I've been working on a vehicle for a customer dark blue in color. The owner wanted a few scratches removed and a compound and polish to remove other fine defects. After a few test runs I decided to go with my DA polisher equipped with a Meguiar's DA Microfiber Extra Cut Disc and M105 followed by The DA with a foam polishing pad and M205. I did the entire vehicle over the course of two days and it came out great and the customer was happy when they took the vehicle back. They returned the next day and explained that one section of the vehicle appeared to have holograms, swirls, and scratches. I pulled the vehicle in the direct sun and sure enough the rear passenger door and exactly half of the bed side in front of the rear tire was filled with holograms and scratches that appear to have been put in by the compounding process. I preceded to re-polish the sections with the M205 thinking they just needed a little extra work. I succeeded in removing the holograms but the scratches cease to be removed. I have spent hours, re-compounding, polishing, and trying different pads, machines, and products with no luck the scratches remain in this section of the vehicle and nowhere else. I pulled the vehicle in the dark garage and used my mag light to walk around the vehicle and can only find the defects in that one section. The owner explained that that the bed side of the vehicle had been repainted and then the rest of the right side re-cleared to match the paint from a minor fender bender.
My question is the clear coat defective, burned out, etc. that would cause the compounding marks to be non-removable.
Please, any advise or help would be appreciated.
My question is the clear coat defective, burned out, etc. that would cause the compounding marks to be non-removable.
Please, any advise or help would be appreciated.