Rupes 21 polisher, ISSUE!!!!!!!!?????????

I bought a Rupes 15 and used it this weekend on a pristine audi tt, and wasted about an hour trying to figure out if the backing plate was coming apart or the machine was going to catch on fire. Black shreds all over the car and it did not improve at all. Seemed less noticeable on the vertical panels than the horizontal. If it breaks in then fine, otherwise I'll be getting the washer. All this rubbing has to be limiting the correction power of the machine. Not happy...
 
I have used the rupes 21 and the mini and find that I have not had this issue. Granted have only used these on 2 cars, but I find that as a "newbie" the rupes 21 is extremely easy to use and control and is a great machine. The mini seems a be a bit more of a 'tempestuous child', harder to control, when compared to the 21. but still a great product. I'm not a fanboy, just really like and appreciate the machines for helping me in providing my rides with a great finish.
 
I have the same issue with mine. On another thread they said to put Vaseline on it. I'm so thinking the washer would fix the probem.
 
The RUPES BigFoot Polishers feature an anti-spin shroud that should be lubricated after use. This keeps friction between the shroud and backing plate from wearing away the shroud quickly.

We recommend dielectric grease, although Vaseline will work in a pinch.

If the shroud does wear away, it will disable the Anti-Spin from working. While this may increase pad rotation slightly when engaged to the paint, the biggest difference you will notice is the pad will rotate in free air much faster.
 
I have the Rupes 15 polisher and I also noticed some black flecks when I first used it. It cleared up rather quickly and has been fine since. I would say by about halfway through the first car it stopped. I did not do the KB washer modification that many here recommend. I found that using good technique and absorbing the learning curve on the Rupes machine was all that was needed. So far I don't feel it is necessary.

+1, and I didn't do the KB washer mod as well. I'm drooling for a MKII though
 
Mine did the same, especially after cleaning the lubricant out of the shroud.

Oops!

It will spin without the washer, as if it has the washer installed.

I have a new on the way though, I liked how it ran with the anti-spin shroud intact, believe it or not. I had some issues initially, but got the hang of it.
 
The Griot's G21 includes lubricant with the machine, take note :props:
 
The RUPES BigFoot Polishers feature an anti-spin shroud that should be lubricated after use. This keeps friction between the shroud and backing plate from wearing away the shroud quickly.

We recommend dielectric grease, although Vaseline will work in a pinch.

If the shroud does wear away, it will disable the Anti-Spin from working. While this may increase pad rotation slightly when engaged to the paint, the biggest difference you will notice is the pad will rotate in free air much faster.

As a tool that seems to be primarily marketed for use by professionals and knowledgeable DIYers, why has Rupes decided to include such a thing as an "anti-spin" feature? There seems to be no benefit that I can think of other than protecting an inexperienced user from slinging product by lifting the pad while at full throttle.
 
As a tool that seems to be primarily marketed for use by professionals and knowledgeable DIYers, why has Rupes decided to include such a thing as an "anti-spin" feature? There seems to be no benefit that I can think of other than protecting an inexperienced user from slinging product by lifting the pad while at full throttle.

A few points to consider...

While many of the professional market online (whether it be forums or facebook/social media) are truly high-end guys with some base of knowledge, the overwhelming majority of professionals are not quite as educated as this sampling would lead you to believe.

There are (depending on whose numbers you believe) between 95,000 and 165,000 body shops in the USA alone, each with an average of 3 painters and half with a "painter's helper". That means there are 300,000-400,000 people in the US who buff paint at this level.

There is also 10,000-20,000 detail centers in the US, although it is very hard to determine how many actually buff paint. Add that to the rough estimate that probably less than 1 in 100 mobile detailers ever find their into these places of higher learning and we have a huge number of professionals with a huge gap in ability and knowledge.

So, from a numbers game and after spending over a year in the field, I think the Anti-Spin shroud is a great idea.

Secondly, and frankly more importantly, RUPES tools are made in South Europe where the safety regulations are extremely tight. It could be hypothesized that this is a direct result of socialized medicine...

In the US, if you hands go number or you lose hearing... hopefully you have saved enough money after retirement to get a hearing aid or have surgery. In Europe, any long-term damage to employees is the responsibility of the government. Therefore regulations on vibration, safety, decibels, etc is extremely high.

So the tools, as a matter of regulation but also as a matter of pride, have to be presented in a manner that is completely safe, quite, and vibration free.

The primary reason is for the Anti-Spin shroud is to prevent the pad from overspeeding in free air. If the 15 MKII is allowed to free spin, the pad speed can reach 5000 RPM. The foam structure of the pad can become compromised with this level of stress.

For educated prosumers and professionals, this isn't a problem. For a lot of professionals making a switch to random orbital polisher after using a rotary for 10 years, it can be.

The BigFoot pads and compounds are designed for use with the anti-spin shroud in place and any difference in performance is negligible. However, if you use smaller or different pads, different compounds, and move outside of the system, you may find better performance without it (particularly if you polish with the legacy tools on lower speeds).

Sorry for the long winded answer, but I hope this answers the question thoroughly?
 
Thanks for the thorough answer! I wasn't expecting such an in-depth response. All of that actually makes a lot of sense.
 
Hey guys. Just wanted to give some input as I to went through this same issue with my Rupes 21. I actually sent my machine into repair under warranty. Later I was contacted by a representative from Rupes NA who wanted to know what issues I was having with the product and when they would happen so he could better diagnose the source of the problem. The rep told me that Rupes didn't do a good job informing the public that the rubber shroud around the backing plate needs to be lubricated every 15-20 hours of use. I had atleast 30 hours on my machine when this started happening to me. I did do the washer mod and continued to use the machine as this seemed to have fixed the problem however another problem occured..

There was an issue with it not getting to full RPM. It would take at least 30 seconds after ramping up to reach maximum RPM. So the rep. said that they were going to replace the shroud, lubricate the machine, and replace the electronic control module. I didn't think this machine was going to need so much maintenance as I have others that don't require any maintenance... Oh well the Rupes is a great machine. I just received the machine from repair yesterday. It seems to be functioning normally again.

- Mario.
 
Hey guys. Just wanted to give some input as I to went through this same issue with my Rupes 21. I actually sent my machine into repair under warranty. Later I was contacted by a representative from Rupes NA who wanted to know what issues I was having with the product and when they would happen so he could better diagnose the source of the problem. The rep told me that Rupes didn't do a good job informing the public that the rubber shroud around the backing plate needs to be lubricated every 15-20 hours of use. I had atleast 30 hours on my machine when this started happening to me. I did do the washer mod and continued to use the machine as this seemed to have fixed the problem however another problem occured..

There was an issue with it not getting to full RPM. It would take at least 30 seconds after ramping up to reach maximum RPM. So the rep. said that they were going to replace the shroud, lubricate the machine, and replace the electronic control module. I didn't think this machine was going to need so much maintenance as I have others that don't require any maintenance... Oh well the Rupes is a great machine. I just received the machine from repair yesterday. It seems to be functioning normally again.

- Mario.

That's good to know.

I keep the grease handy now.

The first time I applied it it was too thick, and got onto the polishing surface...

Actually wiping off the "excess" with a paper towel seems to leave the correct amount of grease residue behind.

The machine spins well when properly lubricated. When I ran it dry, is when I started having issues with the shroud being ground to pieces over my work area.
 
The rep told me that Rupes didn't do a good job informing the public that the rubber shroud around the backing plate needs to be lubricated every 15-20 hours of use. I had atleast 30 hours on my machine when this started happening to me.

this could be a potential problem later down the line for for anyone else that owns one...
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I would have to agree with Mach1USMC on this one. My FLEX 3401 needed no modifications out of the box ready to go, not spitting little black pieces of itself all over my work surface. Geesh, these machines have a "break in" period where they shred themselves apart a little???????????????? WTH Rupes.
 
The first I heard of it, was when it happened to my machine after a thorough cleaning.

It's not really that big of a deal. Especially considering how great the machine works.

I imagine a lot of guys don't encounter this because they use the washer mod.

I oil the felt ring on my 3401 once in a while.
 
Flex 3401!! It's all you need.

Sorry to hear about your luck - my Rupes LHR15 just died a couple weeks ago. Who knows, maybe it's a fluke but I'm less than impressed.
That's why I can't seem to buy polisher for that kind of money,I stick with the tools that I have and no aggravation and the job gets done and the money is in my pocket.I had a 3401 fell in the water detailing a boat the guy didn't have to boat fully on the lift and the boat tipped over with me in the water.lost out on that deal major.
 
I would have to agree with Mach1USMC on this one. My FLEX 3401 needed no modifications out of the box ready to go, not spitting little black pieces of itself all over my work surface. Geesh, these machines have a "break in" period where they shred themselves apart a little???????????????? WTH Rupes.

I think your breaking forum rules.
 
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