it may...they are willing to pay me install the product for them. Whether it's going to be me personally, or a hire (most likely a hire)...still have a question.

HAVE ANY OF YOU INSTALLED RESIST-ALL BEFORE. IF SO, WHAT IS THE PROCESS? ROUGHLY HOW LONG DOES IT TAKE?

I only put the question in caps so people can skip the bull, and get the question, ha. Thanks!:dblthumb2:
 
You are right, about it just being a sealant/fabric guard. When I was working at dealership, we had something similar. They would charge about 400-500 to have it done. It was called The Protector, we would apply it just like a LSP for exterior. The interior we used some other brand, can't remember it off the top of my head right now. We would spray EVERYTHING and wiped it down. It would take roughly 1.5-2.5 hours to do a new car. We would usually do this on new cars, but sometimes the service writer sells this to their customers. Then we would need to clay/vacuum the car, before we apply the protection. The finance department is their bread and butter, they make so much off their add ons. I don't believe in all the bs they try to sell.

Because when you get this package, it covers a lot of things. I remember seeing the brochure for the protection, and it says it covers scratch/bird dropping/eggs/etc... And for the interior it says it will protect it from spill/cigarette burns/etc... They said they will repair it free of charge if anything happens to it. So I'm not 100% sure if the car owners are paying for protection only or for protection/insurance for any damages inside/outside their cars.

I'm not sure exactly how long the sealant last but after we apply it we give it a quick rinse and it sure does bead a lot more then M21 sealant.
 
We too have just about the same product it sounds and same price ($400-500). A few things I can bring up thou...

One, since the dealership I'm at applies this (service side, not my bodyshop side) applies this protection, if there's a problem the customer knows who to come to (the dealership).

Who would your customer talk to, you or the dealership? I've seen things get "heated" when two parties, well three with the customer are involved.

Two, at the price dealerships charge its customers $400 to 500 bucks, will your time and your employess time be cost effective and will you be getting paid enough from the dealership?

Just a few thoughts...other than that I say more work and possible new repeat customers is a good thing...always a chance to up sell.
 
Chris touched on my concern. If the customer has a claim, is the dealer going to sell you out and claim there was an install error and they are now not liable? Are you now exposed to liability for your company?
 
The dealership I worked at all the new cars got resist-all,Unknowing to the customer. Then the sales guys would push them to buy it like it didn't have it all ready but it did. Then if the customer bought it they would bring the car around to the detail bays and we were told to spray the inside so it had the smell of the product. The salesman would make an extra $75 or something like that on the sale. The application is simple basically like a liquid wax outside applied by hand ( at least at the dealership i was at) and the interior is basically liquid in a spray bottle you spray all the seats and anything cloth and then you wipe the plastic with a basic applicator you would use for waxing by hand soaked in the same product you used on the seats. I was under the understanding if the seats or carpet were stained in any way they would clean or replace them at no charge because you had bought the product. I never saw a car come in for cleaning or replacement in the year I was there. That being said I hope it is the dealership that takes the hit and you are not left holding the bag for cleaning or replacement costs.
 
Thanks guys!

I hear all the concerns, as I had the same ones. I told him already that the customer will deal with them, not me. As far as the customer knows...the dealership did it.

I thought twice about that at first, cause I could always up sell. But, the dealership already sends their customers who want a REAL detailing to me. So, in this case...I'd rather just apply it, and wash my hands of it unknowing to the customer who did it.

That way I can make my money with no worry about having to back up the product...cause to me, it's just sealant and fabric guard, which I could do for the customer MUCH cheaper. But, I understand the ResistAll upsell from a dealership stand point.

To me, it's just simply steady work. Not that I need it, ha. I'm booked a week and a half out already. But, with something like that...I can hire another guy and not even touch it.

Price is to be determined. They're going to give me a car to do, and pay me my hourly rate for it. Then I'll know what's entailed, and can figure out a price.
 
just get opti-guard and offer something better then the dealers new car protection, of course you can do a warranty if you wanted. for interior can just use 303 hightech fabric guard or use never-wet if its available yet....never-wet is some insane stuff. there is also some other good nano fabric protectant's out that will make anything just bead up and not soak in crazy what nano technology has done for the car care world.
 
First to apply resist all you would need to take their classes, in San Antonio Texas, company is cal tex. Their fabric sealant is like nothing you've used, amazing is an understatement. Paint sealant is above average not in par with opti guard though. The last time I used their vinyl leather sealant it seemed to dye the surface for around a year, no gloss which was good and helped with dye transfer from jeans. Their warranty is crazy, if your not able to get a stain out they'll replace the carpet or seats. Overall their products are easy to use, o and you'll love the industrial strength fallout remover. Watch out on the dilution of their apc it will do crazy things inside the engine compartment with the paint if used full strength. If you have any other questions hit me up. Btw are they wanting you to install the window protector also? 7 year warranty on Rick chips
 
Perfections said:
First to apply resist all you would need to take their classes, in San Antonio Texas, company is cal tex. Their fabric sealant is like nothing you've used, amazing is an understatement. Paint sealant is above average not in par with opti guard though. The last time I used their vinyl leather sealant it seemed to dye the surface for around a year, no gloss which was good and helped with dye transfer from jeans. Their warranty is crazy, if your not able to get a stain out they'll replace the carpet or seats. Overall their products are easy to use, o and you'll love the industrial strength fallout remover. Watch out on the dilution of their apc it will do crazy things inside the engine compartment with the paint if used full strength. If you have any other questions hit me up. Btw are they wanting you to install the window protector also? 7 year warranty on Rick chips
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They never said anything about a class. If they wanted to pay to have me take the class...I would gladly do it.

I'm assuming they want the whole package done, windows, upholstery, leather, paint, etc. In your opinion...being someone who appears to have installed this stuff before, what would you think is a good price to be paid for installation? Say I install EVERYTHING.
 
Kristopher1129 said:
They never said anything about a class. If they wanted to pay to have me take the class...I would gladly do it.

I'm assuming they want the whole package done, windows, upholstery, leather, paint, etc. In your opinion...being someone who appears to have installed this stuff before, what would you think is a good price to be paid for installation? Say I install EVERYTHING.
Click to expand...

Dealerships are cheap, will probably only pay 95 bucks, atleast that's what they paid in San Antonio, it's no different then applying wax with the only prep work i was required to do was spray on the industrial strength fallout remover and wash it off then put on the sealant. Spraying on the fabric sealant and wiping on the interior protectant is really easy install, the vinyl/leather sealant is really easy to use. The window protector was new and I never got to use it, but one of the sales reps I use to get the fabric sealant from says it's awesome. Their school has 10 levels and that dealership couldn't get the chemicals unless someone at the dealer was trained. I'd ask if they'll send you to the class it's really good and used to be run by Ed, he's a big wig there now though.
 
Know nothing about this procedure but wanted to toss a "good stuff" in there for ya - sounds lucrative :dblthumb2:. Always wishing you the best Kris!
 
frogwood said:
The dealership I worked at all the new cars got resist-all,Unknowing to the customer. Then the sales guys would push them to buy it like it didn't have it all ready but it did. Then if the customer bought it they would bring the car around to the detail bays and we were told to spray the inside so it had the smell of the product. The salesman would make an extra $75 or something like that on the sale. The application is simple basically like a liquid wax outside applied by hand ( at least at the dealership i was at) and the interior is basically liquid in a spray bottle you spray all the seats and anything cloth and then you wipe the plastic with a basic applicator you would use for waxing by hand soaked in the same product you used on the seats. I was under the understanding if the seats or carpet were stained in any way they would clean or replace them at no charge because you had bought the product. I never saw a car come in for cleaning or replacement in the year I was there. That being said I hope it is the dealership that takes the hit and you are not left holding the bag for cleaning or replacement costs.
Click to expand...

So is this the new car smell people are smelling? I'm looking for a product that restores the new car smell. I tried Chemical Guys New Car Smell but it's not exactly what I'm looking for. Going to try their Stripper Scent next as that has a lot of positive reviews here.
 
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