Surpass coating

[Calendyr]

Hey guys,

I was contacted by email by a rep from Surpass coatings. He offered to send me a sample of their product, which he claims is a 8 year coating that sells for 90$ per bottle if you buy less than 5 bottles.

After I sent him my mailing info for the sample, he hits me with and invoice of 135$ for the order.

I told him to cancel and let him know my mind about his business practices.

My questions are:

1. Has anyone ever heard from this company?
2. How likelly is it that a company I have never heard about can offer a coating that is more durable than industry leading Optimum Opti-Coat Pro+?
3. What do you think about someone offering samples, but expecting the person he contacts to pay full price for it?

In a follow up email he says he never mentioned free... but in my experience, when a reps contacts you to send you a sample, free is assumed. Maybe I am wrong, I don't know... this seems so fishy to me I want nothing to do with that company.

 

[showbbq]

It should be free or the price should be scaled if someone is contacting you to offer a sample. Not like it's a pet store where they offer trial sizes of dog food for you to buy before committing to a larger quantity.

 

[BudgetPlan1]

For me, conversation woulda ended at "8 year coating"

Pushy and sensationalist marketing turns me off immediately but I tend to prefer products that are under the radar, so to speak.

If some needs to bloviate on their products as opposed to a simple "Give a try and let us know what you think", I'm walking away...free or not.