There is a new bottle of Hero inbound by next day air, and Bradley would like the old partial bottle returned so they can check it out
I actually have 2 bottles, one purchased from Amazon, which is the one I have been trying out, and another bottle I got direct from ADS when I ordered the 6 essential ADS products as suggested by
@DFB
One bottle was the milky colored ones they were using when they ran out of the gray frosted bottles they normally use, not that that matters but it could indicate different batches
Regardless, Bradley sent a prepaid label for me to return the partial bottle so I will do that, probably after testing the second bottle as well
He is doing everything a person could ask to resolve my situation