Thank You AG

jps51830

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Recieved my order today after a tangle with UPS. Seems they decided to only deliver one box out of two. When I checked they put a comment stating I requested a postponement on the delivery. Long story short they were trying to hide they damaged the box. Since I live about two minutes from them I went and picked it up. Box was open and both bottles of clay lube were open and spilled inside. So after rescuing the box from them I called AG. Nothing can describe how well they handle customer service. Both bottles are being replaced and they will tangle with UPS. So, THANK YOU :cheers:again. I have ordered tons of stuff from AG and will continue as I always believe outstanding customer service and quality far out weigh pricing, which btw is pretty good anyway.
 
AG is one of the best at what they do and offer. :iagree: Im the MAN

Recieved my order today after a tangle with UPS. Seems they decided to only deliver one box out of two. When I checked they put a comment stating I requested a postponement on the delivery. Long story short they were trying to hide they damaged the box. Since I live about two minutes from them I went and picked it up. Box was open and both bottles of clay lube were open and spilled inside. So after rescuing the box from them I called AG. Nothing can describe how well they handle customer service. Both bottles are being replaced and they will tangle with UPS. So, THANK YOU :cheers:again. I have ordered tons of stuff from AG and will continue as I always believe outstanding customer service and quality far out weigh pricing, which btw is pretty good anyway.
 
Came pretty close to it.....I've had a lot of stuff damaged or as they say "lost in shipping". I just don't trust them at all.
 
Glad you are all taken care of now, always contact us and let us fight it out with UPS, its part of our customer service for you.
 
Glad you are all taken care of now, always contact us and let us fight it out with UPS, its part of our customer service for you.

This is nice to know, hope I never have to call for that reason.


jps51830:
Always nice to read threads about outstanding customer service.
 
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